Business Details
About
Animal HospitalVeterinarianVeterinary PharmacyEmergency Veterinarian ServicePet Boarding ServiceKennel
Welcome to Our Cumming Animal Hospital! Crestview Animal Hospital & Emergency is a full-service pet hospital that offers comprehensive medical and rehabilitative services for cats and dogs in Cumming and Forsyth County. From preventive care and surgery to physical therapy, our broad and varied service offering is designed to meet all of your pet's health needs in one place. We care for Cumming's companion animals and have developed a reputation over the past 30 years for quality, professional care with a compassionate touch. Whether you are bringing your pet in to see us for the first time or have been counting on our veterinary team for years, we will treat your animal with the same loving care we give our own.
Details
- RestroomAvailable
- Onsite servicesAvailable
- On-site parkingAvailable
- Wheelchair accessible entranceAvailable
Location
Crestview Animal Hospital & Emergency
307 Pilgrim Mill Rd., Cumming, GA
30040, United States
Hours
Reviews
4.6
763 reviews
5 stars
643
4 stars
46
3 stars11
2 stars
13
1 star
50
What are people saying?
AI-generated from recent customer reviews
Emergency Care
Customers expressed concerns about the adequacy of emergency services, with some reporting delays and inadequate treatment during critical situations.
Compassionate Staff
Many reviews highlighted the kindness and compassion of the staff, particularly during stressful situations, making pet owners feel supported.
Communication
Several customers appreciated the clear communication regarding treatment plans and costs, although some reported issues with follow-up and updates.
Mixed Experiences
While many customers praised the care provided, there were notable complaints about high costs and perceived lack of personal attention in some cases.
Grooming Services
The grooming services received positive feedback, particularly for the staff's patience and care with pets.
- GMGina marie5 days ago5.0I recently visited Crestview Animal Hospital for my dog, and I can’t say enough good things about our experience. We’ve seen other vets before, but none have met us with the kindness, empathy, and genuine determination to help the way this team did. From the moment we walked in, the ladies at the front desk were so welcoming, patient, and helpful. The veterinarian and staff took the time to listen, understand what was going on, and make sure my dog felt safe and cared for. Their compassion made such a difference during a stressful time. I’m truly grateful we found this place. I feel like my dog is finally in good hands, and I highly recommend Crestview Animal Hospital to anyone looking for a caring, thorough, and supportive vet team.
- LDLeah Drown6 days ago5.0We've been with Crestview for 12 years! Sadly, we've had four dogs out down over the years. Two fairly young with severe medical issues and two elders. In just the last seven months, we lost and elder and a 7 year old. The seven year old we rescued on his euthanasia day from the shelter, he was assumed to be about five. He had many medical problems in the 2.5 years we had him but he was the sweetest dog. Just a few weeks ago we had to use Crestview's Emergency and we were treated very well. We were referred to specialty care and our pup died within 10 days. We were devastated!!! Dr. Lacey Swafford went out of her way to take our calls, answer our questions, listened to me in full panic mode while ensuring me she would do whatever we could to help us! She was just incredible. You will NOT find a more compassionate veterinarian, ever! She is very knowledgeable and empathetic- hard to find both of these qualities but she's got it!!!! 100000% recommend!
- WWwsj6865Oct 30, 20251.0Crestview states they are a 24/7 emergency vet yet they do not the medical equipment or staff to handle emergencies. I had 2 vets handling my Petey’s care and their diagnosis/concerns were different. Due to not having a vet on staff at night, I had to pick my very ill dog up and take him to a real emergency vet at Alpharetta Vets. Petey is currently undergoing emergency surgery and I pray that his outcome is positive with the delay in his treatment. This delay is due to Crestview not having the equipment and medical personnel to properly care for my dog. If you are not a true emergency clinic, don’t claim to be! It gives pet owners a false sense of security. I have used Crestview since adopting Petey in 2018. Abbie has groomed him since his first puppy cut and we will miss her.
- SMStacey MinceyOct 29, 20255.0I want to provide my sincerest thank you for the care provide to my cat, Toby, yesterday. The vet tech, Stephen, and the Veterinarian, Dr. Cherry, both did such an amazing job of making Toby and I feel comfortable and cared for. His respiratory infection progressed so quickly through the night and I was functioning on high anxiety. They both carefully answered all my questions and made sure I understood everything that was happening. Toby had to be sedated because he wasn’t handling the blood work well and even when they were struggling with him prior to sedation and dealing with me while I was stressed out about the sedation the care they provided to him (and me) was incredible. After the appointment, Breanna, at the front desk was so kind, calm, and attentive. This type of personality is perfect for her position to ease the minds of pet parents with sick babies. Your entire establishment turned a very stressful morning for me into a place Toby and I both felt so welcomed. He is phenomenally better this morning and I cannot be more grateful for your team! Thank you!!
- JMJackie MasonOct 27, 20255.0The technician was very efficient, friendly and professional. She took care of us right away. The doctor was the best. She gave me an explanation of the cause of pain and solution going forward to help my dog. We were able to get n and out quickly and out of misery. He is doing so much better and I am so grateful. 💕thank you for seeing us so quickly and your expert medical care.
Frequently Asked Questions About Crestview Animal Hospital & Emergency
What services does Crestview Animal Hospital & Emergency offer?
Crestview Animal Hospital & Emergency provides comprehensive medical and rehabilitative services for cats and dogs, including preventive care, surgery, physical therapy, and emergency care.
Where is Crestview Animal Hospital & Emergency located?
It is located at 307 Pilgrim Mill Rd., Cumming, GA 30040, United States.
What are the regular and emergency hours of operation at Crestview Animal Hospital & Emergency?
The hospital is open 24 hours every day, and emergency care is available both during regular and extended emergency hours. You can call them directly for emergency care.
Is Crestview Animal Hospital & Emergency accessible for individuals with disabilities?
Yes, the hospital has wheelchair accessible entrance, parking, and restrooms, including unisex and accessible restrooms.
Does Crestview Animal Hospital & Emergency offer online appointment booking?
Yes, you can book appointments online through their website at https://crestviewah.com/site/book-online.
How experienced is the staff at Crestview Animal Hospital & Emergency?
The hospital has been serving Cumming and Forsyth County since 1984, with over 30 years of experience providing quality veterinary care.
What types of pets does Crestview Animal Hospital & Emergency care for?
They care for companion animals, specifically cats and dogs, with a compassionate approach.
Is there onsite parking available at Crestview Animal Hospital & Emergency?
Yes, onsite parking is available for customers at the hospital.
What nearby places can I visit before or after my appointment at Crestview Animal Hospital & Emergency?
Nearby places include Vetted Pet for pet supplies, Chalcedon Presbyterian Church for worship, and the Historical Society of Cumming museum which offers local history exhibits.
How can I find Crestview Animal Hospital & Emergency using public transit or landmarks?
You can use nearby landmarks such as Chalcedon Presbyterian Church and Vetted Pet to locate the hospital, which is at 307 Pilgrim Mill Rd. in Cumming, GA.