Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - South Tampa provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
3.4
221 reviews
5 stars
107
4 stars
24
3 stars
6
2 stars
9
1 star
75
What are people saying?
AI-generated from recent customer reviews
Staff Quality
Many customers praised the staff for their kindness, compassion, and professionalism, particularly highlighting Dr. Heather Brown and Dr. Gupta.
Communication Issues
Numerous reviews mentioned poor communication regarding appointment times, drop-off policies, and follow-up information, leading to frustration among pet owners.
Long Wait Times
Several customers reported excessive wait times for appointments, often exceeding several hours, which caused dissatisfaction and concern for their pets' well-being.
Concerns Over Care
Some reviews expressed worries about the quality of care provided, including missed diagnoses and lack of thorough examinations.
Pricing and Insurance Complaints
Customers frequently criticized the pricing structure and the difficulties associated with the wellness plan and insurance, feeling it was not worth the cost.
- AMAndrea Morris5 days ago5.0Dr. Sahs (Sahz?) Is the best Banfield vet I've seen. What a great addition!
- HVHannah ValleroSep 18, 20255.0brought in a stray cat that had an injury not long before they closed and they were so helpful and nice! The vet tech was great and so gentle with the cat! Wish I remembered her name so I could say it here.
- ESelizabeth smithAug 18, 20255.0Always friendly and very good at explaining things in detail
- ESEvelyn SosaJul 22, 20255.0I like the hospital. For my dog. Doctor was great the staff was even better. Thank you for taking care of my dog
- MFMel FJul 16, 20251.0If I could give zero stars I would. Do not come to this location or see Dr. Gupta. I did a drop off appointment with my dog because previous experiences with scheduled in-room appointments have had me waiting in the lobby for 2 hours with anxious pets all around. After my drop off appointment for a comprehensive annual exam last week, neither the vet nor tech came out to speak to me about my dog's check up. I was given medications to pay for and left. After a few days, I found lumps on my dog's belly that I had never noticed before and wondered if they were there when the vet did their exam. After looking for and deciphering my dog's records via the Banfield app, I see they noted the lumps and did not tell me about them or what they were. I called the Banfield location to find out more information, and they could not tell me if the lumps were new or noted before or what they were. After a long time on the phone, I advocated to speak to the vet in person during my dog's drop off for her dental cleaning appointment in a few days. I did not want a phone call because I wanted the vet to show me the lumps since apparently there were more besides the one I found. I took my dog in again and the vet was condescending with me and implied that I need to tell the vet what they need to look for when I bring my dog in and that I should've expressed that concern when I brought her in even though I had found the lumps after the appointment and I paid for my dog to receive a comprehensive exam. After this encounter, my dog then waited in a kennel for 5 hours before having her dental cleaning and then kenneled for another 3 after that to be observed because "she came late" as the vet told me. The reason "she came late" was because they failed to do their job at her previous appointment. Also, why would you schedule so many dental cleanings and have the dogs all come in first thing in the morning to be there all day? To add insult to injury, I was strongly encourgaged to come in quickly following my dog's comprehensive exam to use the same bloodwork so it would be less stressful for her on dental day. So my dog was literally just waiting for hours because she did not need all of the blood work done. This is not the first time I have had issues at this location, but I try to be understanding because I know they are busy and usually nice about it. Howverm this experience was something else. This Banfield is a terrible location after Dr. Heather Brown left. She was the best they had.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the regular operating hours of Banfield Pet Hospital in Tampa S?
Banfield Pet Hospital is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield Pet Hospital does not provide emergency care, but you can call during hospital hours for urgent care advice and referrals to emergency hospitals if necessary. During non-hospital hours, please contact your local emergency hospital.
What preventive health care services does Banfield Pet Hospital offer?
Banfield offers preventive care such as vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations to keep your pet healthy at every life stage.
What is included in an Optimum Wellness Plan at Banfield?
Optimum Wellness Plans provide annual preventive care including exams, vaccines, early diagnostics, nutrition consultations, and dental care. These plans automatically renew annually unless paid in full at enrollment.
How can I pay for the Optimum Wellness Plan?
You can choose monthly payments automatically withdrawn from your bank account or credit card, or pay the full amount upfront for convenience.
What types of appointments does Banfield Pet Hospital offer?
Banfield offers in-room appointments where you stay with your pet, drop-off appointments with call notification for pickup, and virtual visits for clients with Optimum Wellness Plans.
Is Banfield Pet Hospital located near any pet supply stores?
Yes, PetSmart, a pet services and pet store, is located nearby, making it convenient to shop for pet supplies before or after your veterinary visit.
Are there any popular dining options near Banfield Pet Hospital?
Genji Sushi Tampa, a Japanese restaurant specializing in sushi, and Pizza Hut Express, a fast-food pizza place, are nearby, ideal for grabbing a meal before or after your visit.
What shopping centers or stores are near Banfield Pet Hospital?
Target Store Tampa-Central-Walter’s-Crossing, Nordstrom Rack, HomeGoods, Whole Foods Market, Burlington, and DSW Designer Shoe Warehouse are nearby, offering a variety of shopping options around your visit.
How can nearby coffee shops enhance my visit to Banfield Pet Hospital?
Nearby coffee shops like Starbucks and WFM Coffee Bar provide convenient spots to relax with a beverage either before or after your pet’s appointment at Banfield Pet Hospital.