Petco

4.3
620 reviews

About

Pet Store
Visit your Marietta Pet Store located at 50 Ernest Barrett Pkwy for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
50 Ernest Barrett Pkwy, Marietta, GA
30066-3339, United States

Hours

Reviews

4.3
609 reviews
5 stars
391
4 stars
101
3 stars
51
2 stars
21
1 star
45

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, helpful, and going above and beyond in customer service.

Grooming Issues

Several reviews highlighted significant dissatisfaction with grooming services, including injuries to pets and poor handling by groomers.

Store Cleanliness

Customers noted that the store is generally clean and well-organized, although some mentioned issues with cleanliness in specific areas.

Product Availability

Customers appreciated the variety of products available, but some expressed frustration over stock issues and unavailability of certain items.

Customer Service Concerns

There were multiple complaints regarding poor customer service experiences, particularly with management and handling of pricing issues.
  • DW
    Dede white
    3 days ago
    1.0
    Date of visit: 11/21/2025 I am absolutely disgusted by the way my daughter and I were treated during our visit to this store. I came in to purchase two parakeets, and the behavior from both the manager on duty and the cashier was unprofessional, rude, and filled with microaggressive undertones. Their tone, body language, and overall treatment toward us were unacceptable. At no point should a paying customer especially one purchasing live animals, be made to feel unwelcome, judged, or talked down to. Their behavior immediately stood out compared to how they interacted with other customers in the store. Both employees need immediate retraining in customer service, professionalism, and compliance. If this is the standard of leadership and service at this location, something is seriously wrong. I will not be returning to this store again, and I will be forwarding this complaint to corporate.
  • KB
    Kimberly Butler
    Nov 2, 2025
    1.0
    Disgusted by neglected aquariums! Drove almost an hour out of the way to shop for fish and live plants, only to find algae covered tanks, an extreme snail infestation on all plants, and an obvious filtration issue with the whole aquatics system. Didn’t even bother to speak to any associate, just completely disgusted with the lack of care and attention. PETA would have had a field day just seeing all the fish gasping for air. 🙄😠
  • NL
    Nolan Lunsford
    Oct 17, 2025
    5.0
    Sweet staff
  • CW
    Chandra Weems
    Oct 2, 2025
    5.0
    Hailey enjoyed the cats
  • JM
    joyneice merrick
    Sep 19, 2025
    1.0
    DO NOT GO HERE FOR GROOMING!!!! Normally I’m pretty laid back and I simply asked for a trim on my cockapoo. I just wanted her to be fluffy and curly. I got her back all patchy and shaved!!! She’s a good dog especially when she’s getting groomed so I know she wasn’t the problem. I trusted these people with my dog and they even charged me extra for something I didn’t want without my permission. They did absolutely nothing to try to resolve this issue and I’m not letting this go. Imagine going to a salon and you ask for a trim and they just shave your head!!! I’m very very frustrated. The groomer’s name is Alexis. Keep her away from your dog

Frequently Asked Questions About Petco

Does the Petco Marietta location have a vet hospital?

No, Petco Marietta does not have a full-service vet hospital.

Does Petco Marietta offer vaccinations?

Yes, Petco Marietta provides vaccinations.