Petco

4.3
1131 reviews

About

Pet StorePet supply store
Visit your West Palm Beach Pet Store located at 1951 N Military Trail for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1951 N Military Trl, West Palm Beach, FL
33409, United States

Hours

Reviews

4.3
1,120 reviews
5 stars
724
4 stars
197
3 stars
84
2 stars
32
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, particularly highlighting individuals like Michael and Tabby for their exceptional service.

Grooming Issues

Several reviews mentioned poor experiences with grooming services, including unprofessional behavior from staff and dissatisfaction with the quality of grooming.

Store Condition

Customers reported mixed feelings about the store's cleanliness and organization, with some describing it as messy and outdated.

Product Availability

The store generally has a good selection of products, but there were complaints about items being out of stock or not matching online availability.

Pricing Concerns

While some customers found prices fair, others felt they were too high or experienced issues with unexpected charges.
  • LS
    Larry Sheely
    Nov 9, 2025
    1.0
    The last time I purchased proplan puppy Nov 5 brought it back due infestation worms & insects inside the food.. Nov 8 exchanged the food for new .. actually this is my second time returning dog food due to infestation for my large dog .. proplan again.. now my puppy 5 months is sick throwing up can’t keep food down etc .. I WILL KEEP YOU GUYS POSTED!!
  • AR
    Alissa Rhoades
    Nov 6, 2025
    1.0
    I got my dog a grooming and they came back and he smelled and he didn’t feel soft
  • NR
    Nicole Robinson
    Oct 22, 2025
    5.0
    I only shop at the Petco located at Military Trail and Okeechobee Blvd because of the employees. Each and every person who works at this particular location is so amazingly helpful and kind! Whoever the manager is must be doing a great job as a leader since everyone always seems so happy. They always have what I want in stock and the customer service is perfect!
  • MM
    Melissa Maria
    Oct 20, 2025
    5.0
    Had such a great experience there, and thank you for my crested gecko
  • BP
    Blanca Margarita Vazquez Perez
    Oct 16, 2025
    1.0
    This is the second time I've taken my Shih Tzu to PETCO, and I didn't like the way they treated her. They charged me extra for using more scissors, and they didn't do a good job of cutting her eyelashes. It's unforgivable.

Frequently Asked Questions About Petco

Does the Petco West Palm Beach location have a vet hospital?

No, Petco West Palm Beach does not have a full-service vet hospital.

Does Petco West Palm Beach offer vaccinations?

Yes, Petco West Palm Beach provides vaccinations.