Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Citrus Park provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
How to find us:
Details
- Requires appointmentAvailable
Location
Hours
Reviews
3.9
289 reviews
5 stars
175
4 stars
26
3 stars
20
2 stars
12
1 star
56
What are people saying?
AI-generated from recent customer reviews
Staff Care
Many customers praised the staff for their kindness and professionalism, noting that they treated pets with love and care.
Service Issues
Several reviews highlighted issues with appointment scheduling, long wait times, and lack of communication regarding pet care.
Wellness Plan Concerns
Numerous customers expressed dissatisfaction with the wellness plan, describing it as expensive and not providing the expected value.
Mixed Experiences
While some customers reported positive experiences with specific veterinarians, others had negative encounters, particularly with certain staff members.
Facility Cleanliness
The facility was generally described as clean, but some customers noted concerns about the care environment for pets.
- CCCindy CashOct 2, 20255.0Treated my dog always treat her like their pwn
- HEHara EstradaSep 15, 20255.0Citrus Park #VETDreamTeam El equipo de cuidado más increíble. Quienes en mi primera experiencia de tener un cachorro (Frenchie) me guiaron las veces que Bella tuvo accidentes y en el cuidado preventivo. Si volviera a tener un cachorro serían el hospital de mi preferencia. Los chicos de servicio, los doctores las enfermeras TODOS son parte de nuestra vida ! Bella Estrada y su familia los reconocen y los apreciamos. Bella disfruta de tener una familia hermosa y un grupo Veterinario excelente 💕
- WBWilliam BeckleySep 15, 20255.0The appointment was fast and effective, and the staff was very warm and welcoming
- VPVeronica PostigoSep 15, 20255.0Muy amables y buen trabajo y sobre todo tratan con mucho amor a nuestras mascotas
- JKJessica KokichSep 15, 20255.0Been going to for over 10 years and all has been great.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Citrus Park offer?
Banfield Pet Hospital in Citrus Park provides preventive care, nutrition advice, parasite control, vaccinations, dental care, spay/neuter services, end of life care, microchipping, and DNA testing for pets.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care, but they offer urgent care advice during hospital hours and can refer you to emergency hospitals or specialty providers if needed.
What is an Optimum Wellness Plan at Banfield Pet Hospital?
Optimum Wellness Plans provide annual preventive care including exams, vaccines, diagnostics, nutrition consultations, and dental care. These plans are not insurance but offer discounts for treatment of abnormal conditions and automatically renew yearly unless paid in full.
Can I get veterinary care online through Banfield Pet Hospital?
Yes, clients with Optimum Wellness Plans can access remote general pet care advice and triage support 24/7 via Vet Chat™ through the Banfield app.
How can I pay for my pet's Optimum Wellness Plan at Banfield?
Payment can be spread monthly over 12 months via automatic withdrawal or credit card, or you can choose to pay the full amount upfront.
What types of appointments are available at Banfield Pet Hospital?
Banfield offers in-room appointments, drop-off appointments where your pet is cared for while you wait to be called for pickup, and virtual visits for clients enrolled in Optimum Wellness Plans.
What are the operating hours of Banfield Pet Hospital in Citrus Park?
The hospital is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 10:00 AM to 5:00 PM. The hospital is closed on major holidays like Thanksgiving and Christmas.
Are there any nearby pet stores or services near Banfield Pet Hospital in Citrus Park?
Yes, PetSmart, a pet store and service provider, is located nearby, making it convenient to shop for pet supplies or services before or after your visit to the hospital.
What shopping centers or retail stores are close to Banfield Pet Hospital in Citrus Park?
The Plaza at Citrus Park shopping center, along with retail stores like Burlington, Five Below, and Bed Bath & Beyond, are close by, offering opportunities for convenient shopping during your visit to Banfield Pet Hospital.
Are there wellness or spa services nearby Banfield Pet Hospital to relax after your pet's visit?
Yes, nearby spa and wellness centers include Hand & Stone Massage and Facial Spa, Hand & Stone - Tampa-Citrus Park, and Massage Envy Tampa - Citrus Park, where you can enjoy some relaxation after your pet's appointment.