Business Details
About
Animal HospitalVeterinarianVeterinary Pharmacy
Loving Hands Animal Clinic & Pet Resort is a full-service Alpharetta pet hospital that offers comprehensive medical services for cats, dogs, and exotic pets. Our facility is a one-stop-shop for your veterinary needs offering preventive care, diagnostic testing, surgery, and more for the pets who need it. We care for Alpharetta's companion animals and have developed a reputation over the years for our quality care that is served with a compassionate touch. We give our all for every patient, both old and new, every time they walk through our doors.
Details
- RestroomAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.4
271 reviews
5 stars
215
4 stars
14
3 stars
8
2 stars
6
1 star
28
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Many customers praised the staff for being kind, caring, and professional, particularly highlighting the veterinarians' thoroughness and compassion.
Customer Service Issues
Several reviews mentioned poor customer service experiences, particularly with front desk staff being rude or unhelpful, leading to dissatisfaction.
Pricing Concerns
Customers expressed frustration over unexpected price increases and misquotes, with some feeling that the costs were not justified by the service received.
Facility Cleanliness
Mixed feedback on cleanliness; while some praised the boarding facility, others reported dirty waiting rooms.
Trust and Care
Many long-term customers expressed strong trust in the clinic's care for their pets, often mentioning a sense of family and community.
- DHDonna HarrisNov 11, 20255.0In 27 years we had only gone to one vet and sadly our vet sold out to a equity firm that was nationwide! We soon found out that level of care was lost until we left. We were able to find Loving hands Animal and our Sweet Millie wags her tail the moment we pull into the parking lock! Everyone there, from the front office to the back are so nice, professional and just overall loving to our two dogs. We really trust the Doctors and Techs on staff.
- NANicole AngeliniSep 22, 20251.0If you want to be misquoted this is the place for you!! We called ahead of time for a quote, listed ALL the vaccines our dog would need and we received a quote by Ms. Shawn. Upon sitting in the office we are explained we were misquoted and there was a vaccine she did not quote. As this changed the price significantly we asked for the original price to be honored. Ms. Shawn was rude and condescending, at no point she acknowledged her mistake but rather made up excuses and tried to make it sound like it was our fault because "there is no way she would know what the dog needed". When I repeated we said it over the phone several times she smiled and said "then I didn't hear you". She proceeded to offer to discount the vaccine but then the first time visit discount would be removed which would in fact increase the bill, another condescending response that did nothing but increase discomfort. We had asked for the quote because the vaccines were needed in a timely manner so had no option but to proceed. Dr. Johnson was very sweet and professional. But this clinic will never see my dog again. Making mistakes is human but bullying your patients to avoid owing to them is very low.
- NHNick HSep 22, 20251.0Terrible experience Shawn at the front desk is extremely rude and un pleasant was quoted for $120 over the phone after showing up for the appointment I was informed it would be $80 more for the exam so close to $200 overall when I questioned the price increase I was told to find a different vet. The waiting rooms were dirty and the staff was rude and uncaring definitely would recommend avoiding this place!
- AMAaron MitchellSep 16, 20255.0Thank you guys for taking such good care of Rip Mitchell!
- JVJolinda VishioJun 19, 20255.0Love this vet! I’ve been bringing my kitties for about 7 years now. Excellent! Love Dr Joseph. She’s thorough and caring
Frequently Asked Questions About Loving Hands Animal Clinic
What services does Loving Hands Animal Clinic offer for pets?
Loving Hands Animal Clinic provides comprehensive medical services including preventive care, diagnostic testing, surgery, veterinary dentistry, internal medicine, emergency care, grooming, and exotic pet care.
What are the operating hours of Loving Hands Animal Clinic?
The clinic is open Monday to Friday from 8:00 AM to 5:30 PM, Saturday from 8:00 AM to 1:00 PM, and closed on Sundays.
Where is Loving Hands Animal Clinic located?
Loving Hands Animal Clinic is located at 13775 Hwy 9, Alpharetta, GA 30004, USA.
How can I book an appointment at Loving Hands Animal Clinic?
You can book an appointment online via their website at https://lovinghands.com/site/book-online.
Does Loving Hands Animal Clinic offer pet wellness plans?
Yes, they offer Pet Wellness Plans to help maintain your pet's health.
Is Loving Hands Animal Clinic accessible for people with disabilities?
Yes, the clinic has wheelchair accessible entrance, parking, and restrooms.
Which popular dining options are near Loving Hands Animal Clinic?
Nearby dining options include Domino's Pizza, Mazzy's Sports Tavern, Cue Barbecue, Zaxby's, and The Draft Pick - Sports Bar & Grill, perfect for grabbing a meal before or after your visit.
Are there any fitness or martial arts centers near the clinic?
Yes, J3 Academy & Fitness, Gracie Jiu Jitsu - J3 Academy, and J3 Jiu Jitsu Academy are nearby and great options for fitness and martial arts enthusiasts.
Where can I get coffee or a smoothie close to Loving Hands Animal Clinic?
Boarding Pass Coffee, a coffee shop and smoothie juice bar, is located nearby and is a perfect spot to relax.
What other services are available around Loving Hands Animal Clinic that customers might find useful?
Nearby services include Drive Smart Georgia driving school, Veronica Stone Salon for beauty needs, Pike Nurseries for gardening, and Fifth Third Bank & ATM for banking needs.