Petco

Reviews

• LG

  Liz Gavin

  2 days ago
  2.0
  I have a Pomeranian and I brought him to the grooming department at Petco and I’m very disappointed in the haircut. My Pomeranian has all chopped up, uneven pieces horrible work. I’m very unhappy. This is a picture of an idea of what his hair looks like. I will not return there ever and it was more expensive than anywhere else. It was like $72 for a haircut.
• JA

  Jolvan Anyad

  Apr 13, 2026
  1.0
  I’m honestly really upset with this experience. I provided a reference photo and clearly explained that my dog is a Goldendoodle—not a poodle—and I wanted a soft, fluffy look. What I got back looks nothing like that. His nose was shaved, his head looks like a “helmet” with no blending into his body, and the cut is uneven all over. The area around his ears wasn’t even properly finished. He doesn’t even look like himself anymore. It’s honestly upsetting to look at him knowing this could have been avoided if my request had just been followed. I also reached out right after the appointment and never heard back, which makes the whole experience even more disappointing. The first photo what I requested. Well, the rest shows what I got. I do not recommend using this place for golden doodle grooming. Also customer service was not there, except the check out girl at the counter( sorry I forgot her name). She was the only one who payed attention to my dog. I tipped because I’m in the service industry for 28 years, but my tip was clearly not for the service but more like as a habit to tip.
• MG

  Michelle Grifka

  Apr 9, 2026
  1.0
  Instead of going online to schedule an appointment for my dog, I chose to call and make the appointment instead . When I showed up for the appointment , ( that they scheduled) I was turned away. They said I never had an appointment. As a business owner, the mistake on their end should be corrected with the customer.. How about a coupon for the next grooming session?? I won't be going back to that store again.
• HH

  Heather Hathaway

  Mar 29, 2026
  1.0
  I would never use this Petco for any services ever again. I have had my dog scheduled and rescheduled three times in one week for Grooming because staffing issues and then the day of the Grooming appointment. It’s canceled again because of staffing issues when you call the managers they say it’s not their fault. People call out how can a manager not take responsibility for not being able to handle their staff? Sounds like Petco needs to fire some managers and get someone else in there. Not only that corporate, but when you go in the store, you have to search for somebody to check you out or to talk to you because nobody’s ever available or around. Horrible service horrible
• DW

  Dan Wilkerson

  Mar 18, 2026
  4.0
  Picked up a baby ferret from this location and the staff were excellent.

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