Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Acworth provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.3
266 reviews
5 stars
189
4 stars
28
3 stars
12
2 stars
5
1 star
32
What are people saying?
AI-generated from recent customer reviews
Staff Care
Customers consistently praised the staff for their kindness, professionalism, and genuine care for pets.
Communication Issues
Several reviews highlighted problems with communication, particularly regarding follow-ups and appointment scheduling.
Emergency Care Concerns
There were multiple reports of dissatisfaction with emergency care, including being turned away and inadequate responses to urgent situations.
Mixed Experiences
While many customers had positive experiences, some reported serious issues, including misdiagnoses and poor customer service.
Wellness Plans
Customers appreciated the wellness plans offered, but some expressed frustration over costs and billing issues.
- PBPeggy Barker3 days ago5.0I love this pet hospital! Everyone there are very nice.
- TBTimothy BirchDec 8, 20255.0We loved this Banfield pet hospital. The whole experience was more professional than many Drs offices that we've been to. The staff was kind friendly and efficient. Sydney was very thoughtful and thorough with all of our questions. Great experience here at Acworth Banfield.
- LSLaQuincy StovallDec 6, 20255.0I went in for an emergency visit. They squeezed us in and figured out my dogs issue. This was the cheapest emergency vet visit. I've walked out of vets paying $300 for them to tell me give my dog Benadryl. Then I have the wellness plan and saved even more. So nice to have a place where my dogs can actually get routine care instead of just yearly vaccines. You can tell that everyone there cares about your pet.
- TWTrevor WareOct 27, 20255.0Comprehensive exam and nails trimmed for my baby, Norma Jean The staff is like family here. I trust my loved ones to their care100%.
- TTTerence Thomas-JohnsonOct 11, 20255.0Dr Ford and his team at Banfield acworth. Is amazing. He has n they have taken care of my grand dog. To the utmost level of care. I’m so glad I met Dr. Ford. He is a lifesaver!! The Johnson family. Juicy
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of veterinary services does Banfield Pet Hospital in Acworth offer?
Banfield Pet Hospital provides general services including routine vaccinations, microchipping, dental and surgical care, preventive care, nutrition advice, parasite control, and DNA testing for small animals.
What are the operating hours for Banfield Pet Hospital in Acworth?
The hospital is open Monday through Saturday from 7:00 AM to 6:00 PM and is closed on Sundays and major holidays like Christmas and New Year's Day.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield does not provide emergency care but offers urgent care advice during hospital hours and can provide referrals to emergency hospitals if needed.
How can I schedule an appointment at Banfield Pet Hospital in Acworth?
Appointments can be scheduled online through their website or via the Banfield app. Walk-ins require appointments, so scheduling in advance is recommended.
What is the Optimum Wellness Plan offered by Banfield Pet Hospital?
The Optimum Wellness Plan includes annual preventive care such as head-to-tail exams, vaccines, early diagnostics, nutrition consultations, and dental care with options for monthly payments or full payment.
Can I get veterinary care advice remotely from Banfield Pet Hospital?
Yes, clients with Optimum Wellness Plans can access 24/7 remote general pet care advice and triage support through Vet Chat on the Banfield app.
Is Banfield Pet Hospital in Acworth welcoming to the LGBTQ community?
Yes, the hospital is welcoming to LGBTQ clients, promoting an inclusive environment for all pet owners.
What nearby pet stores can I visit when I come to Banfield Pet Hospital?
Nearby pet stores include PetSmart, which offers pet training and services, making it convenient to shop for supplies or arrange training during your visit.
What fitness or wellness places are near Banfield Pet Hospital in Acworth?
Nearby fitness and wellness places include Crunch Fitness, Elite Total Wellness (a chiropractor and holistic center), and HOTWORX yoga studios, offering options to maintain your own health while caring for your pet.
Are there any beauty salons or spas near Banfield Pet Hospital where I can relax before or after my pet’s appointment?
Yes, nearby salons and spas include Mood and Ivy Salon, GlitzbyGiltz Aesthetics, Victoria’s Salon, SHE Nails, and AmyethestNicole, providing various beauty and relaxation services close to the hospital.