The way this place runs their grooming has really gone downhill is beyond disgusting. I have been coming here for 3 years for grooming and the customer service has definitely changed. Please don’t go here if you have a dog in need of grooming with the right people. To me this is NOT IT. My dog was in need of cut and I said even going into it yes he is matted but they have worked miracles before. Today was not the case, Chrissy sat down with me and examined him and refused service, not even to do a trim anything for him. NEVER have I had been told no to service, after she explained the next steps I told her I will not be back for her. With that being said she was upset by my comment and got up and went into the back. They have a door that opens and closes, as I was trying to stand up she with “force” slammed the door in my face (it was loud) not a normal closing of the door. Highly upset I asked for a manager and she came back out to talk to me. I said you are not a manager and I don’t want to talk to you, you need to leave. With an attitude she tried talking so I told her no til she said “I’m not being yelled at” and walked away into the back again from her being snippy with me. EXTREMELY UNPROFESSIONAL! Please if you want a caring service stylist run from “CHRISSY” Management was better in “trying” to handle this situation but we’re not understanding to my situation and will NOT BE BACK. Please find other service with a more friendlier and professional experience this is not it. Policies may have been changed, in the last 6 months but customer service should have NOT changed. Please Petco do not try to come back at me for reaching out to management or to talk. I’m not changing my mind with this disgusting behavior that happened to me. Moving on in finding better service than this.
MM
morales
Jun 23, 2020
1.0
Person at the front desk ignored me even when I asked her a question directly. She pretended I was not there so I asked her a second question then she stood up and leave without even looking at me. It was only the 2 of us there so I am 100 % sure she heard me the 2 times.
Someone else came out and greet me and she was nice and polite, her name was Morgan.
MM
Makenna Mustard
Mar 18, 2019
5.0
The only reason I come to this Petco is for D'Arcy. He always provides the absolute best service with so much knowledge. He always has a smile on his face unlike a lot of the employees that work there. Granted most of the employees are great but d'Arcy always outdoes everyone else.
Frequently Asked Questions About Petco Dog Training
How much are adult dog training classes at Petco Wesley Chapel?
Individual 6-week long classes are available at $149 each. Petco also offers several package options like our Dog Training Essentials package for $249 which consists of 12 weeks of classes. Complete Packages are also available for $379 which include three classes.
How much do puppy training classes at Petco Wesley Chapel cost?
Our $249 Puppy Training essentials package covers all the puppy training basics with 12-weeks of Puppy Level 1 and Puppy Level 2 training. Alternatively, our 6-week long Puppy Level 1 and 2 classes can be bought individually for $149 each.
How long are Petco Wesley Chapel dog training classes?
Training classes are typically 6 weeks long, meeting for one hour the same time every week for 6 consecutive weeks.
Does Petco Wesley Chapel potty train dogs?
Our puppy classes address potty training, chewing, teething, digging, and more.
What should I bring to dog training at Petco Wesley Chapel?
A current copy of your dog's vaccination records, a 6 foot nylon or leather leash, a collar or harness, training treats and a treat pouch, and cleanup bags.
What are the prices for adult dog training classes at Petco Dog Training in Wesley Chapel?
Individual 6-week adult dog training classes cost $149 each. Packages like the 12-week Dog Training Essentials are $249, and Complete Packages including three classes are $379.
How much do puppy training classes cost at Petco Dog Training in Wesley Chapel?
Puppy Training essentials packages with 12 weeks of classes cost $249. Individual 6-week Puppy Level 1 or 2 classes are $149 each.
How long is each dog training class session at Petco Wesley Chapel?
Classes are typically 6 weeks long, meeting for one hour at the same time each week for 6 consecutive weeks.
Does Petco Dog Training in Wesley Chapel offer potty training for puppies?
Yes, puppy classes cover potty training along with chewing, teething, digging, and more.
What should I bring to dog training classes at Petco Wesley Chapel?
Bring your dog's current vaccination records, a 6-foot nylon or leather leash, collar or harness, training treats and pouch, and cleanup bags.
What are the opening hours of Petco Dog Training in Wesley Chapel?
The facility is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Is there a veterinarian near Petco Dog Training in Wesley Chapel?
Yes, Vetco Total Care Animal Hospital, Vetco Vaccination Clinic, and Thrive Pet Healthcare are nearby veterinary services to support your pet's health before or after training.
Are there any nearby pet supply stores around Petco Dog Training in Wesley Chapel?
Yes, the Petco store itself is nearby, providing convenient access to pet supplies and other pet care services.
What dining options are available near Petco Dog Training in Wesley Chapel for a meal before or after training?
Nearby restaurants include Ho Wok for Chinese cuisine, Wingstop for American-style chicken, and La Prima Pizza for pizza lovers.
What contact information can I use for Petco Dog Training in Wesley Chapel?
You can reach Petco Dog Training by phone at +1 813-973-9067 or visit their website at https://stores.petco.com/fl/wesleychapel/dog-training-wesleychapel-fl-1733.html.