Business Details
About
Animal HospitalVeterinarianVeterinary PharmacyEmergency Veterinarian ServicePet Vet Care Centers
At Westside Animal Emergency Clinic, our veterinarians offer emergency and urgent care on weekday evenings, overnight, weekends, and all major holidays. We are located in Lithia Springs is the only emergency vet clinic serving clients west of Atlanta all the way to Alabama. Our emergency veterinary clinic, located in Douglas County also treats pets from many of the surrounding counties including Cobb, Paulding, Haralson, Carroll, Bartow, Cherokee, and Coweta counties.
Details
- Requires appointmentNot available
- RestroomAvailable
- Free parking lotAvailable
- On-site parkingAvailable
Location
Westside Animal Emergency Clinic
875 Thornton Road, Lithia Springs, GA
30122, United States
Hours
Reviews
3.6
492 reviews
5 stars
295
4 stars
24
3 stars
11
2 stars
17
1 star
145
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff for their kindness and compassion during difficult times, especially when dealing with end-of-life decisions for their pets.
High Costs
Numerous reviews highlighted the clinic's exorbitant fees for services, with many customers feeling that they were charged excessively for minimal care.
Poor Communication
Several customers reported issues with communication, including long wait times without updates and feeling rushed or dismissed by staff.
Mixed Experiences
While some customers had positive experiences with prompt and effective care, others reported severe dissatisfaction, particularly regarding the handling of emergencies.
- JRJacklyn RossJan 1, 20261.0When a pet in distress and can barely breathe, I expect the vet to shoot straight with us and do what's best for the animal. We took our cat in on New Years Eve because she had developed an asthmatic condition and could not breathe well. She also had stopped eating, drinking, and using the bathroom. I knew it was the end for our sweet girl, and I just wanted to put her to rest and end her suffering. Instead, they claimed that they needed to run a bunch of tests, guilting us into paying a bunch of money before the vet even took one look at our cat. So we paid $1700 for blood tests, x-rays, and some medication that was supposed to help her breathe a bit better and took her back home until we could get her to the vet near our home. $1700 wasted. The next day on New Years Day, our home vet told us that our sweet girl had indeed met her end and we laid our sweet girl to rest. That cost us another $600. This place wanted nothing but to pump us for money. We will never be back.
- JJJimDec 14, 20255.0Great staff. I have been there twice and both times they did a great job.
- SKStephanie KDec 9, 20251.0I called at 6:30 this morning, my foster kitten ate some thyroid medication. Receptionist told me to call poison control (that’s fine) but that if my cat ended up needing medical attention, to take her somewhere else because they were closing at 8am….!? So they’re turning away EMERGENCY patients an hour and a half before closing? Why be in the emergency business at all? So they obviously don’t have compassion or care for the actual animals they’re supposed to be helping. Take your kiddos elsewhere if at all possible!
- JLJarrett LandersDec 3, 20251.0DO NOT TAKE YOUR PET HERE! Big bill, very little help. Unable to perform common procedures but claim to be an “emergency clinic”. If possible, wait and use your primary vet. Save your money and pet.
- DMDesiree (Mami)Nov 29, 20251.0No stars if I could. These people do not care about YOU or YOUR PET. My dig choked on a bone and we got it out at home. My dig has a regular vet and plan but It was after hours and I wanted to make sure my baby was ok following this. I called and the receptionist told me it would be $250 to just walk in. How much would this visit cost me? I asked. Not knowing exactly what would ve done she said well about $1,200. For what ? To examine her ? Smh This was not my first run with this place. Took a sick cat before where they charged me 300$ to say my cat would die unless I pay 12,000 for care. I actually let the estimate.. They are not here for animals.. they are only here for $ money$$. Thank God my regular vet cares and isn’t here just for money If you got it , then go they’ll probably do well but they’ll run up more than a months rent on you. Bad people bad humans
Frequently Asked Questions About Westside Animal Emergency Clinic
What are the emergency care hours at Westside Animal Emergency Clinic?
The clinic offers emergency and urgent care Monday through Friday from 6pm to 8am, and it's open 24 hours on weekends and all major holidays.
Where is Westside Animal Emergency Clinic located?
It is located at 875 Thornton Road, Lithia Springs, GA 30122, USA.
Does Westside Animal Emergency Clinic require appointments for emergency visits?
No, the clinic does not require appointments for emergency services.
Is Westside Animal Emergency Clinic accessible to people with disabilities?
Yes, the clinic has wheelchair accessible entrance, parking, seating, and restrooms.
What types of veterinary services are available at Westside Animal Emergency Clinic?
The clinic provides emergency veterinarian services, urgent care, and also has a veterinary pharmacy.
Is parking available at Westside Animal Emergency Clinic?
Yes, the clinic offers free onsite parking for clients.
What nearby healthcare facilities are close to Westside Animal Emergency Clinic?
Nearby healthcare facilities include Family First Healthcare PC, Atlanta West Primary Care Associates, West Atlanta Pediatrics, and Practitioners Community Care.
Are there any dining options near Westside Animal Emergency Clinic?
Yes, nearby dining options include Bojangles', Southern Buffet & Grill, Ooo Cakes cupcake shop, Crab place seafood restaurant, and Shoney's breakfast and brunch restaurant.
What accommodations are near Westside Animal Emergency Clinic for out-of-town pet owners?
Nearby hotels and motels include Comfort Inn and Holiday Inn Express Atlanta West for convenient lodging options.
How can I contact Westside Animal Emergency Clinic or learn more about their services?
You can call them at +1 770-819-1090 or visit their website at https://westsideemergency.com for more information.