Banfield Pet Hospital

4.0
197 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Winder provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable

Location

Banfield Pet Hospital
916 Loganville Hwy, Bethlehem, GA
30620, United States

Hours

Reviews

4.0
197 reviews
5 stars
132
4 stars
16
3 stars
8
2 stars
5
1 star
36

What are people saying?

AI-generated from recent customer reviews

Quality of Care

Many customers praised the caring and attentive staff, highlighting their compassion and thoroughness in treating pets.

Staff Professionalism

The majority of reviews noted the professionalism and friendliness of the staff, although there were some complaints about specific individuals.

Communication Issues

Several customers reported problems with appointment scheduling and communication, including last-minute changes and unclear information regarding services.

Pricing Concerns

There were mixed reviews regarding pricing, with some customers feeling that the wellness plans were beneficial, while others criticized the costs and upselling practices.

Mixed Experiences

While many customers had positive experiences, there were notable negative reviews regarding specific veterinarians and treatment outcomes.
  • SJ
    Saecilia Jackson
    Nov 12, 2025
    5.0
    This location was always a little closer than the Loganville one and I chose to bring my baby Nipsey to them because I wanted a second set of eyes and hands to fix the illness he was going through. I thought my baby would not make it and they were warm friendly and actually showed they cared. They treated him very well and made sure he had the fluids and medication needed for two days straight. Thank you for the amount of care you took in taking care of him and getting him healed.
  • TH
    Trina Hines
    Oct 23, 2025
    4.0
    The young lady at the front desk was very helpful didn't have to take my pet in yet but she answered all my questions for a future visit
  • JN
    Jenny N
    Sep 24, 2025
    5.0
    They are amazing!
  • SD
    Savannah Derrick
    Sep 16, 2025
    5.0
    Archie has been seeing the wonderful vets and staff at this location since I first brought him home at 8 weeks. He started on the puppy plan and now at 19months old he has graduated to the big boy plan. The staff is timely, courteous, thorough and really good at keeping me up to date on next appointments. I highly recommend!
  • JB
    Jeff Burns
    Sep 15, 2025
    5.0
    These folks are awesome and take care of our little dog like she’s one of theirs.

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.