Banfield Pet Hospital

4.5
399 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Tampa Harris provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable
  • RestroomAvailable
  • Wheelchair accessible restroomAvailable

Location

Banfield Pet Hospital
1510 E Hillsborough Ave, Tampa, FL
33610, United States

Hours

Reviews

4.5
399 reviews
5 stars
312
4 stars
32
3 stars
14
2 stars
11
1 star
30

What are people saying?

AI-generated from recent customer reviews

Communication Issues

Customers frequently reported problems with appointment confirmations and lack of communication regarding cancellations or changes.

Staff Care

Many reviews praised the staff for their kindness, professionalism, and genuine care for pets.

Service Quality

There were mixed reviews about the quality of medical care, with some customers experiencing misdiagnoses and dissatisfaction with treatment.

Pricing Concerns

Several customers expressed frustration over high prices and unexpected charges, feeling that the services were not worth the cost.

Appointment Management

Customers noted issues with scheduling and long wait times, leading to frustration and dissatisfaction with the overall experience.
  • EM
    Edgar Martinez
    Oct 21, 2025
    1.0
    Drove 75 miles for a 5pm appointment. We were running 5 minutes late, we called ahead and the phone rang as if the location was closed. The sign at the door and online had a 6pm close time. We arrived at 5:07pm and the doors were locked, the lights were off and no one was around. We attempted to call support, they forwarded us to the complaints department and they hung up on us as soon as we were forwarded. Completely unprofessional, lack of communication. No notice of the place closing early or a canceled appointment anywhere. Our day and time was wasted.
  • RG
    Renee Gagnon
    Oct 21, 2025
    1.0
    I had a 5pm appointment today and arrived at 5. The website and door both say open til 6, but there is no one here and no one notified me about my appointment either being cancelled or whatever happened. Editing to add, we spoke to a vet tech that came outside. We were told they do not take appointments via the Banfield app/email, only phone, and do not have doctors available on Tuesdays. Claimed they called us, they did not. They're accusing us of having the wrong number on our account, but it's the same one we've always used to make appointments. This place lies, stay as far away as you can.
  • JV
    Jennitza Velazquez
    Oct 21, 2025
    5.0
    Very good 💯
  • CL
    Candy Lewis
    Sep 25, 2025
    1.0
    I wanted my pet to be seen at this clinic for medical treatment she has to have surgery and instead of setting up an appointment for my pet to have surgery they wanted to talk me into making a monthly payment plan for my dog to get her shots…I know shots are important but her surgery to me is more important because she has two knots on her breast and no one hasn’t called me in regards of the doctor seeing my pet yet…I have visited Banfield pet hospital twice and paid money but not for what I’m requesting treatment for…I’m starting to think they’re ripping people off
  • MM
    Michele
    Sep 25, 2025
    5.0
    Banfield pet hospital is the best because they focus on your pets needs and they are very passionate with every pet that comes thru that door. They are very professional. Very nice and caring staff.

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.