Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Winter Springs provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.2
199 reviews
5 stars
139
4 stars
21
3 stars
5
2 stars
6
1 star
28
What are people saying?
AI-generated from recent customer reviews
Staff Care
Many customers praised the staff for being caring, attentive, and compassionate towards their pets.
Communication Issues
Several reviews highlighted problems with communication, including scheduling errors and lack of follow-up from staff.
Concerns Over Pricing
Customers expressed dissatisfaction with pricing, feeling that the wellness plans were misleading and that they were charged excessively for services.
Mixed Experiences
While some customers had positive experiences with specific veterinarians, others reported negative interactions with staff, leading to a lack of consistency in service quality.
Long Wait Times
Multiple reviews mentioned long wait times for appointments and services, which contributed to customer frustration.
- AAAmyNov 10, 20255.0I am so eternally grateful for the staff here at Banfield. It was my first time here and they made such an impact on me they will be my furever vet. From Nat, the receptionist who was so incredibly patient when my cat wouldn’t get out from under the bed and I was running late, to Hannah the amazing and compassionate vet tech. You guys made such a hard visit easy with how kind and compassionate you are. They are incredibly transparent when it comes to price, and are incredibly thorough with the exam. You can tell these people really do care about the animals they are taking care of. Thank you to the Doc who was there today as well. You all were amazing. Thank you for what you do. Anchovy says thank you as well.
- M1Me 1Nov 4, 20251.0I'm not happy with Dr. Eskander at this point. He told me my dog needed to be on a liver diet because his ALT was high and put him on the liver diet well it made him sick we went to the emergency vet and had alot of test done and I had these records sent over to him but he never took the time to actually review them told me that he just needed to stay on that diet well had to take him back to the Emergency vet and got more test as of now both of the emergency vets i took him to said his liver is fine it's the wrong food and more test should have been done before determining it was his liver and changing his diet. And I was told he would be calling me back twice in two weeks after I called and I still am yet to hear from him. So I will not be going back after almost 3 years. This is a follow-up. I went in today and I was met with the coldest, heartless woman. Instead of asking how my pet is showing any concern or empathy, she wanted to prove me wrong. That they didnt still owed me A heartwarm and flea medicine. Very heartless blank stare. No, concern and no empathy when I told her my pet almost died because of the lack of concern from this office. And she just confirmed it. I strongly recommend no one bring their pet to this place. They don't care about your pet.All they care about is money. I mean, had she showed a little bit of compassion or asked to discuss the situation with me in private, instead of staring daggers at me with those cold blank heartless eyes like she was just the most cocky person in the world and thought She knew best.I believe this is the same person that I had a problem with before over a medication, when I was speaking with her over the phone .But i'm not good with names because I just don't hear well, but yeah, I totally do not recommend this place.Stay as far away as you possibly can.It may save you money at first.But if you care about your pet's life, I'd run.
- MBMichael BergerNov 3, 20251.0STAY FAR AWAY these people play all the same dirty games as any other shady business, and what's worse they use your pet as an emotional weapon ... They will hype your fear, sell you a health plan, and then the very next thing you need isn't covered by the plan at all don't let the slick office and staff fool you, they're no better than used car salesmen in snakeskin boots...Keep your pet and your wallet away from them
- CCCaroSep 25, 20255.0Dr. Eskander is truly amazing, has so much empathy and explains everything, the staff from this location are all very helpful and kind. So happy with the care for my dog.
- MPmai phamSep 15, 20255.0THANK YOU SO MUCH DOC ESKANDER AND CARE TEAM! You all were very caring and attentive with our furry babies Snoopy and Bijou at their last dental cleaning 🙏
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What type of veterinary services does Banfield Pet Hospital in Winter Springs provide?
Banfield Pet Hospital offers quality health and wellness care for dogs, cats, and small animals, including routine vaccinations, microchipping, dental and surgical care, preventive care, and more.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield does not provide emergency care, but you can call during hospital hours for urgent care advice and referrals. For emergencies outside of hospital hours, please contact your local emergency hospital.
What preventive care services are available at Banfield Pet Hospital?
Banfield offers preventive treatments such as vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations to keep pets healthy at all life stages.
What are the hospital hours for Banfield Pet Hospital in Winter Springs?
The hospital is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays and major holidays.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online through their website or app, or by calling their main phone number.
What payment options are available for the Optimum Wellness Plan?
You can pay monthly via automatic withdrawal or credit card, or opt to pay the annual amount in full at enrollment.
Does Banfield Pet Hospital offer remote veterinary consultations?
Yes, clients with Optimum Wellness Plans can access 24/7 remote general pet care advice and triage support via Vet Chat™ on the Banfield app.
What nearby places can I visit after my appointment at Banfield Pet Hospital?
Nearby places include The Fresh Market for groceries and bakery items, Five Guys for a quick burger meal, and YogaSix Winter Springs for fitness and relaxation.
Are there any pet-related stores near Banfield Pet Hospital in Winter Springs?
Yes, Wild Birds Unlimited is a nearby hobby shop and pet store where you can find bird and other pet supplies.
If I'm visiting Banfield Pet Hospital, what other beauty salons are nearby?
Nearby beauty salons include Pigtails & Crewcuts, Hair by Dana-Scissor'D, With Love Lacy, and Glo Hair Lounge, which also offers hair extensions and spa services.