Visit your Edgewood Vetco Total Care Animal Hospital located at 1267 Caroline St NE. Our full-service Veterinarian Hospital offers comprehensive care - from routine exams to emergency surgeries. You can count on us to provide quality pet care. Book an appointment online today or walk in with your pet for a free healthy weight and microchip check.
Many customers praised the staff for their kindness, professionalism, and thoroughness in caring for their pets.
Customer Service
While some reviews highlighted excellent customer service, others reported poor communication and rude behavior from staff.
Care Quality
Several customers expressed satisfaction with the veterinary care provided, particularly by Dr. McCracken, while others raised concerns about misdiagnoses and upselling of services.
Pricing Transparency
Multiple reviews indicated issues with hidden fees and unexpected charges, leading to dissatisfaction among customers.
Facility Experience
The cleanliness and organization of the facility received mixed feedback, with some praising it while others described it as unwelcoming.
VN
V N
Nov 16, 2025
1.0
1/5
DR
D Rucker
Nov 10, 2025
4.0
Addressed concerns and found solutions to the problems.
AP
Alli Presents
Oct 2, 2025
5.0
The staff was Amazing Petco Vetco, Dr McCracken, Tara she was the receptionist at desk, and Raye. I was very happy with my visit and Dash.
TB
Tasha Brown
Sep 30, 2025
5.0
Awesome staff front desk young lady super nice. Dr. G very thorough and straightforward. The VT Awesome as well. Thanks for taking care of my furbaby Jerry.
EK
Eryka Kane
Sep 25, 2025
1.0
I visited this location on 8/27/25 to confirm if my pet was pregnant. I was told per the veterinarian via xray that my pet was NOT pregnant although her belly was noticeably swollen, she waved it off that my pet had extra poop. However, 2 weeks later I opted to get a 2nd opinion and was informed that yes indeed my cat was pregnant with 6 kittens. I am extremely disappointed because I paid $273.02 total for x-rays and veterinarian that misdiagnosed my pet and led me to pay again at another vet. My 1st and last visit to this location.