Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Whenever you’re in need of a convenient stop for your cat or dog’s veterinary services, look no further than Banfield Pet Hospital in Chamblee, GA. We offer a variety of services for your furry BFF, including spaying or neutering procedures for cats, kittens, dogs, or puppies, microchipping, vaccinations, nutritional resources, and more.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
3.8
225 reviews
5 stars
137
4 stars
18
3 stars
5
2 stars
8
1 star
57
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While many customers praised the kindness and professionalism of the staff, there were significant complaints about rudeness and lack of empathy from certain front desk personnel.
Communication Issues
Numerous reviews highlighted poor communication regarding appointments, services, and follow-ups, leading to frustration among pet owners.
Care Quality
Customers expressed mixed feelings about the quality of care, with some reporting excellent treatment while others noted negligence and inadequate attention to their pets' needs.
Appointment Management
Several reviews mentioned disorganization and long wait times, with pets being kept for extended periods without proper care or updates.
Mixed Experiences
Overall, experiences varied widely, with some customers expressing satisfaction and loyalty, while others reported serious concerns and vowed to seek care elsewhere.
- APAlly ParsonsJan 5, 20265.0Always a quick and easy visit to get vaccines updated and questions answered. Keaira was so friendly and would hope to have her again!
- TFTatiana FlorezJan 4, 20265.0Que magnífica experiencia al saber que tenían a alguien tan amable que habla español, igual todas las muchachas fueron muy atentas, el doctor? Muy cálido y preocupado. Estoy feliz de haber regresado a banfield. Gracias Nicole
- BCBeverley CardonaDec 27, 20255.0We were visiting from out of town when our dog got sick. The pet hospital took care of her very quickly, gently and professionally.
- TFT. Nichole FosterDec 5, 20251.0Brock was amazing. He saved the terrible experienced provided by Ashley. As I’m looking over my puppies paperwork I’m even more frustrated because things are listed wrong, and I’ll have to call tomorrow to have things corrected. Brock deserves a raise, where Ashley needs retraining or a permanent vacation. Again kudos to Brock for trying to turn a bad situation into a good situation!
- BMBobbi MatthewsDec 2, 20255.0We had an emergency dental type need with one of our dogs today. She was taken care of quickly and thoroughly, and ended up getting into a specialist the next day! Everyone there including Parker, Brock, Dr. Dasari, and a couple other staff were wonderful! We appreciated that they made every effort to treat Maggie and Jake with kind and gentle care. Thank you, Banfield!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What veterinary services does Banfield Pet Hospital in Chamblee offer?
Banfield Pet Hospital provides services including spaying/neutering, microchipping, vaccinations, nutritional counseling, parasite control, dental care, and more.
What are the operating hours of Banfield Pet Hospital in Chamblee?
The hospital is open Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM. It is closed on major holidays such as Thanksgiving and Christmas.
Does Banfield Pet Hospital in Chamblee offer emergency care services?
No, Banfield does not provide emergency care, but you can call during hospital hours for urgent care advice and referrals. For emergencies outside hours, contact your local emergency hospital.
What is an Optimum Wellness Plan at Banfield Pet Hospital?
It's a preventive care plan offering annual exams, vaccines, dental care, early diagnostics, nutrition consultations, and more. Discounts apply for treatments outside regular wellness care.
How can I schedule an appointment at Banfield Pet Hospital in Chamblee?
You can schedule appointments online via their website or app, or by calling their main phone number. They offer in-room, drop-off, and virtual visits.
Does Banfield Pet Hospital provide online veterinary care?
Yes, clients with Optimum Wellness Plans can access 24/7 remote pet care advice through Vet Chat™ on the Banfield app.
Is Banfield Pet Hospital wheelchair accessible and LGBTQ welcoming?
Yes, the hospital has wheelchair accessible restrooms and welcomes LGBTQ clients.
How can I reach Banfield Pet Hospital from Peachtree Station plaza?
Peachtree Station plaza is nearby; after visiting there, you can easily drive or walk to Banfield Pet Hospital located at 5001 Peachtree Blvd Ste 125 for convenient veterinary care.
What nearby shopping or dining options are available near Banfield Pet Hospital in Chamblee?
Visitors can enjoy nearby places like Mattress Firm for furniture, Luxury Nail Bar and Great Clips for beauty services, and several restaurants including Revelator Coffee and Taquito Express.
Are there medical and emergency facilities near Banfield Pet Hospital in Chamblee?
Yes, AFC Urgent Care Chamblee-Brookhaven and First Look MRI are nearby, providing convenient access to human urgent care, diagnostics, and medical services around your pet's veterinary visit.