Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Wesley Chapel provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.3
254 reviews
5 stars
192
4 stars
18
3 stars
11
2 stars
5
1 star
28
What are people saying?
AI-generated from recent customer reviews
Staff Care
Many customers praised the staff for their kindness, attentiveness, and professionalism in handling their pets.
Communication Issues
Several reviews highlighted problems with communication, including unclear explanations of services and difficulties in reaching the clinic by phone.
Pricing Concerns
Customers frequently mentioned that the services are expensive, with some feeling that the costs were not justified by the care received.
Mixed Experiences
While many had positive experiences, there were notable complaints about specific staff members and instances of perceived negligence or poor treatment.
Facility Cleanliness
The clinic was generally reported as clean and well-maintained, contributing to a positive atmosphere for pet visits.
- JPJEREMY PINEROJan 5, 20265.0If you need a vet this is it! I love the staff overall they are great and very helpful. They do what they need to do to ensure your pet is taken care of. The atmosphere is amazing everyone is so friendly and they are so personable. The passion everyone has made sure we got the paperwork neccesary to have a proper move. Very knowledgeable and show their love of animals. Thank you all very much. I know I was with you for a short time due to a move but how amazing it is to have met each and everyone of you. Thank you so much!
- TPTayn PedrazaDec 19, 20251.0I wish I could give them cero stars. We have been taking my dog for over a month because she was very sick and they always said they couldn’t find anything. We called today and a Vet was supposed to call back. I had the feeling that was not going to happen and decided to find another l vet, and my gut was correct because they never called. My poor baby was very sick even though they keep saying they couldn’t find anything. Today I lost my poor baby because nothing else could be done. Please do not take your pets to this place if you want your pet to live. My heart is broken due to the negligence of this vet.
- BRBarbara RiveraDec 17, 20255.0They not only took care of my senior furbaby but treat him like a prince.
- MPMike PDec 4, 20255.0Wonderful location and staff. Dr's were very thorough and caring.
- TATara ArcherNov 26, 20254.0This was our 1st visit to this location. Due to a recent move, this location is now the closest for us. I had appointments for 2 of my cats and chose to make the appointments, in-office, instead of drop off. Front lobby was a bit busy upon arrival. There were 2 front office staff assisting customers. The older staff member was much friendlier than the younger one. Luckily, we got checked in by the better one! She was welcoming and made me feel like a valued customer. She walked us directly into a patient room. The wait time inside the room was less than minutes before the tech came to see us. She was also very friendly and attentive. She did forget to tell us her name tho. She took each cat back separately to have their labs drawn. I heard her speaking to other staff about my babies, and she spoke very nicely of them. When the vet came in, she was very informative and friendly. I got a great vibe from her and felt like she really listened. Overall, it was a good experience. Check out was quick, but we did encounter the younger, not so friendly front desk member upon check out.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I drop off my pet to avoid contact?
We’re empowering our hospital teams to do what’s right for themselves, their clients and communities by taking a series of precautions from encouraging drop-offs to increasing cleaning protocols. Please call the clinic for more information.
Is this clinic open?
Hospital hours and services vary at some locations. If your pet requires immediate care, please call ahead so we can ensure your pet’s needs can be met and advise you on next steps. If you’re a Banfield Optimum Wellness Plan® client, you can connect with a veterinarian anytime, day or night, via Vet Chat™ through the Banfield app for general pet care advice and triage support.
What steps are you taking to keep pets and people safe right now?
We’re constantly evaluating the situation, and we’re empowering our hospital teams to do what’s right for themselves, their clients and communities by taking a series of precautions from encouraging drop-offs to increasing cleaning protocols. We’re also encouraging our Optimum Wellness Plan® clients to connect with a veterinarian 24/7 via our telehealth service Vet Chat™ through the Banfield app. Please call ahead to help our teams prepare.
What medical care are you able to provide right now?
COVID-19 may affect veterinary services offered at some locations. If your pet requires medical attention or care, please call your hospital directly, so the team can confirm availability and advise on next steps.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What are the regular operating hours for Banfield Pet Hospital in Wesley Chapel?
The hospital is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care services. However, during hospital hours you can call for urgent care advice or referrals. For emergencies outside hospital hours, you should contact your local emergency hospital.
Can I schedule an appointment for my pet online?
Yes, you can schedule an appointment online through the Banfield website or by using their app available on Apple and Android devices.
What preventive pet health care services are offered at Banfield Pet Hospital?
Banfield offers a variety of preventive care treatments including vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations.
Is Banfield Pet Hospital in Wesley Chapel wheelchair accessible?
Yes, the hospital has wheelchair accessible restrooms and is accommodating to people with disabilities.
What is an Optimum Wellness Plan at Banfield?
Optimum Wellness Plans provide annual preventive care including exams, vaccines, diagnostics, nutrition consultations, and dental care. They are designed for ongoing preventive health, automatically renewing each year unless paid in full at enrollment.
Are there any nearby places where I can shop or eat around Banfield Pet Hospital?
Yes, nearby places include Publix Super Market at Hollybrook Plaza for groceries, ZENSHI Handcrafted Sushi for sushi dining, Papa Johns Pizza for quick pizza meals, and Gonna China for Chinese cuisine.
Where can I find a pharmacy near Banfield Pet Hospital for pet medications or other needs?
Publix Pharmacy at Hollybrook Plaza is located nearby and can provide prescriptions and other pharmacy services convenient to your visit.
Are there any pet-related services close to Banfield Pet Hospital?
Yes, Faux Fur and Friends, which is an animal shelter and pet services provider, is located nearby and may be of interest for additional pet care or adoption needs.
Does Banfield offer virtual vet consultations?
Yes, clients with an Optimum Wellness Plan can access Vet Chat™, a 24/7 telehealth service through the Banfield app for general pet care advice and triage support.