Banfield Pet Hospital® - North Tampa provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Many customers praised the caring and attentive staff, highlighting their thoroughness and compassion in treating pets.
Service Consistency
Feedback indicated variability in service quality depending on the veterinarian, with some customers experiencing excellent care while others reported issues.
Pricing Concerns
Several reviews mentioned high costs associated with services and wellness plans, with some customers feeling pressured into unnecessary treatments.
Customer Service Issues
There were complaints about poor customer service, including difficulties in canceling plans and long wait times for appointments.
Facility Cleanliness
Some customers noted cleanliness issues within the facility, impacting their overall experience.
DJ
Donna Jimenez
Nov 13, 2025
5.0
Dr. Ravi is the best! All of the staff at this location are wonderful!
MD
Mary Dilbeck
Oct 29, 2025
5.0
I was very pleased at the care my Sonny/cat received at Banfield hospital recently. Sonny is diabetic and has to be monitored/cared
for in a timely manner which they’ve done.
He’s better all because of the caring staff at Banfield.
AS
Angela Sekelsky
Oct 21, 2025
5.0
Both vets my little girl has seen here in the past couple of weeks were excellent, and so were the vet techs. The senior wellness package is well worth the money, considering all you get with it and how important it is to keep up with bloodwork, health testing, and everything else when you have a senior furbaby. It definitely gives me a peace of mind getting all the tests done to ensure if she develops anything that it is caught early.
I find the wellness package a better deal than pet insurance, considering there is usually a deductible of at least $500 when you have pet insurance. And premiums have skyrocketed in the past few years. I paid $2,000 in premiums in two years for her old pet insurance and never got any use out of it. The wellness package gives you discounts on services that are not part of the plan and also pays the office visit cost. I only spent $17 for her second visit but then asked them to take care of her anal glands.
She had an issue that may or may not have been a reaction to her nasal Bordetella, but she is on the mend now regardless of what the cause was. The vet informed me during her wellness visit that it could cause mild nasal issues, but that if they didn’t go away in a few days to come back. They started a day or so after getting the vaccine and only got worse instead of better. If it were a reaction to the vaccine, it could have been partly due to her age. Or else it could’ve been something else entirely.
She never really needed the Bordetella vaccine where we used to live, but in this state it is definitely a must.There are so many dogs compared to where we used to live. Which is a good thing, but it also comes with the risk of pups getting something from another pup. Especially for an older pup like her. It could have been that it was her first Bordetella vaccine in a really long time, since it has been years since she’s had one. Or it could have been something else entirely. She’s got more of a social life down here, so she definitely needs to be vaccinated against it.
She’s on the mend, and that’s what counts. She’ll be able to see all her puppy friends soon enough, once whatever is going on with her clears up. She’s been taking her meds like a good girl, as long as I wrap them in cheese and get the cheese to melt a little for a second with my fingers into a little ball.
BC
Bryan C
Oct 10, 2025
5.0
Dr. Piper and her team were amazing! They took great care of my frenchie tutu during his teeth extractions and were so kind and easy to talk to. You can tell they really care about the animals they treat. I’m super thankful for them!
DD
Daniela Diaz
Sep 28, 2025
1.0
Depending on which vet you get, the service can be good or bad. Went through twice times with three new kittens they could not figure out what was wrong with one of the kittens. She had a cough. Also signed up for the maintenance plan, when we realized it wasn’t worth the money. Tried to cancel several times, they send you to an 800 number where you get to speak to someone from India. The store will not cancel the maintenance plan. They refer you back to. The 800 number. They keep charging the credit card and not cancel the plan as requested. Had to call credit card company up and cancel my entire card. Still trying to cancel the service plan with Banfield. this is a total scam
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of pet care services does Banfield Pet Hospital in North Tampa offer?
Banfield provides preventive care including vaccinations, dental care, parasite control, nutritional and behavioral counseling, comprehensive exams, microchipping, DNA testing, and surgical services such as spay/neuter.
Does Banfield Pet Hospital provide emergency veterinary services?
No, Banfield does not offer emergency care. However, during hospital hours, they provide urgent care advice and can refer you to emergency hospitals or specialty providers if needed.
What are the hours of operation for Banfield Pet Hospital in North Tampa?
The hospital is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 10:00 AM to 5:00 PM. The hospital is closed on major holidays like Christmas and New Year's Day.
How can I schedule an appointment with Banfield Pet Hospital?
You can schedule an appointment online via their website or mobile apps available on the Apple App Store and Google Play store.
What is an Optimum Wellness Plan at Banfield?
It is a preventive annual care plan that includes exams, vaccines, diagnostics, nutrition and dental care, with automatic renewal and payment options spread over 12 months or paid in full.
Are appointments required to visit Banfield Pet Hospital?
Yes, appointments are required to ensure proper care and scheduling.
Does Banfield offer online veterinary care?
Yes, clients with Optimum Wellness Plans can access 24/7 remote general pet care advice via Vet Chat on the Banfield app.
What nearby pet-related services can I visit along with Banfield Pet Hospital?
Nearby is PetSmart, which offers pet grooming and other pet services, and Cat Crusaders Inc, a local animal shelter and community resource. These places provide a convenient one-stop for pet care and support in North Tampa.
Are there nearby shopping and recreational places near Banfield Pet Hospital in North Tampa?
Yes, Market Square at Tampa Palms shopping center, Urban Air Trampoline and Adventure Park for activities, and Mattress and Furniture Super Center for home goods are all located nearby, making it convenient to combine pet care with shopping or entertainment.
What dining options are available close to Banfield Pet Hospital?
Taaza Mart is an Indian restaurant nearby, and McDonald's is also close for quick and familiar meals, allowing pet owners to eat conveniently while visiting.