Banfield Pet Hospital® - Tampa Harris provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Customers frequently reported problems with appointment confirmations and lack of communication regarding cancellations or changes.
Staff Care
Many reviews praised the staff for their kindness, professionalism, and genuine care for pets.
Service Quality
There were mixed reviews about the quality of medical care, with some customers experiencing misdiagnoses and dissatisfaction with treatment.
Pricing Concerns
Several customers expressed frustration over high prices and unexpected charges, feeling that the services were not worth the cost.
Appointment Management
Customers noted issues with scheduling and long wait times, leading to frustration and dissatisfaction with the overall experience.
EM
Edgar Martinez
Oct 21, 2025
1.0
Drove 75 miles for a 5pm appointment. We were running 5 minutes late, we called ahead and the phone rang as if the location was closed. The sign at the door and online had a 6pm close time. We arrived at 5:07pm and the doors were locked, the lights were off and no one was around. We attempted to call support, they forwarded us to the complaints department and they hung up on us as soon as we were forwarded. Completely unprofessional, lack of communication. No notice of the place closing early or a canceled appointment anywhere. Our day and time was wasted.
RG
Renee Gagnon
Oct 21, 2025
1.0
I had a 5pm appointment today and arrived at 5. The website and door both say open til 6, but there is no one here and no one notified me about my appointment either being cancelled or whatever happened.
Editing to add, we spoke to a vet tech that came outside. We were told they do not take appointments via the Banfield app/email, only phone, and do not have doctors available on Tuesdays. Claimed they called us, they did not. They're accusing us of having the wrong number on our account, but it's the same one we've always used to make appointments.
This place lies, stay as far away as you can.
JV
Jennitza Velazquez
Oct 21, 2025
5.0
Very good 💯
CL
Candy Lewis
Sep 25, 2025
1.0
I wanted my pet to be seen at this clinic for medical treatment she has to have surgery and instead of setting up an appointment for my pet to have surgery they wanted to talk me into making a monthly payment plan for my dog to get her shots…I know shots are important but her surgery to me is more important because she has two knots on her breast and no one hasn’t called me in regards of the doctor seeing my pet yet…I have visited Banfield pet hospital twice and paid money but not for what I’m requesting treatment for…I’m starting to think they’re ripping people off
MM
Michele
Sep 25, 2025
5.0
Banfield pet hospital is the best because they focus on your pets needs and they are very passionate with every pet that comes thru that door. They are very professional. Very nice and caring staff.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the regular operating hours of Banfield Pet Hospital in Tampa Harris?
Banfield Pet Hospital is open Monday to Saturday from 8:00 AM to 5:00 PM or 6:00 PM depending on the day, and Sunday from 10:00 AM to 17:00 PM. The hospital is closed on major holidays such as Thanksgiving, Christmas, and New Year's Day.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield Pet Hospital does not provide emergency care services. However, during hospital hours, you can call for urgent care advice and referrals to emergency hospitals or specialty providers. Outside of these hours, please contact your local emergency hospital directly.
What preventive care services are available at Banfield Pet Hospital?
Banfield provides preventive care including vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations to keep pets healthy at all life stages.
What is the Optimum Wellness Plan offered by Banfield Pet Hospital?
The Optimum Wellness Plan provides annual preventive care with exams, vaccines, early screening diagnostics, nutrition consultations, and dental care. It is not insurance but offers discounts on treatments and automatically renews yearly unless paid in full at enrollment.
How can I pay for the Optimum Wellness Plan at Banfield Pet Hospital?
You can pay for the Optimum Wellness Plan monthly through automatic withdrawals from a bank account or credit card, or choose to pay the full amount at enrollment to better manage your budget for essential pet care.
What types of appointments does Banfield Pet Hospital offer?
Banfield offers in-room appointments where you stay with your pet, drop-off appointments where you leave your pet and wait to be called for pickup, and virtual visits for those with Optimum Wellness Plans to receive care from home.
Are there any nearby veterinary hospitals or services close to Banfield Pet Hospital Tampa Harris?
Yes, Vetcare Harris Animal Hospital is located nearby and is another veterinary option for pet care in the Tampa Harris area.
What dining options are available near Banfield Pet Hospital for customers?
Nearby dining options include Wendy's and Checkers at 1615 E. Hillsborough Ave, both offering fast food and burger restaurant choices convenient for customers visiting the area.
Where can I find convenience stores or gas stations near Banfield Pet Hospital?
Customers can find several convenience stores and gas stations nearby including Circle K, Exxon, Mobil, Shell, and 2k Express, offering fuel and snacks close to the hospital.
How can nearby facilities like Walmart Grocery Pickup and Delivery benefit visitors to Banfield Pet Hospital?
Walmart Grocery Pickup and Delivery nearby offers a convenient option for customers to shop for groceries and essentials while visiting Banfield, saving time and allowing for efficient errands during pet appointments.