Brand Certified
Banfield Pet Hospital
3.9(191 reviews)
Certified by Banfield Pet Hospital • May 03, 2026
Business Details
5873 Spout Springs Rd, Flowery Branch, GA
30542, United States
Certified by Banfield Pet Hospital • May 03, 2026
(770) 965-9365
Certified by Banfield Pet Hospital • May 03, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • May 03, 2026
About
Certified by Banfield Pet Hospital • May 03, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Flowery Branch provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • May 03, 2026
Hours
Certified by Banfield Pet Hospital • May 03, 2026
Monday7:30 AM - 6:00 PM
Tuesday7:30 AM - 6:00 PM
Wednesday7:30 AM - 6:00 PM
Thursday7:30 AM - 6:00 PM
Friday7:30 AM - 6:00 PM
Saturday8:00 AM - 6:00 PM
Sunday9:30 AM - 5:00 PM
Reviews
3.9
191 reviews
5 stars
127
4 stars
12
3 stars
7
2 stars
3
1 star
42
- HHHarold HagadoneMay 1, 20265.0Banfield is a wonderful pet hospital. They take care of both our Weims for annual check ups....we are always happy with there customer care......HH
- MWMolly WApr 5, 20261.0My mother had her dog on the pet plan. She turned off auto renew and told them multiple times she did not want to renew the plan. They just charged her again and it wasn't even for the same plan she had, they charged her for the next plan up. This is fraud, and it has been reported to her bank and she will be calling Banfield corporate as well.
- BTBob ThompsonMar 12, 20265.0Knowledgeable and friendly!
- KAKip ArnallFeb 27, 20263.0I have to say, the promptness and responsiveness at this location has decreased significantly over the years. The front desk team is fine. It’s the Doctors. You have questions about what to do or what was done? Good luck getting a response. You want to speak with the vet in person? Good luck. They will have your pet for a procedure and tell you they will keep you updated. 8 hours later, you’ll have to call to see what’s going on only to be told they haven’t done all that they want to do and still need another hour. You show up at the time they told you to be there to pick up your pet only to be sitting there for 20-30 minutes because they still aren’t done! I’ve had my dog on their wellness plan for 10 years and I’m highly considering moving back to the Buford location or going elsewhere in general. The lack of person to person contact and communication is terrible. And this is coming from someone who used to work at a vet.
- VTVasconcelos TestFeb 16, 20265.0This was one of the best experiences I have ever had with Banfield, even after visiting locations in more than six different states. At the Flowery Branch, Georgia location, I was truly impressed. I am deeply grateful to Dr. Noel, an outstanding veterinarian who clearly loves what he does. My dog felt safe and comfortable with him in a way I have never seen before. From start to finish, he provided compassionate, attentive, and highly professional care, treating my little one with genuine dedication. Please extend my sincere gratitude to Dr. Noel and his entire team. Their care made a meaningful difference for us.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Flowery Branch?
Banfield Pet Hospital is open Monday through Friday from 7:30 AM to 6:00 PM, Saturdays from 8:00 AM to 6:00 PM, and Sundays from 9:30 AM to 5:00 PM. The hospital is closed on major holidays such as Christmas and New Year's Day.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield Pet Hospital does not provide emergency care services. However, you can call during hospital hours for urgent care advice or referrals. For emergencies outside hospital hours, please contact your local emergency hospital.
What preventive health care services are available for pets at Banfield Pet Hospital?
Banfield offers preventive health care services including vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations to keep your pet healthy.
What is included in the Optimum Wellness Plan at Banfield Pet Hospital?
The Optimum Wellness Plan includes annual preventive care such as head-to-tail exams, vaccines, early screening diagnostics, nutritional consultations, and dental care. It automatically renews annually and offers discounts but is not insurance.
How can I schedule an appointment with Banfield Pet Hospital?
You can schedule an appointment by visiting their website or using the Banfield app available on both iOS and Android platforms. Online scheduling is convenient and recommended.
Does Banfield Pet Hospital provide online veterinary care?
Yes, clients with Optimum Wellness Plans can access remote general pet care advice and triage support 24/7 through Vet Chat™ available on the Banfield app.
What types of appointments are available at Banfield Pet Hospital?
Banfield offers in-room appointments where you stay with your pet, drop-off appointments where the pet is left and you will be contacted when ready, and Virtual Visits for Optimum Wellness Plan members to get care from home.
What nearby places can I visit when going to Banfield Pet Hospital in Flowery Branch?
Nearby is PetSmart where you can shop for pet supplies, Shane's Rib Shack for dining, and Stonebridge Family Dentistry for dental care. These locations make it convenient to handle multiple errands in one trip.
How can PetSmart near Banfield Pet Hospital assist pet owners?
PetSmart offers pet grooming and retail services, making it easy to combine a veterinarian visit with pet grooming or purchasing supplies during your trip to Banfield Pet Hospital.
What local amenities are close to Banfield Pet Hospital for visitors' convenience?
Close amenities include The Home Depot for home improvement, Lucky Goat Coffee Co. for refreshments, and several beauty salons like Salon Pure Aveda and Hair By Sabrina for personal care.
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