Petco

4.3
973 reviews

About

Pet StorePet supply storePetco
Visit your Yulee Pet Store located at 463713 State Rd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
463713 State Rd, Yulee, FL
32097, United States

Hours

Reviews

4.3
963 reviews
5 stars
589
4 stars
208
3 stars
68
2 stars
28
1 star
70

What are people saying?

AI-generated from recent customer reviews

Staff Performance

While many customers praised the staff for being friendly and helpful, there were numerous complaints about unresponsive or unhelpful employees, particularly in the grooming and customer service areas.

Grooming Services

Grooming services received mixed reviews; some customers were very satisfied with specific groomers, while others reported poor experiences, including incomplete grooming and unprofessional behavior.

Product Availability

Customers expressed frustration over the lack of stock for certain items, particularly pet food and grooming supplies, leading to dissatisfaction with the overall shopping experience.

Customer Service Issues

Several reviews highlighted poor customer service experiences, including rude interactions with management and issues with order fulfillment and returns.

Pricing Concerns

Customers noted dissatisfaction with pricing practices, including charges for bags and perceived high prices for products, leading to a negative perception of value.
  • WP
    Wendy Priesand
    Dec 25, 2025
    5.0
    Staff is very helpful, and it has a great inventory
  • RC
    Ron Cianfichi
    Dec 24, 2025
    4.0
    Staff was very friendly and helpful. Store is well organized and clean. Found all but one item ( did not carry cat warming blankets) we were looking for. Will return.
  • JJ
    Joe
    Dec 23, 2025
    1.0
    1 employee behind the register, no one else to be found. Walked the entire store. Asked for him to page someone for frozen rats an it took them forever to even find the keys to open the freezer. Unorganized an unprepared. Emilio was helpful, but his counterpart Stanley seemed lost.
  • SM
    Sonya Michel
    Dec 16, 2025
    1.0
    Refused to even do grooming because of her behavior after I told them about her personality. They said they didn't have a problem with it. They got mad because she pooed in her crate and peed on a groomer. She is a small dog who is afraid of strangers, and they said they could not even get the leash and collar on her. I guess they only want perfectly-behaved dogs. I will be taking her back to Pet Supplies who was able to groom her.
  • AL
    ALBERT LECHNER
    Dec 15, 2025
    1.0
    Purchase membership $9.99 monthly without benefit of what was sold There are no discounts

Frequently Asked Questions About Petco

Does the Petco Yulee location have a vet hospital?

No, Petco Yulee does not have a full-service vet hospital.

Does Petco Yulee offer vaccinations?

Yes, Petco Yulee provides vaccinations.