Banfield Pet Hospital

Reviews

• NP

  Nicola Paille

  Feb 19, 2026
  2.0
  Missed a massive growth on my dog. Not convinced the vet did a clinical exam at his comprehensive.
• AH

  amanda h

  Feb 18, 2026
  5.0
  The staff here are wonderful. I love the availability and how close the location is to my house. I was able to get a same day appointment for my chihuaua who has not been feeling well. I will say the Vet assistant, Buford, was absolutely PHENOMENAL. I was impressed with her knowledge, skills and how personable she was. She explained everything so thoroughly and answered all my questions. The best assistant i have ever interacted with, i almost thought she was the Dr. She ensured I had a great first visit and is the main reason I will now be a customer. She didnt try to upsell me anything i did not need but also informed me of all the plans and what she thought could be best for us and really made sure my boy was being cared for properly. She ensured I had all the info so I could make the decisions myself. I appreciated that. I have only been to private practices before so i was worried about the pricing and care but i was very impressed! Dr. S was phenomenal as well and ensured that tito got the best treatment. I just received a follow up to check on him and was very grateful for that.
• RG

  Rocio Guerrero

  Feb 12, 2026
  1.0
  Zoe the receptionist gave me such a horrible bad vibe. I walked in there with good energy very respectful. I went to pick up my dogs medication. She asks for my number to search up my dogs information. Due to my personal privacy reasons and concerns and because there were people around I didn’t feel comfortable giving her my PERSONAL CONTACT verbally, I instead showed her my phone number on my phone. I then tell her “Don’t say it out loud Please” and she proceeds to say it out loud with a smirk at the end after I told her not to say it out loud. I then told her “I just told you not to say it out loud and you say it out loud, disrespectful” and she didn’t even apologize or say anything completely ignored me and disregarded anything I said or my feelings. She did not care. Very ugly energy. That was extremely disrespectful, uncalled for and not good customer service. She violated my privacy with no care. With someone that has a mentality like that, I would not trust her with my PERSONAL information. She gave me a bad taste in my mouth and because of her actions I will not be returning to this location. And I will recommend people not to go here. I wouldn’t want anyone to experience what I did. Truly disgusting behavior. It gives the company a bad reputation and image. She needs more work training and home training.
• FM

  Fran Mory

  Jan 28, 2026
  5.0
  The girls were all so Caring and kind. Very patient with my dog with Anxiety
• AB

  Amanda Bailey-Au

  Jan 20, 2026
  5.0
  Our dog Abbie at age 12 and obese was running out of options for her arthritis especially in her knees. We have tried everything to get her to lose weight with minimal success. However, Banfield in Wesley Chapel now does laser treatments at a very reasonable cost. $100 first session and $49 ongoing. We have had huge success with the treatments. This is Abbie and best vet tech, David doing her 4th treatment. We saw a difference just after two treatments. We have a happier and energetic 12 year old again. She can now walk more and that’s helping lose the weight. She has had two torn ACL in her earlier years and knew arthritis was in our future, but she can live a happier quality of life at age 12 and onwards. I recommend Dr. Salpietra and having your dogs on even a minimal plan give you unlimited office visits for $20 a month Abbie is the second patient to do these with the first not even being able to walk, but can now and even get on the scale after only 6 treatments. Try this amazing treatment for your achy joint doggie!!! I suggest bringing their bed and they are super relaxed. It doesn’t hurt. Actually gives them a warm doggie massage. Abbie doesn’t fight me to come get these treatments now. Check them out! Better than acupuncture. Thank you, David and Dr. Salpietra for taking such good of Abbie, our old girl and our three other dogs!!!

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