Brand Certified
Banfield Pet Hospital
3.9(252 reviews)
Certified by Banfield Pet Hospital • Mar 01, 2026
Business Details
1705 Mall of Georgia Blvd, Buford, GA
30519, United States
Certified by Banfield Pet Hospital • Mar 01, 2026
(770) 831-5477
Certified by Banfield Pet Hospital • Mar 01, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Mar 01, 2026
About
Certified by Banfield Pet Hospital • Mar 01, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® provides quality and attentive health and wellness care in Buford, Georgia for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • Mar 01, 2026
Hours
Certified by Banfield Pet Hospital • Mar 01, 2026
Reviews
3.9
252 reviews
5 stars
153
4 stars
28
3 stars
15
2 stars
6
1 star
50
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Many customers praised the staff for being friendly, caring, and professional, particularly highlighting individual team members like Dr. Sims and Sofia.
Service Quality
While some customers had positive experiences with thorough care and communication, others reported issues with long wait times and poor service during appointments.
Concerns with Pricing
Several reviews expressed dissatisfaction with pricing, particularly regarding the wellness plan and unexpected charges, leading to frustration among customers.
Mixed Experiences
Overall, feedback was mixed, with some customers having long-term positive relationships with the clinic, while others reported serious concerns about care and misdiagnoses.
- MAMatthew AtehortuaJan 19, 20265.0Had a great experience!
- TWTimothy WilsonJan 19, 20265.0The staff at Banfield are professional and very friendly! I would recommend them to any pet owner!
- JAjuan atehortuaJan 18, 20265.0Great people and service. Very kind and helpful.
- AAAmyJan 18, 20265.0I’ve had a great experience at Banfield. The staff are super friendly and actually care about your pet, not just rushing you in and out. The vets explain things clearly and make you feel comfortable asking questions. The clinic is clean and my pet is always treated really well. Hands down the best, I definitely recommend them.
- LWLiz WaiteNov 25, 20251.0I would give 0 stars if I could, but, unfortunately it’s not an option. Do NOT waste your money bringing your pet here. It’s extremely expensive & you don’t even get to go back with your pet to see the vet for your appointment! You have no idea what they are checking back there or if they are even examining what you brought your pet in for! Then they come out with your pet with a huge bill & absolutely NO solution to why you brought your pet to them in the first place. Terrible experience! And a HUGE waste of money! Don’t waste your time or money!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours for Banfield Pet Hospital in Buford, GA?
Banfield Pet Hospital is open Monday through Saturday from 8:00 AM to 6:00 PM and Sunday from 9:00 AM to 5:00 PM.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield does not provide emergency care but offers urgent care advice during hospital hours and can provide referrals if necessary.
Can I get veterinary care online from Banfield Pet Hospital?
Yes, clients with Optimum Wellness Plans can access 24/7 remote general pet care advice through Vet Chat™ on the Banfield app.
What preventive care services does Banfield provide for pets?
Banfield offers vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations to keep pets healthy.
What is included in the Optimum Wellness Plan at Banfield Pet Hospital?
The Optimum Wellness Plan includes annual exams, vaccines, early screening diagnostics, nutrition consultations, and dental care, with automatic yearly renewal.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online through their website or mobile app, with options for in-room, drop-off, or virtual visits for Optimum Wellness Plan members.
What types of veterinary services are available at Banfield Pet Hospital in Buford?
Services include preventive care, vaccinations, dental services, spay/neuter, microchipping, DNA testing, nutrition advice, parasite control, and end-of-life care.
Is Banfield Pet Hospital located near any pet supply stores?
Yes, Banfield Pet Hospital is near PetSmart, a pet supply and services store, convenient for pet owners visiting both locations.
Are there dining options near Banfield Pet Hospital where I can eat before or after my visit?
Nearby restaurants include Noodle Mi Asian Bistro, Burger King, Ted's Montana Grill, and East Coast Wings & Grill, offering various meal choices close to Banfield.
What nearby places can I visit around Banfield Pet Hospital at Mall of Georgia?
You can visit nearby attractions like Ivy Creek Greenway and Old Ruined Water Mill parks, or shop at stores like Michaels, Books A Million, and DSW Designer Shoe Warehouse.
Brand Certified Facts from Banfield Pet Hospital
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