Banfield Pet Hospital® - Jensen Beach provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
What a total lack of communication fiasco this place is... misinformation and half answers between the front desk staff, nurse and dr with totally confusing add on pricing!!! Question all charges!! And after all that, their 'discharge instructions' were totally unrelevant to the diagnosis and so mis-wrtten it endangered my animals life. Really??? Truly frightening experience how inept some companies can be and then want to charge like you are at a competent place!
AM
Alejo Mayorga
Apr 24, 2026
5.0
Dr. Gorina is the best , he explains everything , the treatment, the meds, the cares. I hihghly recommend him. Im very satisfied with his services and explanation. No doubt I’ll come back again.
KO
Kim O'Connor
Apr 22, 2026
5.0
The staff & vets truly love the animal patients. I feel good knowing that my fur bestie baby is in their loving & good hands. We are thankful for your care.
LR
Liudmila Rustan
Apr 18, 2026
5.0
Siempre es una experiencia maravillosa visitar Banfield pet hospital, el Dr Gorina es la segunda vez que me asiste y es un excelente profesional, amigable con mi mascota y muy pasciente, muy profesional
TM
Tracy Mifflin
Apr 9, 2026
2.0
Dropped my dog off today for evaluation for a UTI. It was a "drop off appt" meaning that I took her in described what was going on and left her there to pick her up at the end of the day after they had time to perform the tests they felt were necessary . I felt relatively confident in how we were treated by The front desk staff who were pleasant, and the doctor did call me with a report to confirm the UTI. But, while I seemingly came home with a diagnosis, along with a substantial bill (2 of the charges for were about $10 higher than quoted over the phone when I scheduled the appt) and medications, I never received any of the results from the ear swab they indicated she needed which supposedly confirmed a serious ear infection (mind you she had presented no symptoms at all), and what's worse, when she got in my car her whole underbelly was saturated in urine and her rear smeared with dried feces. By the time we got home my whole car smelled like urine. So upsetting to think of where she was kept all day, and wondering if she was let out at all knowing why she was there in the first place. I understand this might have been an added responsibility for their staff but just can't get over how negligent this was to send her home this way...
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care services. You can call during hospital hours for urgent care advice and referrals. Outside hospital hours, please contact your local emergency hospital.
How can I get veterinary care online through Banfield?
Banfield clients with Optimum Wellness Plans® can get remote pet care advice and triage support 24/7 through Vet Chat™ on the Banfield app.
What preventive care services does Banfield offer?
Banfield offers preventive treatments including vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations.
What is an Optimum Wellness Plan at Banfield?
It's a plan providing annual preventive care such as exams, vaccines, screenings, nutrition consultations, and dental care. It renews automatically unless paid in full at enrollment. It is not insurance but offers discounts on treatments.
How can I pay for an Optimum Wellness Plan at Banfield?
You can spread the cost over 12 months with automatic monthly payments via checking, savings, or credit card, or choose to pay in full.
What types of appointments does Banfield Pet Hospital offer?
They offer in-room appointments where you stay with your pet, drop-off appointments for pet care with phone updates, and virtual visits for Optimum Wellness Plan clients.
What are Banfield Pet Hospital's opening hours?
Open Monday to Friday from 8:00 AM to 6:00 PM, Saturday 8:00 AM to 5:00 PM, and closed on Sundays and specific holidays.
Is Banfield Pet Hospital located near any pet-related stores?
Yes, PetSmart is nearby, offering pet products and services, making it convenient to combine pet shopping and veterinary visits in one trip.
Are there shopping centers close to Banfield Pet Hospital where I can visit before or after my appointment?
Yes, Pineapple Commons and Marshalls are nearby shopping centers, so you can shop while waiting or after your pet's appointment.
What dining options are available near Banfield Pet Hospital?
Nearby options include Chipotle Mexican Grill for a quick Tex-Mex meal and Tropical Smoothie Cafe for healthy smoothies and sandwiches, convenient for pet owners to grab a bite.
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