Banfield Pet Hospital

4.2
278 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Tallahassee provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable
  • RestroomAvailable
  • Wheelchair accessible restroomAvailable

Location

Banfield Pet Hospital
4036 Lagniappe Way, Tallahassee, FL
32317, United States

Hours

Reviews

4.2
276 reviews
5 stars
193
4 stars
28
3 stars
9
2 stars
11
1 star
35

What are people saying?

AI-generated from recent customer reviews

Staff Care

Many customers praised the staff for their kindness, attentiveness, and professionalism in caring for pets.

Communication Issues

Several reviews highlighted poor communication regarding pet care and billing, leading to frustration among pet owners.

Wellness Plan Concerns

Customers expressed dissatisfaction with the wellness plan, citing issues with cancellation policies and perceived pressure to enroll.

Mixed Experiences

While many customers reported positive experiences, there were significant complaints about neglect and inadequate care during critical situations.

Appointment Management

Customers noted long wait times and issues with appointment scheduling, particularly with drop-off only policies.
  • BH
    Brian Hoch
    Nov 5, 2025
    5.0
    Friendly, professional staff, my Murphy thinks it’s a meet and greet when we go.
  • MB
    Michelle Bull
    Oct 14, 2025
    5.0
    Staff are always great with the pup and patient when answering questions and explaining medical topics.
  • JR
    Jamarya Rosier
    Sep 24, 2025
    5.0
    I truly appreciate this facility. The staff is always polite, caring, and attentive when it comes to my baby. When I experienced the loss of my other pet, they went above and beyond by sending a thoughtful letter of condolence, which meant so much to me during that difficult time. Their kindness and compassion really set them apart. I am grateful for the way Banfield’s cares for my pets and highly recommend them to anyone who wants loving and supportive care for their furry family members.
  • CG
    Cheryl Graham
    Sep 24, 2025
    5.0
    Our pet/son has been with Banfield for 10 years and he is Healthy. I let everyone know who takes care of our pet/son Shilo.
  • JB
    Jeremiah Burns
    Sep 15, 2025
    5.0
    Banfield is exceptional for my pet and made sure he was healthy and provided the right products for any issues that he had I definitely recommend Banfield to everyone with a pet ESPECIALLY THAT PET CARE PLAN! It brings down what should be expensive to being reasonable enough to budget

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I drop off my pet to avoid contact?

We’re empowering our hospital teams to do what’s right for themselves, their clients and communities by taking a series of precautions from encouraging drop-offs to increasing cleaning protocols. Please call the clinic for more information.