Petco

4.1
396 reviews

About

Pet StorePet supply storeAquarium Shop
Visit your Atlanta Pet Store located at 3756b Roswell Road for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
3756B Roswell Rd, Atlanta, GA
30342, United States

Hours

Reviews

4.1
394 reviews
5 stars
251
4 stars
62
3 stars
20
2 stars
9
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their willingness to assist and provide information.

Grooming Issues

Numerous reviews reported poor grooming experiences, including mishandling of pets, untrained staff, and unsatisfactory results.

Store Condition

Some customers noted that the store was not as clean or well-organized as other locations, with cluttered aisles and stock issues.

Mixed Experiences

While many customers had positive interactions, there were significant complaints regarding rude staff and unprofessional behavior, particularly in the grooming department.

Product Availability

Customers appreciated the variety of products available, though some expressed disappointment over stock shortages.
  • GA
    Gloria Allgood
    Oct 26, 2025
    5.0
    Friendly service, and I can always find what I need!
  • JG
    Jeff Goelz
    Sep 22, 2025
    5.0
    Great customer experience! The staff is very helpful and friendly. It's evident that management treats staff well.
  • JD
    Julia Duncan
    Sep 7, 2025
    5.0
    Love the grooming staff.
  • DJ
    D James
    Aug 28, 2025
    5.0
    Friendly employees. I really appreciate the patience the grooming team has with my fussy anxious pup.
  • KK
    Kristasia
    Aug 28, 2025
    1.0
    I was hospital the end of 2023-June 2024 off and on for long periods of time and I would book appointments thinking I would be well and still out the hospital. But I missed 2 and was blocked from booking so I called and explained my situation and Ashley allowed me to continue to call and book for over a year now with no issues no missed or no shows since so today I called to book and they say because Ashely no longer works for them I can’t book when I just bring my dog in May 5, 2025. I’m not understanding why I can no longer book because Ashley no longer works for the company.

Frequently Asked Questions About Petco

Does the Petco East Chastain Park location have a vet hospital?

No, Petco East Chastain Park does not have a full-service vet hospital.

Does Petco East Chastain Park offer vaccinations?

Yes, Petco East Chastain Park provides vaccinations.