Petco

4.3
1458 reviews

About

Pet StorePet supply store
Visit your Tampa Pet Store located at 13127 N. Dale Mabry Hwy for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
13127 N Dale Mabry Hwy, Tampa, FL
33618-2405, United States

Hours

Reviews

4.3
1,437 reviews
5 stars
908
4 stars
249
3 stars
126
2 stars
43
1 star
111

What are people saying?

AI-generated from recent customer reviews

Staff Knowledge

Customers frequently praised the staff for their helpfulness and expertise, particularly in areas like grooming and aquatic care.

Customer Service

While many reviews highlighted excellent customer service, there were notable complaints about rude behavior from some staff members.

Cleanliness

The store was generally described as clean and well-organized, contributing to a pleasant shopping experience.

Grooming Services

Grooming services received mixed feedback, with some customers expressing satisfaction while others reported poor experiences.

Product Availability

Customers appreciated the wide selection of pet products, although some noted issues with specific items being out of stock.
  • SW
    Shrook Wageh
    6 days ago
    1.0
    I would like to file a complaint regarding the care my stray cat received yesterday with Dr. Chang Leung. I brought in a very sick stray cat, hoping to get proper help. From the beginning, I felt the doctor seemed unwilling to be there—his appearance was unprofessional, and his attitude felt rushed and irritated. Still, I tried not to judge and allowed him to examine the cat. After requesting several tests, he returned about 30 minutes later and spoke in a way that felt rehearsed, as if he just wanted to repeat what he memorized and leave. He did not seem interested in answering questions or discussing the situation. What upset me most was that the very first thing he told me was that I should put the cat down due to leukemia and poor bloodwork. I explained that I have another stray with the same condition, who is alive and healthy after two years. Only after this conversation did he prescribe Doxycycline—medication that should have been considered before suggesting euthanasia. I later found out that this medication is commonly used for cats with leukemia, which made his initial recommendation even more concerning. It worries me how many pets might be put down unnecessarily because of this kind of approach. I left feeling frustrated, unheard, and very disappointed. I will not be returning to this clinic.
  • CG
    Colin de Gourville
    6 days ago
    5.0
    The Aquatics attendant was very informative and helpful.
  • X2
    Xiharaaa 2002
    Nov 13, 2025
    1.0
    DO NOT COME HERE THEY ARE SCAMMERS !! I brought my dog here they had a temporary doctor look at her and had me spend 300+ on something that was supposed to work says the doctor! The shots and pills they gave us made her worse and showed no type of results AT ALL!
  • AA
    Arlette
    Nov 9, 2025
    5.0
    Love Vetco clinic. Very good, friendly staff! No long waiting.
  • ST
    Stephanie Toledo
    Oct 31, 2025
    5.0
    Cameron and Caleb were so helpful and knowledgeable when it came to the process of buying a fish tank and fish very pleased

Frequently Asked Questions About Petco

Does the Petco Carrollwood location have a vet hospital?

No, Petco Carrollwood does not have a full-service vet hospital.

Does Petco Carrollwood offer vaccinations?

Yes, Petco Carrollwood provides vaccinations.