Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Kennesaw provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
3.8
190 reviews
5 stars
111
4 stars
20
3 stars
7
2 stars
7
1 star
45
- DMDanielle McAdamsSep 30, 20251.0They LIED to my daughter and said if she signed up for the puppy plan that she would need to pay out of pocket for the first appointment and then also for the plan and would only be able to use the plan on the second appointment. I called other bainfields and they said it isn’t true (which I know because I have been taking my other dog to Bainfield for over 12 years). I called to try to talk to the manager of this store (Jessica Mills) and I was on hold for almost 15 minutes. She did not answer the phone and asked someone else to first find out what I wanted. When I said I wouldn’t say the same story twice, they just placed me on hold and never came back. When I was ready to hang up, the lady who had answered the phone and made me wait told me the manager was on a call which is a LIE because minutes prior she had just told me the manager had just arrived. Then when I called her out, she told me the manager had walked into work (at 9:30am) already on a phone call (clearly a personal call). So me, the customer, have been on hold for over 25 min now waiting for this manager to finish her personal call. THE WORST CUSTOMER SERVICE.
- LLLuco Pierre (LucoJP)Sep 16, 20255.0I took my dog, Sandy, to this location for a rabies vaccination and checkup. Everything went smooth. The Vet answered all questions I had pertaining to my dog’s health. The staff were very courteous and professional. No complaints.
- JHJason HawkerAug 31, 20255.0Whom EVER WAS WORKING HERE TODAY 8-31-25 I CANT THANK YOU ENOUGH! We brought our bean in and we or a check to check living family like the other half of America, we all know while others lose everything in todays world! Im so fortunate for this company you guys went above and beyond with humility,pricing, professionalism etc The bill was going to be over 1000 bucks. YOU GUYS REDUCED IT TO $270.00 I CRIED WHEN I HEARD THE PRICE YOU GAVE US EVEN! IM FOREVER THANKFUL FOR YOUR SERVICES AND LOVING OUR FURBABY WHILE THERE AND SENDING HER OFF TO NOT BE IN ANYMORE PAIN!!! Bless you xoxo you have no clue how much it helped in every way possible from my pocket to my heart, and your care with my fur baby BEAN MY WIFE MENTIONED YALL WERE SO KIND SO THOUGHTFUL THROUGH EVERYTHING. 💖 YOU MEAN THE WORLD TO ME XOXO MEAN IT
- DPDr David, PhDAug 1, 20252.0I have been a part of the Banfield healthcare plan for more than a decade and I am very disappointed. The quality of care has dropped significantly at this Banfield Kennesaw branch. Having a beloved dog dependent on pain medication and a special diet is always concerning for any pet owner. It's extremely frustrating when repeatedly I have to "hound" the staff and doctors to make sure that they have the medications in stock, correct their mistakes when they write the wrong prescriptions, and to respond to my pet pharmacy when the pharmacy staff have reached out to them days prior! They need better management!
- NPNatalie PorrasJun 9, 20251.0Waiting on the phone for longer then needed and had to call back to tell them I would be bring my cat in. The person was so rude and asked ' ya whats ur pet name'. Not a sorry for Waiting. Nothing
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of veterinary services does Banfield Pet Hospital in Kennesaw offer?
Banfield provides general veterinary care including routine vaccinations, microchipping, dental and surgical care, preventive treatments like parasite control, nutrition and behavioral counseling, and comprehensive examinations.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not offer emergency care, but they provide urgent care advice during hospital hours and can refer you to emergency or specialty providers if needed.
What is an Optimum Wellness Plan at Banfield?
Optimum Wellness Plans offer annual preventive care including exams, vaccines, early diagnostics, nutrition consultations, and dental care. They are not insurance but offer discounts for treatments and automatically renew yearly unless paid in full at enrollment.
How can I schedule an appointment at Banfield Pet Hospital in Kennesaw?
You can schedule an appointment online via Banfield's website or app, or by visiting their featured scheduling link provided on their profile.
What are the operating hours of Banfield Pet Hospital in Kennesaw?
Banfield is open Wednesday through Friday from 8 AM to 5 PM, and closed on Monday, Tuesday, Saturday, Sunday, and major holidays.
Does Banfield offer virtual veterinary care services?
Yes, clients with Optimum Wellness Plans can access 24/7 remote pet care advice and triage support through Vet Chat™ on the Banfield app, and can schedule virtual visits for wellness care.
Are appointments required for veterinary services at Banfield?
Yes, Banfield requires appointments for their services to ensure proper care and scheduling.
What nearby pet-related stores and services are close to Banfield Pet Hospital in Kennesaw?
Nearby pet-related places include PetSmart for pet supplies and services, and Kitty Angel Rescue, a local animal shelter and rescue service, which may be useful for customers adopting or looking for additional pet support.
Can I combine a visit to Banfield Pet Hospital with shopping or dining nearby?
Yes, Banfield is near popular shopping venues like Nordstrom Rack and Michael's as well as dining options such as TGI Friday's, First Watch, and Starbucks, so you might enjoy a meal or some shopping before or after your pet's appointment.
Are there outdoor activities near Banfield Pet Hospital that pet owners can enjoy?
Kennasaw Mountain, located nearby, offers active lifestyle opportunities and could be a great place for pet owners to take their dogs for a walk or hike after a visit to Banfield.