Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Keeping pets and people safe is our top priority. COVID-19 may affect hospital hours, scheduling and services at some locations. Please know we are doing our best to minimize any inconvenience and thank you for bearing with us — please call ahead so we can ensure your pet’s needs can be met and advise you on next steps. If you’re a Banfield Optimum Wellness Plan® client, you can connect with a veterinarian 24/7 via Vet Chat™ through the Banfield app for general pet care advice and triage support.
Details
- Requires appointmentAvailable
Location
Banfield Pet Hospital
7777 Dr Martin Luther King St N, St. Petersburg, FL
33702, United States
Hours
Reviews
4.2
174 reviews
5 stars
127
4 stars
11
3 stars
4
2 stars
4
1 star
28
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff for their compassionate and attentive care towards pets and their owners.
Staff Knowledge
Reviews highlighted the knowledge and professionalism of the veterinarians and support staff, particularly Dr. Waechter and Dr. Ivan.
Customer Service Issues
Several customers reported poor customer service experiences, including long wait times and unhelpful responses when seeking assistance.
Pricing Concerns
Customers expressed concerns about high prices and unexpected charges, with some feeling that the services did not justify the costs.
Mixed Experiences
While many reviews were positive, there were also significant complaints about specific incidents and overall service quality.
- TTTrudee Truth2 days ago1.0Vindictive. They actually put on your file that they won’t take future appointments because you call corporate on them for being seriously understaffed for years. It’s like the office staff or vet staff doesn’t work well with others. Or both. I’d advise pet parents to look elsewhere for their little loves because this might be an office who will be soon packing up for refusing clients and probably not hitting their volume goals.
- JCJanice Chestnut5 days ago5.0Dr Waechter and VA Kris and other staff is excellent! I love how they care for my fur baby Scrappy.
- MMMerveDec 29, 20251.0Based on my own unpleasant experiences and the numerous complaints I’ve read online after that, I highly not recommend especially this branch for any purpose. It seems my issues are part of a much larger pattern and they don’t even intend to fix anything.
- NKN.R. KnoppDec 27, 20255.0Dr. Ivan and her staff are very knowledgeable and caring. My family and I have had Dr. Ivan as our primary Vet for years. I highly recommend her!
- SFstephen fedakNov 14, 20252.0Overall, Roger enjoyed his visit like he always did Dr. Ivan and Kim are fantastic.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I drop off my pet to avoid contact?
We’re empowering our hospital teams to do what’s right for themselves, their clients and communities by taking a series of precautions from encouraging drop-offs to increasing cleaning protocols. Please call the clinic for more information.
Is this clinic open?
Hospital hours and services vary at some locations. If your pet requires immediate care, please call ahead so we can ensure your pet’s needs can be met and advise you on next steps. If you’re a Banfield Optimum Wellness Plan® client, you can connect with a veterinarian anytime, day or night, via Vet Chat™ through the Banfield app for general pet care advice and triage support.
What steps are you taking to keep pets and people safe right now?
We’re constantly evaluating the situation, and we’re empowering our hospital teams to do what’s right for themselves, their clients and communities by taking a series of precautions from encouraging drop-offs to increasing cleaning protocols. We’re also encouraging our Optimum Wellness Plan® clients to connect with a veterinarian 24/7 via our telehealth service Vet Chat™ through the Banfield app. Please call ahead to help our teams prepare.
What medical care are you able to provide right now?
COVID-19 may affect veterinary services offered at some locations. If your pet requires medical attention or care, please call your hospital directly, so the team can confirm availability and advise on next steps.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What are the regular operating hours of Banfield Pet Hospital in St. Petersburg NE?
Banfield Pet Hospital is open Monday through Friday from 8:00 AM to 6:00 PM, and on Saturday from 8:00 AM to 5:00 PM. The hospital is closed on Sundays and certain holidays.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield Pet Hospital does not provide emergency care services. During hospital hours, you can call them for urgent care advice or referrals. For emergencies outside of hospital hours, please contact your local emergency hospital.
Can I schedule an appointment online for my pet at Banfield Pet Hospital?
Yes, you can schedule an appointment online through their website or by using the Banfield app available on iOS and Android devices.
What preventive pet health care services are provided by Banfield Pet Hospital?
They offer various preventive care treatments including vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations.
What is the Banfield Optimum Wellness Plan and how does it work?
The Optimum Wellness Plan provides annual preventive care such as exams, vaccines, early screening diagnostics, and dental care. It is not insurance, but offers discounts on treatments and automatically renews each year unless paid in full at enrollment.
How can I access veterinary care online through Banfield?
Clients with an Optimum Wellness Plan can connect with a veterinarian 24/7 via Vet Chat™ on the Banfield app to get general pet care advice and triage support remotely.
Is Banfield Pet Hospital located near any pet stores or other pet services?
Yes, Banfield Pet Hospital is near PetSmart and PETSMART NE St Petersburg/Gateway, both pet stores that offer pet services, making it convenient to complete pet-related shopping before or after your visit.
Are there any nearby shopping centers or stores around Banfield Pet Hospital?
Yes, Gateway Mall is a nearby shopping center, with stores like Five Below, Tuesday Morning, Shoe Carnival, and HomeGoods, providing options to shop or dine around your pet hospital visit.
What nearby services could I use in conjunction with a visit to Banfield Pet Hospital?
Nearby services include the US Post Office at Gateway for mailing needs, Office Depot for office or medical supplies, and financial services like Total Financial Health Group, offering convenience close to the hospital.
What safety measures is Banfield Pet Hospital taking in response to COVID-19?
They encourage drop-offs, increase cleaning protocols, and offer virtual veterinarian consultations via Vet Chat™ through the Banfield app, all to keep pets, people, and staff safe.