Petco

4.3
1145 reviews

About

Pet StorePet supply storeAquarium Shop
Visit your Columbus Pet Store located at 5550 Whittlesey Blvd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
5550 Whittlesey Blvd, Columbus, GA
31909-7210, United States

Hours

Reviews

4.3
1,131 reviews
5 stars
744
4 stars
211
3 stars
70
2 stars
34
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly in the aquatic section.

Grooming Issues

Several reviews highlighted poor experiences with grooming services, including long wait times and unsatisfactory treatment of pets.

Product Availability

Customers appreciated the store's wide selection of pet supplies and noted that it was generally well-stocked.

Aquatic Care Concerns

There were significant complaints regarding the care of fish and aquatic animals, with some customers reporting dead fish and poor tank conditions.

Mixed Experiences

While many customers had positive experiences, some expressed frustration with long wait times for assistance and inconsistent service.
  • BB
    Bluelady
    2 days ago
    5.0
    It's always a fun trip to Petco! My dog, Ralphie, loves going in there and smelling every inch of the place. I always find what I need. The staff is super friendly, and I can always figure out what works for me by just asking. Morgan is especially helpful, and Ralphie adores him. Can't wait to sign up for classes!
  • KT
    Kyra “guineapig lover” Thomas
    4 days ago
    1.0
    After having over 50+ guppies in my tank that reproduced the same color I thought let me go grab one from petco a different color to see what colors I’d produce next , BIGGEST MISTAKE upon arrival to the store Petco associate in the aquatic section informed me that one tank of females has a bacterial infection and that he could not provide me any fish from that tank, out of curiosity, I asked how would you possibly know that your fish is sick being that I never had a problem with my. I was just curious to know how would you know that he said that “the fins would be closed like that” *pointing to females* and I said oh I see so I chose a female out of the other tank . And a male out of the other. The next day, the fish that I bought died along with 2 of mine so I returned to the store Associate of the store refund my Money Told me that I may have a bacterial infection from the water that was added from their tank to mine, Which I knew then was a lie because I’ve had fish for years and I’ve known how to take care of a tank . The refund went towards the antibiotics I had to purchase for the tank come the next day for more of my fish have passed. I went back to the store and informed the store that I would change my tank and that I need new filters for that I asked for the filters for free they giving me 10% which took off four dollars Off of a $40 purchase. Me buying those four fish that I didn’t need has cost me over 60 bucks and a heart Break. I returned to the store with the fish that I’ve lost and the store associate only told me that my fish are down old age. I reached out to corporate no response so now I’m leaving a review. And now week later, I am under more than half my tank and my fish are still going slowly their fins look shredded they are just moving slowly ! I’m so disappointed and wouldn’t recommend to anyone
  • DF
    Debbie Floyd
    Nov 10, 2025
    5.0
    Great place to get your pet needs. Morgan is the absolute best there.
  • SW
    Sherry Ward
    Oct 30, 2025
    5.0
    Clean, well stocked and the associate was very helpful! Thank you, Petco !
  • DR
    Dark Raven
    Oct 26, 2025
    5.0
    I have three dogs and this place always has everything that my fur babies need.

Frequently Asked Questions About Petco

Does the Petco Columbus location have a vet hospital?

Yes, Petco Columbus has a full-service vet hospital.

Does Petco Columbus offer vaccinations?

Yes, Petco Columbus provides vaccinations.