Located near the Indian River Mall and Vista Plantation Golf Course, Banfield Pet Hospital® in Vero Beach, FL, is open every day of the week to provide for your petcare needs. Featuring services from microchipping and vaccinations to general surgeries and nose-to-tail checkups, we are prepared to help you face pet health challenges. Find us at the corner of 20th Street and 66th Avenue within the West Vero Corridor neighborhood.
Many customers praised the staff for being friendly, caring, and attentive to their pets' needs.
Service Quality
While some reviews highlighted excellent service, others reported issues with miscommunication, long wait times, and dissatisfaction with the care provided.
Wellness Plans
Customers had mixed feelings about the wellness plans, with some finding them beneficial while others felt they were overpriced and difficult to cancel.
Emergency Response
Several reviews expressed disappointment with the clinic's handling of emergency situations, citing inadequate support and long wait times.
Pricing Concerns
Multiple customers noted that the prices for services and medications were high, leading to frustration regarding affordability.
HA
Howie Alli
Oct 27, 2025
5.0
I had no problems with the vet or staff for routine exams and shots for my dog. They do try to push their Wellness plans when there and with phone calls but just ignore the offer.
DH
Dennis Hurley
Sep 15, 2025
5.0
The staff at our Banfield are very concerned about Hunter’s health and give him the best care. He is always willing to go get his checkups. Hunter has separation anxiety, therefore we cannot have normal drop off. The hospital staff works with us to make sure he receives the proper care.
GJ
Gabriela Jerez
Sep 9, 2025
5.0
My dog stubbed his paw while running, and the care was friendly and prompt. The staff and doctor were very kind to me and my dog. Thank you for all your help and care. My dog is fine now.
DG
Dr. Jim Goldstein
Jul 16, 2025
5.0
Love these guys. Very sweet to my cat despite her freaking out when she has to go into the cat carrier. Overall great experience.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of services does Banfield Pet Hospital in Vero Beach provide?
Banfield Pet Hospital offers a wide range of services, including preventive care, nutrition advice, parasite control, vaccinations, dental care, spay/neuter, end of life care, microchipping, and DNA tests.
Are appointments required at Banfield Pet Hospital in Vero Beach?
Yes, appointments are required for visits to Banfield Pet Hospital in Vero Beach.
What are the operating hours of Banfield Pet Hospital in Vero Beach?
The hospital is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays and major holidays.
Does Banfield Pet Hospital in Vero Beach provide emergency care?
No, Banfield Pet Hospital does not provide emergency care, but during hospital hours you can call for urgent care advice or referrals. For emergencies outside hospital hours, please contact your local emergency hospital.
What is the Optimum Wellness Plan offered at Banfield Pet Hospital?
The Optimum Wellness Plan is an annual preventive care plan including exams, vaccines, diagnostics, nutrition and dental consultations. It is not insurance but offers discounts on treatment.
Can I access veterinary care online through Banfield Pet Hospital?
Yes, Banfield clients with Optimum Wellness Plans can get remote pet care advice 24/7 through Vet Chat on the Banfield app.
Where is Banfield Pet Hospital located in Vero Beach and what are some nearby landmarks?
Banfield Pet Hospital is located at 6590 20th St, Vero Beach, FL near the Indian River Mall and Vista Plantation Golf Course, within the West Vero Corridor neighborhood.
What nearby pet-related services are close to Banfield Pet Hospital in Vero Beach?
PetSmart and PetSmart Grooming are nearby, allowing for convenient pet product shopping and grooming services before or after your veterinary visit.
Are there any nearby places to relax or enjoy a meal around Banfield Pet Hospital in Vero Beach?
Yes, nearby you can visit Marble Slab Creamery for ice cream, The Pizza Guys and Big Apple Pizza & Pasta for dining options.
What other retail options are available near Banfield Pet Hospital for shopping during your visit?
Nearby retail options include CITY Furniture, Ashley Furniture, Madison Avenue Consignments, JCPenney, and Rooms To Go for home furnishings and clothing.