Petco

4.3
825 reviews

About

Pet StorePet supply store
Visit your Stuart Pet Store located at 2353 S Federal Hwy for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
2353 S Federal Hwy, Stuart, FL
34994, United States

Hours

Reviews

4.3
814 reviews
5 stars
506
4 stars
179
3 stars
50
2 stars
21
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude interactions and poor service, particularly in the grooming and checkout areas.

Product Quality

Several customers expressed dissatisfaction with the quality of products, including issues with live animals and pet food, indicating problems with inventory management and product freshness.

Store Cleanliness

The store is generally noted for being clean and well-organized, contributing positively to the shopping experience.

Staff Knowledge

Many reviews highlight the staff's knowledge and willingness to assist customers, although there are instances of dismissive attitudes from some employees.

Pricing Issues

Customers frequently mentioned high prices and discrepancies between shelf prices and checkout totals, leading to frustration and concerns about value.
  • KS
    Kristin Skarie
    4 days ago
    5.0
    Helpful, personalble, kind staff and you have what I need for my kitties!
  • SJ
    Sofia Jennings
    Nov 11, 2025
    5.0
    Great selection of doggie goodies at competitive prices and a great groomer who my dog likes.
  • MD
    Merry D
    Nov 11, 2025
    1.0
    Terrible experience with Andrew the store inventory manager after being a regular here. He is an extremely angry and aggressive person. I let corporate know. In addition to this, Petco is way overpriced. PetsMart and Pet Supermarket are far superior with inventory and pricing in addition to much better customer service.
  • DJ
    Diego Jarrin
    Oct 30, 2025
    5.0
    I love Petco, the diversoty and availabiliy of products is great. And the kindness and attentiveness of it's personnell is top notch.
  • LK
    Larissa Koloboff
    Oct 11, 2025
    1.0
    XS crickets box says contains 50 ct, there were 6 alive and 10 dead - nowhere near the advertised 50 - prime example of false advertising. Waxworm container - over half were frozen and mushy - i recommended checking the temp on the fridge - they looked at me like i was crazy. Said there was nothing they could do about it, but refund my money. Manager can't do anything - checkout people very unapologetic in a "oh well, tough luck" kind of way. Im so upset that I'm considering canceling my membership. Update: tried to call they number provided, but the lady had NO CLUE what I was talking about asking if I was sure I dialed the correct number. This is getting worse and worse! Gave her my name and email address so she could "verify" my account and then offered to open a ticket to file a complaint - not even located in the U.S. so she doesn't have a CLUE as to what I'm talking about!!

Frequently Asked Questions About Petco

Does the Petco Stuart location have a vet hospital?

No, Petco Stuart does not have a full-service vet hospital.

Does Petco Stuart offer vaccinations?

Yes, Petco Stuart provides vaccinations.