Banfield Pet Hospital

4.1
328 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Lawrenceville provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable
  • RestroomAvailable
  • Wheelchair accessible restroomAvailable

Location

Banfield Pet Hospital
860 Duluth Hwy, Lawrenceville, GA
30043, United States

Hours

Reviews

4.1
328 reviews
5 stars
214
4 stars
43
3 stars
9
2 stars
7
1 star
55

What are people saying?

AI-generated from recent customer reviews

Staff Quality

Many customers praised the staff for being friendly, compassionate, and knowledgeable, particularly highlighting their love for animals.

Customer Service Issues

Several reviews mentioned poor customer service experiences, particularly with front desk staff being rude or dismissive.

Care Quality

While many customers reported positive experiences with the care provided to their pets, there were significant concerns about misdiagnoses and lack of follow-up in critical situations.

Appointment Management

Customers expressed frustration with appointment scheduling issues, including last-minute cancellations and long wait times.

Pricing Concerns

Some reviews indicated dissatisfaction with pricing, feeling that services were overpriced or unnecessary.
  • BI
    Brian Irizarry
    Dec 5, 2025
    5.0
    fantastic staff, quick paced while also patient, very friendly and absolutely animal lovers above the norm
  • YA
    Yvonne Angle
    Dec 5, 2025
    5.0
    I've brought several of my babies in the past. Just recently got a new one on board. This crew has always taken good care of us with loving care and patience. My little Ellie just got her spaying and the Dr. had requested we schedule for a date he would be in personally for the procedure. This is how much they care. And I am so thankful for the plan, I could not afford to get the procedure without it. The vet tech pretty much held Ellie in a blankie most of the day because I could not get there from work until 4:30 and she said Ellie got upset every time she tried to put her down. If that isn't love and dedication I don't know what is. No business or individual is perfect, none of us are, we all fall short. And sometimes we can be so quick to judge and take offense. Seeing things through our own eyes and filter in the heat of frustration and disappointment. I GOT NO STONES TO THROW, I just pray we can all take a step back and approach the situation with kindness and patience once we have had a moment to calm down in ALL of our daily interactions. God Bless the team at this Location and God Bless us Everyone!
  • LJ
    Lynn jesus
    Dec 3, 2025
    5.0
    Super nice staff, you can tell they really love animals. Nice and clean facility
  • MD
    Michelle Dejesus
    Nov 20, 2025
    5.0
    I would recommend this hospital I appreciate everyone here it’s never easy having to put down a pet but having such nice employees really helped I appreciate everyone who was with me during this process.
  • WB
    Wendell J. Bibbins
    Nov 19, 2025
    5.0
    Friendly and Professional. They truly care about your pet

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.