Brand Certified
Banfield Pet Hospital
4.2(180 reviews)
Certified by Banfield Pet Hospital • Mar 01, 2026
Business Details
7777 Dr Martin Luther King St N, St. Petersburg, FL
33702, United States
Certified by Banfield Pet Hospital • Mar 01, 2026
(727) 578-3811
Certified by Banfield Pet Hospital • Mar 01, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Mar 01, 2026
About
Certified by Banfield Pet Hospital • Mar 01, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Keeping pets and people safe is our top priority. COVID-19 may affect hospital hours, scheduling and services at some locations. Please know we are doing our best to minimize any inconvenience and thank you for bearing with us — please call ahead so we can ensure your pet’s needs can be met and advise you on next steps. If you’re a Banfield Optimum Wellness Plan® client, you can connect with a veterinarian 24/7 via Vet Chat™ through the Banfield app for general pet care advice and triage support.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • Mar 01, 2026
Banfield Pet Hospital
7777 Dr Martin Luther King St N, St. Petersburg, FL
33702, United States
Hours
Certified by Banfield Pet Hospital • Mar 01, 2026
Reviews
4.2
180 reviews
5 stars
131
4 stars
11
3 stars
5
2 stars
4
1 star
29
What are people saying?
AI-generated from recent customer reviews
Veterinary Care
Many customers praised the veterinary staff, particularly Dr. Waechter and Dr. Ivan, for their compassionate and knowledgeable care.
Customer Service
There were numerous complaints about poor customer service, including rude staff and difficulties in scheduling appointments.
Staffing Issues
Several reviews mentioned that the clinic is often understaffed, leading to long wait times and difficulty in getting timely appointments.
Mixed Experiences
While many customers had positive experiences, others reported serious concerns about misdiagnoses and inadequate care.
Pricing Concerns
Customers expressed dissatisfaction with high prices and unexpected charges, despite some acknowledging the value of the wellness plans.
- AAAnonymous AnonymousFeb 24, 20261.0I brought my dog in for difficulty pooping. After just 5-10 minutes with the vet and nurse and a failed rectal exam, I was told to put my dog down. I asked repeatedly if there was anything we could do, and they said no ….that his quality of life wouldn’t improve. Let me be clear: he is otherwise healthy, has no chronic pain, eats normally, takes walks, and has no trouble with daily activities. He was prescribed Gabapentin, a five-day course of antibiotics, and euthanasia. (By Banfield) I was even told he was behind on vaccines, which wasn’t true….all his vaccines were up to date through Banfield, but they didn’t even provide correct documentation until I insisted. After this, I took him to EPIC in Saint Petersburg. They did a complete rectal exam and ultrasound, and it turned out he only needed antibiotics and a hypoallergenic diet. My dog is now fine. He’s pooping normally, no pain, no constipation, shedding less, and even his eyes are clearer. I’m not writing this to bash anyone, but to warn pet owners to seek a second opinion. I was in severe distress waiting to see a specialist, and it was the longest week of my life, but I’m so glad I trusted my gut. Chains like Banfield may be okay for basic care, but idk they couldn’t even keep his vaccines in order when they were in fact on time and all done in their care just not updated correctly. I understand that healthcare can be underfunded and understaffed, but I beg of you; if you don’t have a definite answer, just advise a pet owner to seek a second opinion. Please do better.
- MWMichele WoodsFeb 21, 20265.0Love love Dr. Waechter and her team. Highly recommend.
- ZIZlatka IbrisevicJan 30, 20265.0I'm with them 12 years, best of the best ol vet ivan, other's also they are the best i recommend this place because I am a mom of 4
- CJCrystal JamasonJan 15, 20265.0Dr Ivan and the VA’s have been so wonderful for us over the last 8+ years helping us navigate thru everything as a pet owner. We are so grateful to have her as our animal angel doctor!
- TTTrudee TruthJan 11, 20261.0Vindictive. They actually put on your file that they won’t take future appointments because you call corporate on them for being seriously understaffed for years. It’s like the office staff or vet staff doesn’t work well with others. Or both. I’d advise pet parents to look elsewhere for their little loves because this might be an office who will be soon packing up for refusing clients and probably not hitting their volume goals.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I drop off my pet to avoid contact?
We’re empowering our hospital teams to do what’s right for themselves, their clients and communities by taking a series of precautions from encouraging drop-offs to increasing cleaning protocols. Please call the clinic for more information.
Is this clinic open?
Hospital hours and services vary at some locations. If your pet requires immediate care, please call ahead so we can ensure your pet’s needs can be met and advise you on next steps. If you’re a Banfield Optimum Wellness Plan® client, you can connect with a veterinarian anytime, day or night, via Vet Chat™ through the Banfield app for general pet care advice and triage support.
What steps are you taking to keep pets and people safe right now?
We’re constantly evaluating the situation, and we’re empowering our hospital teams to do what’s right for themselves, their clients and communities by taking a series of precautions from encouraging drop-offs to increasing cleaning protocols. We’re also encouraging our Optimum Wellness Plan® clients to connect with a veterinarian 24/7 via our telehealth service Vet Chat™ through the Banfield app. Please call ahead to help our teams prepare.
What medical care are you able to provide right now?
COVID-19 may affect veterinary services offered at some locations. If your pet requires medical attention or care, please call your hospital directly, so the team can confirm availability and advise on next steps.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What are the regular operating hours of Banfield Pet Hospital in St. Petersburg NE?
Banfield Pet Hospital is open Monday through Friday from 8:00 AM to 6:00 PM, and on Saturday from 8:00 AM to 5:00 PM. The hospital is closed on Sundays and certain holidays.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield Pet Hospital does not provide emergency care services. During hospital hours, you can call them for urgent care advice or referrals. For emergencies outside of hospital hours, please contact your local emergency hospital.
Can I schedule an appointment online for my pet at Banfield Pet Hospital?
Yes, you can schedule an appointment online through their website or by using the Banfield app available on iOS and Android devices.
What preventive pet health care services are provided by Banfield Pet Hospital?
They offer various preventive care treatments including vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations.
What is the Banfield Optimum Wellness Plan and how does it work?
The Optimum Wellness Plan provides annual preventive care such as exams, vaccines, early screening diagnostics, and dental care. It is not insurance, but offers discounts on treatments and automatically renews each year unless paid in full at enrollment.
How can I access veterinary care online through Banfield?
Clients with an Optimum Wellness Plan can connect with a veterinarian 24/7 via Vet Chat™ on the Banfield app to get general pet care advice and triage support remotely.
Is Banfield Pet Hospital located near any pet stores or other pet services?
Yes, Banfield Pet Hospital is near PetSmart and PETSMART NE St Petersburg/Gateway, both pet stores that offer pet services, making it convenient to complete pet-related shopping before or after your visit.
Are there any nearby shopping centers or stores around Banfield Pet Hospital?
Yes, Gateway Mall is a nearby shopping center, with stores like Five Below, Tuesday Morning, Shoe Carnival, and HomeGoods, providing options to shop or dine around your pet hospital visit.
What nearby services could I use in conjunction with a visit to Banfield Pet Hospital?
Nearby services include the US Post Office at Gateway for mailing needs, Office Depot for office or medical supplies, and financial services like Total Financial Health Group, offering convenience close to the hospital.
What safety measures is Banfield Pet Hospital taking in response to COVID-19?
They encourage drop-offs, increase cleaning protocols, and offer virtual veterinarian consultations via Vet Chat™ through the Banfield app, all to keep pets, people, and staff safe.
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