Petco

4.4
993 reviews

About

Pet StorePet supply storePetco
Visit your St Augustine Pet Store located at 430 Cbl Drive for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
430 Cbl Dr, St Augustine, FL
32086, United States

Hours

Reviews

4.4
987 reviews
5 stars
649
4 stars
181
3 stars
80
2 stars
24
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, noting their knowledge and willingness to assist.

Product Quality

There were mixed reviews regarding product quality, with some customers reporting issues with sick fish and poor grooming services, while others appreciated the healthy selection of pet products.

Store Experience

Customers enjoyed the clean and organized store environment, although some expressed concerns about pricing and product availability.

Grooming Services

Grooming services received both positive and negative feedback, with some customers having excellent experiences while others reported dissatisfaction.

Pricing Concerns

Several reviews mentioned high prices and dissatisfaction with the rewards program, leading some customers to consider shopping elsewhere.
  • KM
    Kimberly Miller
    Jan 2, 2026
    5.0
    Nice clean store, great selection of pet toys, beds, feeders, etc...anything pet you could think of, and then some. The store was well staffed, and the staff was very friendly and helpful.
  • HM
    Hank McNeely
    Jan 1, 2026
    5.0
    Called ahead asking if petco has Cbd for dogs, you don’t but do have calming tablets. The person I spoke checked what you had first to be sure. That was helpful.
  • TW
    Teresa Werner
    Dec 28, 2025
    5.0
    They have everything you need and more for all your pets. The staff is always helpful and friendly.
  • BP
    Ben Peterson
    Dec 23, 2025
    5.0
    My little girl got her first pet from here. A Female Guinea Pig and had named it Peanut the first time she seen it in the store. She was so excited to see Peanut was still there a few days later when we went to pick her up. We appreciate Liz so much for making it a great experience. If I ever want a companion for Peanut, I will know where to come. Thank you.
  • MF
    Michelle Friedman
    Dec 17, 2025
    1.0
    Called 800 customer svc on the 16th, couldn't get any help so I asked for a supervisor, was told she was in a meeting and would call me right back! Waited 25hrs later and I called then back, asked for a supervisor again and agent refused and when she said hold on, put me on hold for 15mins then hung up on me. I called back and asked for a supervisor and it turned into a argument to get one, when I did get one, no help at all. I had credit on my account and then it wasn't there. Nothing but run around, refusing to put me thru to supervisor or give me help. Back to Walmart or petsmart for my supplies. Everyone keep a eye on your account.

Frequently Asked Questions About Petco

Does the Petco St Augustine location have a vet hospital?

No, Petco St Augustine does not have a full-service vet hospital.

Does Petco St Augustine offer vaccinations?

Yes, Petco St Augustine provides vaccinations.