Banfield Pet Hospital

4.2
387 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Spring Hill provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable
  • RestroomAvailable
  • Wheelchair accessible restroomAvailable

Location

Banfield Pet Hospital
1533 Commercial Way, Spring Hill, FL
34606, United States

Hours

Reviews

4.2
386 reviews
5 stars
269
4 stars
41
3 stars
17
2 stars
11
1 star
48

What are people saying?

AI-generated from recent customer reviews

Quality of Care

Many customers praised the professionalism and caring nature of the veterinarians and staff, highlighting their dedication to animal health.

Communication Issues

Several reviews mentioned a lack of communication regarding pet care and treatment updates, leading to customer dissatisfaction.

Appointment Availability

Customers expressed frustration with the difficulty in scheduling appointments, often citing long wait times and overbooking.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, including mishandling of pets and dissatisfaction with treatment outcomes.

Wellness Plans

The wellness plans offered were noted as beneficial for managing pet care costs, although some customers felt pressured to enroll.
  • MD
    Miguel Diaz
    Jan 5, 2026
    5.0
    I came here today with an emergency. Hallie and the staff were absolutely helpful and provided all the alternatives needed for our situation. Thanks Hallie!
  • TT
    Tiffany Tessier
    Dec 23, 2025
    5.0
    My little dachshund got a comprehensive exam. We were very happy with the services.
  • PV
    Paola Hernandez Vasquez
    Dec 10, 2025
    5.0
    Excellent experience with my dog; I feel very comfortable bringing my dog ​​to this place. They demonstrate excellent professionalism and treat animals with care.
  • NN
    nemethki4
    Nov 22, 2025
    1.0
    Took my dog here for an exam because he had a swollen leg and they didn’t even know what was wrong with him or what was causing it. All they could do was prescribe pain and anti-inflammatory medicine. If your pet needs emergency treatment do not bring them here.
  • BB
    Brittany Bloom
    Nov 11, 2025
    5.0
    11 yrs ago I went to banfield bc my dog was retaining fluid and we couldnt figure out why it was happening or what it was. But thanks to Dr. Kraven (craven) we were able to get a diagnosis and i was able to have 11 more wonderful years with my fur baby. If it werent for her dedication to helping him I would not have been able to love him as long as i did.

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.