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Banfield Pet Hospital

4.3
(285 reviews)

Business Details

2920 Little Rd, Trinity, FL
34655, United States
(727) 834-8300
https://www.banfield.com

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Trinity provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable

Location

Banfield Pet Hospital
2920 Little Rd, Trinity, FL
34655, United States

Hours

Reviews

4.3
285 reviews
5 stars
208
4 stars
25
3 stars
10
2 stars
4
1 star
38

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Many customers praised the staff for their kindness and compassion towards pets, especially during difficult times.

Staff Friendliness

The majority of reviews highlighted the friendly and helpful nature of the staff, creating a welcoming atmosphere for both pets and their owners.

Quality of Service

While many customers were satisfied with the quality of veterinary care, there were notable complaints regarding misdiagnoses and high costs.

Communication Issues

Several reviews mentioned problems with scheduling and communication, including appointment mix-ups and difficulties reaching the clinic by phone.

Mixed Experiences

Overall, experiences varied widely, with some customers expressing deep satisfaction while others reported serious concerns about care and service.
  • SN
    saudia newman
    Feb 24, 2026
    1.0
    I scheduled a 10:00am appointment for a routine check up and wasn’t seen until 10:40am after I complained. This has been a consistent issue at every visit, which makes it frustrating to plan around. There needs to be serious improvements to your scheduling and intake process. There is zero respect for patients’ time.
  • EO
    Eric Odinson
    Feb 16, 2026
    4.0
    Starting out not good i called this morning about dropping off a cat at 10am, got here at 945, its now 10:08. When I first walked up to the front desk the receptionist didn't even look at me, and the two people next to her looked at me like I was from another world and went about their obligations. 945.. to now 10:10, and not a single person as said a word to me, let alone acknowledge my existence. Update: once I got here dropped off it went smooth. Was just kinda turned off by the lack of asking me what I was there for to begin with.
  • JT
    Joe Tooze
    Feb 10, 2026
    5.0
    I also wanted to share that we had to put our 22 year old cat down due to severe medical problems and old age. The staff was very kind and supportive through the whole process. The vet was very informative and consoling. He made us feel like we were doing the right thing. It's so hard letting go to a loved pet, but the staff here made it a little less stressful and painful. My wife and I would like to thank you for your kind and supportive nature. Many blessings and we will recommend you to our friends.
  • KM
    Kathy Mario
    Jan 11, 2026
    5.0
    Nikki, Madison, Dr Holmes, Dr Marsh & everyone is so friendly, helpful & caring at Banfield Trinity!
  • MD
    Miguel Diaz
    Jan 5, 2026
    5.0
    Today I had to call with an emergency. Dayana answer and look for all the available options to see my dog in less than 2 hours. She called another Banfield and they were able to get me in. Thanks Dayana!! We need more people like you!

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.

Brand Certified Facts from Banfield Pet Hospital

Banfield Pet Hospital partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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