Banfield Pet Hospital® - Spring Hill provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Many customers praised the professionalism and caring nature of the veterinarians and staff, highlighting their dedication to animal health.
Communication Issues
Several reviews mentioned a lack of communication regarding pet care and treatment updates, leading to customer dissatisfaction.
Appointment Availability
Customers expressed frustration with the difficulty in scheduling appointments, often citing long wait times and overbooking.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, including mishandling of pets and dissatisfaction with treatment outcomes.
Wellness Plans
The wellness plans offered were noted as beneficial for managing pet care costs, although some customers felt pressured to enroll.
MD
Miguel Diaz
Jan 5, 2026
5.0
I came here today with an emergency. Hallie and the staff were absolutely helpful and provided all the alternatives needed for our situation. Thanks Hallie!
TT
Tiffany Tessier
Dec 23, 2025
5.0
My little dachshund got a comprehensive exam. We were very happy with the services.
PV
Paola Hernandez Vasquez
Dec 10, 2025
5.0
Excellent experience with my dog; I feel very comfortable bringing my dog to this place. They demonstrate excellent professionalism and treat animals with care.
NN
nemethki4
Nov 22, 2025
1.0
Took my dog here for an exam because he had a swollen leg and they didn’t even know what was wrong with him or what was causing it. All they could do was prescribe pain and anti-inflammatory medicine. If your pet needs emergency treatment do not bring them here.
BB
Brittany Bloom
Nov 11, 2025
5.0
11 yrs ago I went to banfield bc my dog was retaining fluid and we couldnt figure out why it was happening or what it was. But thanks to Dr. Kraven (craven) we were able to get a diagnosis and i was able to have 11 more wonderful years with my fur baby. If it werent for her dedication to helping him I would not have been able to love him as long as i did.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of pet health care services does Banfield Pet Hospital provide?
Banfield Pet Hospital offers a full range of preventive care services including vaccinations, dental care, parasite control, nutritional and behavioral counseling, comprehensive examinations, microchipping, spay/neuter, DNA testing, and end of life care.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care services. However, during hospital hours, you can call them for urgent care advice and referrals. For emergency care outside hospital hours, please contact your local emergency hospital.
How can I schedule an appointment at Banfield Pet Hospital in Spring Hill?
You can schedule an appointment by visiting their website or using the Banfield mobile app available on iOS and Android. There is also a quick scheduling link provided on their profile.
What are the operating hours of Banfield Pet Hospital in Spring Hill?
Banfield Pet Hospital is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 10:00 AM to 5:00 PM. It is closed on certain holidays such as Thanksgiving, Christmas, and New Year's Day.
Does Banfield offer online veterinary care or virtual visits?
Yes, clients with Optimum Wellness Plans can access remote general pet care advice and triage through Vet Chat™ available 24/7 on the Banfield app. Optimum Wellness Plan Virtual Visits are also available for scheduled appointments.
Where is Banfield Pet Hospital in Spring Hill located?
Banfield Pet Hospital is located at 1533 Commercial Way, Spring Hill, FL 34606, USA.
Are appointments required at Banfield Pet Hospital?
Yes, appointments are required to visit Banfield Pet Hospital to ensure timely and quality care for your pet.
What nearby places can I visit before or after my appointment at Banfield Pet Hospital?
Nearby, you can visit Mattress One for home furnishings, Great Clips or SMARTSTYLE for hair and beauty services, sweetFrog Premium Frozen Yogurt for a treat, or Walmart Spring Hill for shopping needs.
Are there any nearby medical or health facilities close to Banfield Pet Hospital?
Yes, near Banfield Pet Hospital you will find Aspen Dental - Spring Hill and Motto Clear Aligners for dental services, as well as PT Solutions of Hernando Beach for physical therapy and health services.
What nearby retail and entertainment options are available around Banfield Pet Hospital in Spring Hill?
Nearby retail includes Payless ShoeSource and GameStop, which also offers video game rentals and entertainment. The Spring Hill Shoppes also has a GameStop location for gaming and hobbies.