Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Jensen Beach provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.2
230 reviews
5 stars
163
4 stars
20
3 stars
11
2 stars3
1 star
33
What are people saying?
AI-generated from recent customer reviews
Staff Care
Many customers praised the staff for their professionalism, kindness, and genuine care for pets.
Medical Services
While most reviews highlighted excellent medical care, some customers expressed concerns about transparency and upselling practices.
Customer Service
Feedback was mixed, with many appreciating the friendly service, but some reported unprofessional behavior and issues with communication.
Grooming Quality
Grooming services received mixed reviews, with some customers satisfied while others reported poor experiences.
Wellness Plans
Several customers warned against the wellness plans, citing difficulties in cancellation and perceived lack of value.
- PBPaul BrandanoOct 29, 20255.0Pooh has been going there since he was a baby , he’s 13 now and with a few old age things going on , from reception to all the doctors and all the nurses A plus
- VLVanessa LazierOct 27, 20255.0On Monday August 11,2025, My husband and I had a very good experience with our dog Lily. From Audrea at the front desk, to Tiffany, and Amanda the nurses. Everyone was very professional, caring and very nice to us and Lily. Thank you ladies :-)
- PGPaula GoldmanOct 12, 20255.0Thank you to Dr. Heflin and the entire staff. They are so loving and attentive to my 16 y.o kitty.. Precious 💞💞. They take such good care of the two of us.
- DVD. VanceSep 18, 20253.0Medical care was excellent for my dog and cat. Only issue was trying to get flea preventive ordered. Emails and direct calls. I never received any. My CC continued to be charged monthly, I turned it off and have not gone back.
- MWMariette WiscovitchSep 15, 20254.0Been taking my babies and we have always had a pleasant visit. Well taken care and treated with love. Will recommend to others for the care of their loved ones ♥️
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care services. You can call during hospital hours for urgent care advice and referrals. Outside hospital hours, please contact your local emergency hospital.
How can I get veterinary care online through Banfield?
Banfield clients with Optimum Wellness Plans® can get remote pet care advice and triage support 24/7 through Vet Chat™ on the Banfield app.
What preventive care services does Banfield offer?
Banfield offers preventive treatments including vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations.
What is an Optimum Wellness Plan at Banfield?
It's a plan providing annual preventive care such as exams, vaccines, screenings, nutrition consultations, and dental care. It renews automatically unless paid in full at enrollment. It is not insurance but offers discounts on treatments.
How can I pay for an Optimum Wellness Plan at Banfield?
You can spread the cost over 12 months with automatic monthly payments via checking, savings, or credit card, or choose to pay in full.
What types of appointments does Banfield Pet Hospital offer?
They offer in-room appointments where you stay with your pet, drop-off appointments for pet care with phone updates, and virtual visits for Optimum Wellness Plan clients.
What are Banfield Pet Hospital's opening hours?
Open Monday to Friday from 8:00 AM to 6:00 PM, Saturday 8:00 AM to 5:00 PM, and closed on Sundays and specific holidays.
Is Banfield Pet Hospital located near any pet-related stores?
Yes, PetSmart is nearby, offering pet products and services, making it convenient to combine pet shopping and veterinary visits in one trip.
Are there shopping centers close to Banfield Pet Hospital where I can visit before or after my appointment?
Yes, Pineapple Commons and Marshalls are nearby shopping centers, so you can shop while waiting or after your pet's appointment.
What dining options are available near Banfield Pet Hospital?
Nearby options include Chipotle Mexican Grill for a quick Tex-Mex meal and Tropical Smoothie Cafe for healthy smoothies and sandwiches, convenient for pet owners to grab a bite.