Petco

4.2
1765 reviews

About

Pet StorePet supply store
Visit your Wesley Chapel Pet Store located at 1231 Bruce B Downs Blvd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1231 Bruce B Downs Blvd, Wesley Chapel, FL
33544, United States

Hours

Reviews

4.2
1,753 reviews
5 stars
1,042
4 stars
362
3 stars
162
2 stars
47
1 star
140

What are people saying?

AI-generated from recent customer reviews

Grooming Issues

Numerous customers reported poor experiences with grooming services, citing unprofessional staff, mishandling of pets, and inadequate communication.

Customer Service

Many reviews highlighted a lack of helpfulness and professionalism among staff, particularly in the grooming department, leading to frustration and dissatisfaction.

Positive Staff Interactions

Some customers praised specific staff members for their knowledge and helpfulness, particularly in the grooming and training departments.

Product Availability

Customers noted issues with stock levels and pricing discrepancies between in-store and online, leading to frustration.

Veterinary Services

The veterinary services received positive feedback for their caring and professional approach, with customers expressing satisfaction with the care provided.
  • AA
    Aaisha
    Nov 16, 2025
    1.0
    Tried to do a return here and didn't have my receipt, I had all the info they needed to look up my receipt and they really weren't any help and treated me like a scammer until I finally found the receipt. Even then there was no apology about not being helpful before hand.
  • SE
    Susan Edelman
    Nov 11, 2025
    5.0
    My kitty needs prescription at good…both wet and dry and after going to 3 PetSmart stores (unavailable) your store carried exactly what I needed! Kudos to you!
  • FB
    Felipe Baquero
    Nov 11, 2025
    4.0
    Lugar muy completo El lugar si huele feo
  • LO
    Liz Mariell Ocon
    Oct 26, 2025
    1.0
    On October 26, at 6:10 pm, we took our dog, Smokey, to Vetco Clinic for his vaccination. We have a large, 76 pound Bernedoodle who is very playful and energetic. From the moment we arrived, it was clear that the staff (Nataly C. and Skyler L. ) seemed inexperienced and uncomfortable around big dogs. Nataly offered him a treat but wouldn’t even get close to him which honestly makes me wonder why someone would work in a veterinary clinic if they’re afraid of large animals. Our dog has never bitten anyone, but with all the tension in the room, he growled because he could sense their nervousness. At that point, they decided they weren’t going to be able to vaccinate him. My husband and I ended up wasting our time and stressing out our dog for no reason. We won’t be coming back to Vetco, and I plan to cancel our Vital Care plan. I’ll be taking him back to Banfield Pet Hospital, where he’s been seen since he was a puppy and has always been handled professionally and with care. The only reason I tried Vetco was because it’s closer to home, but I’d rather drive the extra distance than deal with inexperienced veterinary staff again.
  • SF
    Sylvia Francosantana
    Oct 19, 2025
    5.0
    The girls and the staff at the grooming department always do an amazing job with my doggie Mackey! Chrissy is always so kind and helpful! She recommended the holiday specials and to pre-book holiday appointments. Thank you and Mackey is feeling so fresh and looks so dapper!!!

Frequently Asked Questions About Petco

Does the Petco Wesley Chapel location have a vet hospital?

Yes, Petco Wesley Chapel has a full-service vet hospital.

Does Petco Wesley Chapel offer vaccinations?

Yes, Petco Wesley Chapel provides vaccinations.