Petco

4.4
589 reviews

About

Pet StorePet supply storePetco
Visit your Marietta Pet Store located at 3805 Dallas Highway Sw Suite 340 for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
3805 Dallas Hwy SW, Marietta, GA
30064, United States

Hours

Reviews

4.4
581 reviews
5 stars
404
4 stars
89
3 stars
34
2 stars
14
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff performance is mixed; while some customers praised friendly and helpful employees, others reported poor service and lack of assistance.

Grooming Issues

Several reviews highlighted significant concerns with grooming services, including poor handling and cuts on pets, leading to dissatisfaction.

Store Cleanliness

Many customers appreciated the cleanliness and organization of the store, noting it as a positive aspect of their shopping experience.

Product Selection

Customers generally found a good selection of pet products, although some expressed disappointment with the availability of specific items.
  • HT
    Hudson Tasker
    3 days ago
    5.0
    w pet selection
  • MH
    Michael Horn
    Dec 28, 2025
    1.0
    I tried to get help in order to buy a harness for a stray dog that I found. The first young girl clerk was of little help. She had no product or selection knowledge. She walked away from me while I wasn't looking and while I was trying to figure out the correct size. Customer service skills need improvement. I asked a guy if someone could help me. His facial expression and behavior demonstrated no interest in helping me. His comment was yea, as soon as I'm finished here. I recommend that the staff go back to retail customer service training.
  • LW
    Lori Wieszchowski
    Dec 25, 2025
    5.0
    Great Petco! Always friendly staff and very clean store!
  • NG
    Nike Gamer
    Dec 12, 2025
    1.0
    Shout out to Aaron! She is a great groomer. No complaints in terms of that. The issue is more alone with the business ethics. Twice now I brought my dog here and they add their own special fees to the bill that I signed before I left. This time around my dog did have a bit of matted hair (I take full responsibility for that) So I was willing to pay however much that was needed to make sure he was properly groomed. The bill went from about 60 to 77 because of his hair and I was absolutely fine with that. I went ahead and signed the paper and waited on my pup. When I got back the bill was about $98. As I said I don’t mind paying however much I had to pay. The issue comes because they aren’t transparent about their pricing They already predetermined what they were going to add to the bill, but didn’t explain or mention it before hand. I did not at all mind paying the $98, but it comes off very crooked to rush someone to sign a paper with a lower price then add your own fees and basically say “We already cut the dog so you have to pay”. I definitely won’t be going back to this petco or any petco in that matter because it’s obvious that the employees are probably trained to be crooked and not explain too much. Again thanks Aaron, you did a great job. Sorry that you work for such a crooked store/company.
  • MS
    Michelle SliwaGlaser
    Nov 9, 2025
    5.0
    Lots of toys and treats for my pup

Frequently Asked Questions About Petco

Does the Petco West Cobb location have a vet hospital?

No, Petco West Cobb does not have a full-service vet hospital.

Does Petco West Cobb offer vaccinations?

Yes, Petco West Cobb provides vaccinations.