Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Winder provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.0
201 reviews
5 stars
134
4 stars
18
3 stars
8
2 stars
5
1 star
36
What are people saying?
AI-generated from recent customer reviews
Quality of Care
Many customers praised the caring and attentive staff, highlighting their compassion and thoroughness in treating pets.
Staff Professionalism
The majority of reviews noted the professionalism and friendliness of the staff, although there were some complaints about specific individuals.
Concerns with Pricing
Several customers expressed dissatisfaction with the pricing of services and the upselling of wellness plans, feeling that they were not transparent.
Mixed Experiences with Vets
While many customers had positive experiences with certain vets, there were notable complaints about specific veterinarians and inconsistent care.
Customer Service Issues
Some reviews mentioned poor customer service experiences, including appointment scheduling problems and unhelpful responses from staff.
- PAPriscilla AdamsDec 17, 20254.0Dog grooming services, small dog.
- LGLawson GroszmannDec 13, 20255.0The staff at this location does the absolute best that they can. Believe it.
- SHShantí HowardNov 26, 20255.0Everyone at the Loganville Banfield is amazing! They have wonderful bedside manner, are patient (my boys are super hyperactive), extremely attentive and loving towards my towards my boys. I’d recommend this location over any other Banfield location!
- SJSaecilia JacksonNov 12, 20255.0This location was always a little closer than the Loganville one and I chose to bring my baby Nipsey to them because I wanted a second set of eyes and hands to fix the illness he was going through. I thought my baby would not make it and they were warm friendly and actually showed they cared. They treated him very well and made sure he had the fluids and medication needed for two days straight. Thank you for the amount of care you took in taking care of him and getting him healed.
- THTrina HinesOct 23, 20254.0The young lady at the front desk was very helpful didn't have to take my pet in yet but she answered all my questions for a future visit
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the main services offered at Banfield Pet Hospital in Bethlehem, GA?
Banfield Pet Hospital provides preventive care, nutrition advice, parasite control, vaccinations, dental care, spay/neuter services, end of life care, microchipping, and DNA testing.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield does not provide emergency care but offers urgent care advice during hospital hours and can provide referrals to emergency hospitals if needed.
What are the hospital hours for Banfield Pet Hospital in Bethlehem?
The hospital is open Monday to Saturday from 7:00 AM to 6:00 PM, and on Sunday from 9:00 AM to 5:00 PM. It is closed on certain holidays including November 26th and 27th, December 24th to 25th, December 31st, and January 1st.
How can I schedule an appointment at Banfield Pet Hospital?
Appointments can be scheduled online through their website or app, with options for in-room visits, drop-off appointments, or virtual visits for Optimum Wellness Plan clients.
What is the Optimum Wellness Plan offered at Banfield Pet Hospital?
It is a preventive care plan that includes annual exams, vaccines, diagnostics, nutritional and dental consultations, designed to maintain your pet's health.
Are there nearby places where I can shop or eat after visiting Banfield Pet Hospital?
Yes, nearby you can visit PetSmart for pet supplies, Michaels for crafts, Five Below for discounts, Smoothie King for smoothies, and Friends Bethlehem Grill for dining.
What nearby health services could be useful for pet owners in Bethlehem?
Nearby health services include Infinity Wellness Center (chiropractor), BenchMark Physical Therapy (physical therapy & gym), Gentle Dental Group (dentist), Piedmont Urgent Care (emergency care), and Piedmont Physicians of Bethlehem (family practice).
Is Banfield Pet Hospital located close to any hotels for out-of-town visitors?
Yes, the Holiday Inn Express Bethlehem hotel is nearby, convenient for visitors traveling with their pets.
Does Banfield Pet Hospital offer online veterinary advice?
Yes, clients with Optimum Wellness Plans can access 24/7 remote pet care advice through Vet Chat on the Banfield app.
Are appointments required at Banfield Pet Hospital?
Yes, appointments are required to ensure proper scheduling and care for your pet.