Banfield Pet Hospital

4.2
198 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Located near the Indian River Mall and Vista Plantation Golf Course, Banfield Pet Hospital® in Vero Beach, FL, is open every day of the week to provide for your petcare needs. Featuring services from microchipping and vaccinations to general surgeries and nose-to-tail checkups, we are prepared to help you face pet health challenges. Find us at the corner of 20th Street and 66th Avenue within the West Vero Corridor neighborhood.

Details

  • Requires appointmentAvailable

Location

Banfield Pet Hospital
6590 20th St, Vero Beach, FL
32966, United States

Hours

Reviews

4.3
197 reviews
5 stars
138
4 stars
23
3 stars
8
2 stars
4
1 star
24

What are people saying?

AI-generated from recent customer reviews

Staff Care

Many customers praised the staff for being friendly, caring, and attentive to their pets' needs.

Service Quality

While some reviews highlighted excellent service, others reported issues with miscommunication, long wait times, and dissatisfaction with the care provided.

Wellness Plans

Customers had mixed feelings about the wellness plans, with some finding them beneficial while others felt they were overpriced and difficult to cancel.

Emergency Response

Several reviews expressed disappointment with the clinic's handling of emergency situations, citing inadequate support and long wait times.

Pricing Concerns

Multiple customers noted that the prices for services and medications were high, leading to frustration regarding affordability.
  • HA
    Howie Alli
    Oct 27, 2025
    5.0
    I had no problems with the vet or staff for routine exams and shots for my dog. They do try to push their Wellness plans when there and with phone calls but just ignore the offer.
  • DH
    Dennis Hurley
    Sep 15, 2025
    5.0
    The staff at our Banfield are very concerned about Hunter’s health and give him the best care. He is always willing to go get his checkups. Hunter has separation anxiety, therefore we cannot have normal drop off. The hospital staff works with us to make sure he receives the proper care.
  • GJ
    Gabriela Jerez
    Sep 9, 2025
    5.0
    My dog ​​stubbed his paw while running, and the care was friendly and prompt. The staff and doctor were very kind to me and my dog. Thank you for all your help and care. My dog ​​is fine now.
  • DG
    Dr. Jim Goldstein
    Jul 16, 2025
    5.0
    Love these guys. Very sweet to my cat despite her freaking out when she has to go into the cat carrier. Overall great experience.
  • MC
    Maria Catasus
    Jul 19, 2021
    5.0
    Always curtious professional service!

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.