Brand Certified
Banfield Pet Hospital
3.7(280 reviews)
Certified by Banfield Pet Hospital • May 03, 2026
Business Details
1950 Jonesboro Rd, Mcdonough, GA
30253, United States
Certified by Banfield Pet Hospital • May 03, 2026
(770) 914-1280
Certified by Banfield Pet Hospital • May 03, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • May 03, 2026
About
Certified by Banfield Pet Hospital • May 03, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - McDonough provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • May 03, 2026
Hours
Certified by Banfield Pet Hospital • May 03, 2026
Monday8:00 AM - 7:00 PM
Tuesday8:00 AM - 7:00 PM
Wednesday8:00 AM - 7:00 PM
Thursday8:00 AM - 7:00 PM
Friday8:00 AM - 7:00 PM
Saturday8:00 AM - 7:00 PM
Sunday9:00 AM - 5:00 PM
Reviews
3.7
280 reviews
5 stars
153
4 stars
33
3 stars
11
2 stars
13
1 star
70
- RSR SApr 24, 20261.0Awful experience. The vet left us there for an hour and had left already. We had scheduled an appointment and had to wait 2 hours for my dog that couldn’t walk, and the issue was unresolved.
- LKLori Knight-FordApr 22, 20265.0Everyone is so nice to me and my for baby!!
- CWColette WhiteheadApr 22, 20262.0We have been coming here for quite some time and it's literally a hit or miss with the type of experience you will have. I call in and placed on hold for 45 min only to hang up and try again and now they don't even say anything just pick it up and place you back on hold. They started a text thread now instead of making phone calls to set up appointments which take up to 48hrs to even get replies but was told it "depends on who you get". Never really interact with the doctor other than phone call to give update on anything found or not other than that it's all front desk. Not sure what's been going on but the costumer service definitely isn't there anymore.
- NHNolee HighApr 22, 20265.0I really enjoy going to Banfield. They’ll be accommodating, very knowledgeable and very fast in the services. I also appreciate them being able to get my baby in for a nail trim on the same day that I call.
- BJBrieanna JApr 17, 20265.0They always take perfect care of my Dahlia. A bit pricey without their insurance, but they do good work.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of pet care services does Banfield Pet Hospital in McDonough offer?
Banfield Pet Hospital provides preventive care including vaccinations, dental care, parasite control, nutritional and behavioral counseling, comprehensive exams, microchipping, spay/neuter, DNA tests, and end-of-life care.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield does not provide emergency services but offers urgent care advice during hospital hours and referrals to emergency hospitals if needed. For emergencies outside hospital hours, please contact your local emergency hospital.
Can I get veterinary advice remotely from Banfield?
Yes, clients with Optimum Wellness Plans can access Vet Chat™ through the Banfield app for 24/7 remote general pet care advice and triage support from a veterinarian.
What is included in the Optimum Wellness Plan at Banfield Pet Hospital?
The Optimum Wellness Plan includes annual preventive care like exams, vaccines, early diagnostics, nutritional consultations, and dental care. It is a wellness plan, not insurance, offering discounts on treatments but excludes coverage for unpredictable conditions.
How can I pay for my Optimum Wellness Plan at Banfield?
Payment for the plan can be spread across 12 months via automatic bank withdrawal or credit card, or paid in full upfront based on your preference.
What types of appointments does Banfield Pet Hospital offer?
They offer in-room appointments where you stay with your pet, drop-off appointments where you leave your pet and are called when ready, and virtual visits available to Optimum Wellness Plan members.
What are the regular operating hours of Banfield Pet Hospital in McDonough?
Banfield is open Monday through Saturday from 8:00 AM to 7:00 PM and Sundays from 8:30 AM to 5:00 PM, closed on major holidays like Thanksgiving, Christmas, and New Year's Day.
Which pet-related stores are located near Banfield Pet Hospital?
Nearby pet-related places include PetSmart, which offers both pet grooming and retail services, providing convenient options for grooming or supplies when visiting Banfield.
Are there family-friendly activities near Banfield Pet Hospital?
Yes, Urban Air Adventure Park in McDonough is close by and offers amusement and trampoline park experiences, making it a fun spot to visit before or after your pet's appointment.
Where can I find food options near Banfield Pet Hospital in McDonough?
Nearby dining options include Subway for sandwiches, Gezzo's Surf & Grille and Gezzo's West Coast Burritos for Mexican cuisine, and Chx N' Wing Hut for fast chicken meals, convenient for grabbing a bite around your visit.
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