Petco

4.3
1277 reviews

About

Pet StorePet supply store
Visit your Sebring Pet Store located at 1704 Us 27 North for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1704 US 27 N, Sebring, FL
33870-1921, United States

Hours

Reviews

4.3
1,262 reviews
5 stars
786
4 stars
247
3 stars
125
2 stars
39
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude or unhelpful interactions.

Grooming Issues

Several customers expressed dissatisfaction with grooming services, citing poor experiences and lack of proper care for their pets.

Product Availability

Customers frequently noted issues with product availability, particularly for specific pet food brands and grooming supplies.

Store Cleanliness

The store is generally reported as clean and well-organized, contributing positively to the shopping experience.

Pricing Concerns

Many customers found prices to be high compared to competitors, leading to frustration over perceived value.
  • RG
    Racheal Green
    2 days ago
    4.0
    Clean and the cashier he was nice the lady acted like she had a issue when asked to do something or for something wish I would have gotten her name
  • CM
    Carlos Mariscal
    Nov 3, 2025
    5.0
    Found what we were looking for.
  • ZI
    zoraida irizarry
    Oct 26, 2025
    5.0
    Great experience and awesome customer service
  • SM
    Sally Moore
    Oct 13, 2025
    1.0
    On Thursday I booked a grooming appointment for my french bulldog for Monday morning. I received several confirmation emails and texts reminding me of the appointment. I was told to give them a 24 hour notice if I needed to cancel. Upon arriving at the store parking lot, I received a phone call canceling my appointment! Because my dog had surgery on his back in July, I was told I needed to get my vet to approve the visit, even though petco had already groomed him in September. She also said he was over her weight limit to lift and she couldn't help him up and down. 1. Petco assigned the groomer. 2. I gave Petco my dogs weight and that he could not jump up and down off the tables when I booked the appointment on Thursday! 3. He had already been groomed by Petco since his back surgery with no issues or vet approval. 4. They had 3 1/2 days to question or cancel my appointment BEFORE I got there. 5. They require a 24 hour notice for me to cancel, but called me 10 minutes before the appointment to cancel. I will never buy anything or set foot in this store again and I have spent a good amount of money there. Terrible way to treat a customer!
  • ML
    Marie Labbe
    Oct 12, 2025
    2.0
    I placed a pick up order and a delivery subscription so I got a discount on my dog food. Which was a large 10lb bag. My dogs didn’t like the food which they have had it before but I accidentally bought the grain free and they refused to eat it. So I only used about 2 cups out of the bag. So I decided to return it and replace it with the whole grain bag. They didn’t have the beef in the 10lb bag just the 5 lb bag so I brought it to the register and he said it was an even exchange I said no I paid for the large bag and got a discount because of the delivery. He said it was an even exchange again and said have a great day. Sorry we don’t have the larger bags? I’m sorry but I think it should have been discounted as well not an even exchange.

Frequently Asked Questions About Petco

Does the Petco Sebring location have a vet hospital?

Yes, Petco Sebring has a full-service vet hospital.

Does Petco Sebring offer vaccinations?

Yes, Petco Sebring provides vaccinations.