Banfield Pet Hospital

Reviews

• HB

  Hassan Blackshear

  Mar 28, 2026
  5.0
  Harmony and all of the staff are very passionate and knowledgeable about pets; especially my cats, Noni and Cesar. Somebody give them a raise!
• EM

  Emma McCaugherty

  Mar 23, 2026
  1.0
  We were hung up on IMMEDIATELY after telling them the issue with our dog??? We called about a spay for pyometra and stated our name and they hung up for us. gee thanks
• TD

  Tor D.

  Dec 29, 2025
  1.0
  Check in: very bland Atmosphere: very bland Dr. Harvison: didn't get a chance to meet he or she bc they wouldn't see my dog bc we didn't purchase one of the wellness plans and my dog was up to date with his shots so therefore coming out to meet first time patients who took time out of their day to visit your location was beneath Dr. Harvison. The assistant was nice but was basically being used as a messenger for Dr. Harvison. I won't return because I see this place is about money, once they saw I wasn't buying one of those useless plans, they were ready for us to go. BEWARE EVERYONE! Also if you get an ad from Banfield stating your pets first visit is free, make sure you have the coupon with you bc per the assistant "they will make you pay $75'. Definitely will not be returning and advising others to do their research first. 1 star is still too much to rate.
• WW

  Will White

  Dec 22, 2025
  2.0
  Called was put on hold immediately despite having a quick yes or no question, was asked do you mind if I put you on hold and didn't wait for a response, went there and spoke with a gentleman. Seemed he couldn't be rid of me fast enough and hastily/annoyedly answered my inquiries. He was helpful and did answer my questions and scanned the stray that came to my house for the holidays. I just couldn't shake the feeling he wanted me gone while I was there and even after I left. These were different days but I highly suspect it was the same person who spoke to me on the phone and left me waiting for 20 minutes and never picked up. Felt like it was worth a few minutes to describe how much resistance I felt in this process of trying to help a stray dog for Christmas.....to be fair I know I'm not a paying customer for this service but it took him all of a minute and I was patient while he helped the couple people before me. I will try to find somewhere I feel welcomed though before I get this dog his shits etc.
• DF

  Debbie Fiely

  Nov 24, 2025
  5.0
  Today was a predictably hard day, we had to say goodbye to our 15 year old baby. Dr Jennings and her staff were truely wonderful and caring. Thank you for being so generous with your compassion and love❤️

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