Banfield Pet Hospital® - Castlegate provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
I love them Team at this Banfield. The nurses always have good attitudes and the Doctors are very thorough
JT
Jeff Tarver
Apr 8, 2026
5.0
Excellent service from the nurse and Dr. Onder Oflazoglu. Extremely detailed and attentive. Thankful we have this location in West Midtown.
VM
Vernita Martinez
Mar 26, 2026
5.0
Great Stuff always helps
MC
Malik C
Jan 30, 2026
5.0
Thank you for taking care of my Bella quick getting us in and out of there fast and also being so pleasant great place to addition. Thank you so much Lo & TONYA amazing service you both .
JM
John Mack
Dec 28, 2025
5.0
Great place to take your pet for veterinary services.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital offer for pet health care?
Banfield Pet Hospital provides preventive care including vaccinations, dental care, parasite control, nutritional and behavioral counseling, comprehensive exams, microchipping, spay/neuter, surgery, and end-of-life care.
What are the operating hours of Banfield Pet Hospital in Castlegate?
Banfield Pet Hospital is open Monday through Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM. It is closed on major holidays such as Thanksgiving, Christmas, and New Year's Day.
Does Banfield Pet Hospital provide emergency care?
No, Banfield does not provide emergency care but offers urgent care advice during hospital hours and referrals to emergency hospitals or specialty providers as needed.
Can I get veterinary care remotely from Banfield Pet Hospital?
Yes, clients with Optimum Wellness Plans can get 24/7 general pet care advice and triage support via Vet Chat™ on the Banfield app.
What is an Optimum Wellness Plan at Banfield Pet Hospital?
The Optimum Wellness Plan includes annual preventive care such as exams, vaccines, early diagnostics, nutrition consultations, and dental care, designed to keep pets healthy throughout their lives.
How can I schedule an appointment with Banfield Pet Hospital?
You can schedule an appointment online through Banfield's website or app, and appointments are required.
What types of appointments are available at Banfield Pet Hospital?
Banfield offers in-room appointments, drop-off appointments, and virtual visits for Optimum Wellness Plan clients.
What nearby pet-related services are available near Banfield Pet Hospital?
PetSmart is located nearby, offering pet supplies and services which can complement your visit to Banfield for your pet's health needs.
Are there dining options near Banfield Pet Hospital for customers waiting or visiting the area?
Yes, nearby restaurants include Kyuramen x TBaar for Japanese cuisine, La Parrilla Mexican Restaurant, and Sea Salt Seafood Restaurant & Bar for seafood lovers.
How can nearby retail stores benefit customers visiting Banfield Pet Hospital?
Customers can visit nearby stores like Walmart Bakery for baked goods or T.J.Maxx and Ross Dress for Less for shopping while waiting for their pet's appointment or afterward.
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