Business Details
About
Animal HospitalVeterinarianVeterinary PharmacyEmergency Veterinarian Service
At Westside Animal Emergency Clinic, our veterinarians offer emergency and urgent care on weekday evenings, overnight, weekends, and all major holidays. We are located in Lithia Springs is the only emergency vet clinic serving clients west of Atlanta all the way to Alabama. Our emergency veterinary clinic, located in Douglas County also treats pets from many of the surrounding counties including Cobb, Paulding, Haralson, Carroll, Bartow, Cherokee, and Coweta counties.
Details
- Requires appointmentNot available
- RestroomAvailable
- Free parking lotAvailable
- On-site parkingAvailable
Location
Westside Animal Emergency Clinic
875 Thornton Road, Lithia Springs, GA
30122, United States
Hours
Reviews
3.6
488 reviews
5 stars
294
4 stars
24
3 stars
11
2 stars
17
1 star
142
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff for their kindness and compassion during difficult times, especially when dealing with end-of-life decisions for their pets.
High Costs
Numerous reviews highlighted the clinic's high prices for services, with some customers feeling that they were overcharged for the care provided.
Communication Issues
Several customers reported poor communication regarding their pets' conditions and treatment plans, leading to frustration and dissatisfaction.
Mixed Experiences
While some customers had positive experiences with prompt and effective care, others reported long wait times and inadequate attention to their pets' needs.
Professionalism
The professionalism of some staff members was noted positively, particularly in emergency situations, although there were complaints about unprofessional behavior from others.
- CWChandra Wyatt2 days ago5.0We were very impressed with the care given to our Penny Mae during her emergency last night. Excellent communication from the staff to us, professionalism was right on, and the expediting of her treatment was spot on. Our Penny is much better today and we thank the staff of Westside Emergency Animal Hospital for the excellent care provided.
- HDHaven DelaneNov 11, 20251.0Do NOT come here if your pet is in a life or death situation. Our dog hurt his foot and we couldn’t stop his bleeding so we came to Westside Animal Emergency Clinic. It took an hour before we saw any techs, and almost 2 hours before our dog actually received any kind of treatment. All of the workers stayed in the back room. During the time we were waiting, 3 people came in with their animals and left to go somewhere else because no one was up front or helping. A better name for this place is an After Hours Clinic because they definitely are not a place to go in an emergency.
- KMKarla McMillanNov 8, 20251.0I tried to bring my sick cat here who could not drink any water or food and had a fever for over 24 hours so was dehydrated and lethargic. It was open but the door was locked. I rang the doorbell several times. There were people inside and I could hear the receptionist. I know at least one person saw me at the door through the window in the door. Nobody ever came to open the door. I waited and waited. So I took my cat to Arista Advanced pet care. I absolutely refuse to give business to places with horrible customer service and Arista was definitely worth the drive. They will welcome you with open arms and don’t keep their door locked. At least I learned where not to go.
- WCWilbur CollinsOct 26, 20251.0We called for emergency for our dog on Sunday 10/26/25 and were told to bring him in. We drove an hour to get there and no one was there and we called back and they said they were full and not taking any more clients that morning. Tried to send us to Marietta. We called and no one was there. Very disappointed and would not recommend .
- KSKenslie SimpsonOct 26, 20251.0Wanted to keep our dog overnight and charge 3,000 +. Our dog had been hit by a car, which is a serious injury. However, we saw it happen and he wasn’t completely run over. We knew he had possible internal injuries and open wounds that needed repair. However, he was alert and responding to us when we arrived. We did ask for pain meds because he was in a lot of pain. Did not receive. We were worried he could have a broken leg or ribs. We decided to leave and take him home in order to get him to our home veterinary hospital first thing the next morning. We live an hour and a half away. When we were leaving the dr came out and wanted to euthanize for $0 she stated. I could not let that happen because of how alert he was and his pupils were responding to light. We then decided to drive to Rome and see another vet, so our buddy wouldn’t be in so much pain. They immediately took a $810 deposit and began working on him as soon as we got there. First, prioritizing his pain. We found out that he had no broken bones 🙌. Just a pulmonary contusion to the right lung and the road rash and open wounds. They cleaned the wounds and gave him a pain patch to hold over his pain until we got home to his regular vet. We brought him home Thursday and he is thriving! So glad we did not euthanize that day and went with our gut. I will never be back!
Frequently Asked Questions About Westside Animal Emergency Clinic
What are the emergency care hours at Westside Animal Emergency Clinic?
The clinic offers emergency and urgent care Monday through Friday from 6pm to 8am, and it's open 24 hours on weekends and all major holidays.
Where is Westside Animal Emergency Clinic located?
It is located at 875 Thornton Road, Lithia Springs, GA 30122, USA.
Does Westside Animal Emergency Clinic require appointments for emergency visits?
No, the clinic does not require appointments for emergency services.
Is Westside Animal Emergency Clinic accessible to people with disabilities?
Yes, the clinic has wheelchair accessible entrance, parking, seating, and restrooms.
What types of veterinary services are available at Westside Animal Emergency Clinic?
The clinic provides emergency veterinarian services, urgent care, and also has a veterinary pharmacy.
Is parking available at Westside Animal Emergency Clinic?
Yes, the clinic offers free onsite parking for clients.
What nearby healthcare facilities are close to Westside Animal Emergency Clinic?
Nearby healthcare facilities include Family First Healthcare PC, Atlanta West Primary Care Associates, West Atlanta Pediatrics, and Practitioners Community Care.
Are there any dining options near Westside Animal Emergency Clinic?
Yes, nearby dining options include Bojangles', Southern Buffet & Grill, Ooo Cakes cupcake shop, Crab place seafood restaurant, and Shoney's breakfast and brunch restaurant.
What accommodations are near Westside Animal Emergency Clinic for out-of-town pet owners?
Nearby hotels and motels include Comfort Inn and Holiday Inn Express Atlanta West for convenient lodging options.
How can I contact Westside Animal Emergency Clinic or learn more about their services?
You can call them at +1 770-819-1090 or visit their website at https://westsideemergency.com for more information.