Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Keeping pets and people safe is our top priority. COVID-19 may affect hospital hours, scheduling and services at some locations. Please know we are doing our best to minimize any inconvenience and thank you for bearing with us — please call ahead so we can ensure your pet’s needs can be met and advise you on next steps. If you’re a Banfield Optimum Wellness Plan® client, you can connect with a veterinarian 24/7 via Vet Chat™ through the Banfield app for general pet care advice and triage support.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.1
184 reviews
5 stars
127
4 stars
17
3 stars
8
2 stars
3
1 star
29
What are people saying?
AI-generated from recent customer reviews
Staff Care
Many customers praised the staff for their kindness, understanding, and genuine care for pets.
Service Issues
Several reviews highlighted poor customer service experiences, including lack of empathy and rude behavior from staff.
Pricing Concerns
Customers frequently mentioned that services are expensive and criticized the aggressive upselling of wellness plans.
Mixed Experiences
Feedback indicated that experiences can vary significantly, with some customers having excellent care while others reported dissatisfaction.
Communication Problems
Multiple reviews noted issues with appointment scheduling and communication, leading to frustration among pet owners.
- APAndrew Penn1 day ago5.0I want to take the time to thank the staff that were present yesterday 11/22/25. Sadly I made the decision to euthanize my beloved Junior; one of three dogs I adopted a little over 14 years ago at the SPCA. He's the first one to cross over the Rainbow Bridge. Dr. Navarro and all the staff were so amazing during such a hard moment for me. They got us into a room right away, were compassionate, understanding, and did not rush me; I can't count the number of times they said "Take all the time you need, even if it is hours." Banfield has always been great to my dogs and this really solidified how much the staff at this location care.
- NMNicole Marie6 days ago5.0I started my day speaking with Edras to make an appointment and my goodness, what a lovely, happy person. I talk to a lot of people on the phone and they rarely convey the warmth, care, and frivolity they did. I just wanted to say thanks for enjoying your job and standing out, Edras!
- SSSteve SoldaniNov 14, 20255.01st time with our 12 yr old Aussie Shepherd..nurse was very nice ans thorough..meant Dr. Design and he was receptive and explained alternative approach to our puppy's treatment. Means alot to have these folks looking out for us . Thank you.
- SCShelly CalanganNov 6, 20255.0The staff is awesome and very helpful. My girl loves them too.
- CScarrie sedlockNov 5, 20255.0Very good service.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I drop off my pet to avoid contact?
We’re empowering our hospital teams to do what’s right for themselves, their clients and communities by taking a series of precautions from encouraging drop-offs to increasing cleaning protocols. Please call the clinic for more information.
Is this clinic open?
Hospital hours and services vary at some locations. If your pet requires immediate care, please call ahead so we can ensure your pet’s needs can be met and advise you on next steps. If you’re a Banfield Optimum Wellness Plan® client, you can connect with a veterinarian anytime, day or night, via Vet Chat™ through the Banfield app for general pet care advice and triage support.
What steps are you taking to keep pets and people safe right now?
We’re constantly evaluating the situation, and we’re empowering our hospital teams to do what’s right for themselves, their clients and communities by taking a series of precautions from encouraging drop-offs to increasing cleaning protocols. We’re also encouraging our Optimum Wellness Plan® clients to connect with a veterinarian 24/7 via our telehealth service Vet Chat™ through the Banfield app. Please call ahead to help our teams prepare.
What medical care are you able to provide right now?
COVID-19 may affect veterinary services offered at some locations. If your pet requires medical attention or care, please call your hospital directly, so the team can confirm availability and advise on next steps.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What are the operating hours of Banfield Pet Hospital in St. Petersburg Tyrone Sq?
The hospital is open Monday to Friday from 7:00 AM to 6:00 PM, Saturday from 7:00 AM to 5:00 PM, and Sunday from 10:00 AM to 5:00 PM. It is closed on major holidays.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not offer emergency care. However, they provide urgent care advice during hospital hours and can refer you to emergency hospitals or specialty providers as needed.
Can I schedule an appointment online for my pet at Banfield Pet Hospital?
Yes, you can schedule an appointment online through their website or via the Banfield app.
What preventive care services does Banfield Pet Hospital offer?
They offer vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations as part of their preventive care services.
What is the Banfield Optimum Wellness Plan?
The Optimum Wellness Plan provides annual preventive care, including exams, vaccines, diagnostics, nutrition consultations, and dental care. It is not insurance but offers discounts on treatments and automatically renews annually unless paid in full.
Is it possible to get veterinary care online through Banfield?
Yes, clients with an Optimum Wellness Plan can access 24/7 remote pet care advice and triage support via Vet Chat™ through the Banfield app.
How is Banfield Pet Hospital ensuring safety during COVID-19?
They are taking precautions including encouraging pet drop-offs, increasing cleaning protocols, and promoting telehealth services like Vet Chat™. They advise calling ahead to prepare for your visit.
Which nearby places can I visit after my appointment at Banfield Pet Hospital?
You can visit nearby Tyrone Square shopping center, which includes stores like Aeropostale, Pandora Jewelry, and Finish Line for shopping or dining options like Maki Of Japan and Auntie Anne's for food.
Are there nearby food and beverage options around Banfield Pet Hospital?
Yes, nearby options include Le Macaron Tyrone St Petersburg bakery, Sun Cones ice cream and coffee shop, and several restaurants like Maki Of Japan and Oh Greek.
Can I shop for pet products or other goods near Banfield Pet Hospital?
Yes, nearby you can find shopping centers and stores like Tyrone Square, Windsor clothing, Kay Jewelers, and various shoe stores such as JD Sports and Shoe Palace.