Banfield Pet Hospital® - Tallahassee provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Many customers praised the staff for being friendly, caring, and professional, creating a welcoming environment for pets and their owners.
Communication Issues
Several reviews highlighted poor communication regarding pet care and treatment plans, leading to frustration among pet owners.
Concerns Over Care
Some customers expressed dissatisfaction with the quality of care, particularly in urgent situations, and reported feeling neglected or misinformed.
Wellness Plan Criticism
Numerous reviews criticized the wellness plan for being difficult to cancel and not providing the expected value, with some feeling pressured into signing up.
Mixed Experiences
While many customers had positive experiences, there were significant complaints about neglect and unprofessionalism, indicating inconsistency in service quality.
PD
Patrick Dimler
Dec 14, 2025
5.0
I love this man for you because everyone is professional extremely friendly and very helpful
AC
Amanda Case
Dec 4, 2025
5.0
My boyfriend and I came in from out of town and our dog Hannah had got cut on her foot that was pretty nasty. We took her in and the entire visit, Hannah had a smile on her face.
She’s so scared of the vet and she has bad anxiety, but this visit was the exception.
She wasn’t once nervous and she even left with a smile on her face. It isn’t a typical Banfield, white coat environment. It was very pleasant and Hannah says “Thank up for the treat. I’m sorry I left crumbs on your floor. “
GB
Gayle B
Dec 4, 2025
5.0
Always superior service with Leah! My poodle loves her!
BH
Brian Hoch
Nov 5, 2025
5.0
Friendly, professional staff, my Murphy thinks it’s a meet and greet when we go.
MB
Michelle Bull
Oct 14, 2025
5.0
Staff are always great with the pup and patient when answering questions and explaining medical topics.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I drop off my pet to avoid contact?
We’re empowering our hospital teams to do what’s right for themselves, their clients and communities by taking a series of precautions from encouraging drop-offs to increasing cleaning protocols. Please call the clinic for more information.
Is this clinic open?
Hospital hours and services vary at some locations. If your pet requires immediate care, please call ahead so we can ensure your pet’s needs can be met and advise you on next steps. If you’re a Banfield Optimum Wellness Plan® client, you can connect with a veterinarian anytime, day or night, via Vet Chat™ through the Banfield app for general pet care advice and triage support.
What steps are you taking to keep pets and people safe right now?
We’re constantly evaluating the situation, and we’re empowering our hospital teams to do what’s right for themselves, their clients and communities by taking a series of precautions from encouraging drop-offs to increasing cleaning protocols. We’re also encouraging our Optimum Wellness Plan® clients to connect with a veterinarian 24/7 via our telehealth service Vet Chat™ through the Banfield app. Please call ahead to help our teams prepare.
What medical care are you able to provide right now?
COVID-19 may affect veterinary services offered at some locations. If your pet requires medical attention or care, please call your hospital directly, so the team can confirm availability and advise on next steps.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What are the operating hours of Banfield Pet Hospital in Tallahassee?
Banfield Pet Hospital is open Monday to Friday from 7:00 AM to 6:00 PM, Saturday from 7:00 AM to 5:00 PM, and closed on Sundays and certain holidays.
Does Banfield Pet Hospital in Tallahassee provide emergency care services?
No, Banfield does not provide emergency care, but they offer urgent care advice during hospital hours and can provide referrals to emergency hospitals if needed.
Can I schedule an appointment online with Banfield Pet Hospital?
Yes, you can schedule an appointment online via their website or through the Banfield app available on iOS and Android.
What preventive pet health services does Banfield Pet Hospital offer?
They offer vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations to promote pet health.
Does Banfield Pet Hospital offer telehealth services for pet care advice?
Yes, Optimum Wellness Plan clients can access 24/7 general pet care advice and triage support via Vet Chat™ on the Banfield app.
Is Banfield Pet Hospital wheelchair accessible and do they have restroom facilities?
Yes, the hospital has restroom facilities and wheelchair-accessible restrooms for visitors.
What nearby restaurants can I visit before or after my appointment at Banfield Pet Hospital?
Nearby dining options include Wharf Casual Seafood Mahan, Applebee's Grill + Bar, McDonald's, Cinco De Mayo Mexican Restaurant, and Subway, offering a range of seafood, American, Mexican, and fast food.
Are there pet grooming services near Banfield Pet Hospital in Tallahassee?
Yes, nearby pet grooming services include Stylish Pups Grooming and Quick-Tag for your pet's grooming and care needs.
What other veterinary services are available near Banfield Pet Hospital?
Buck Lake Animal Hospital and Quick-Tag are nearby veterinary and pet services you can consider for additional pet care needs.
How can nearby businesses and services help during a visit to Banfield Pet Hospital?
Nearby businesses like Enterprise Rent-A-Car and Mahan Petro gas station can assist with transportation and fueling needs, while places like Walmart Grocery Pickup and Delivery help with shopping convenience during your visit.