Petco

4.3
475 reviews

About

Pet StorePet supply storePetco
Visit your Sarasota Pet Store located at 3800 S Tamiami Trail for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
3800 S Tamiami Trl, Sarasota, FL
34239, United States

Hours

Reviews

4.3
469 reviews
5 stars
315
4 stars
66
3 stars
33
2 stars
8
1 star
47

What are people saying?

AI-generated from recent customer reviews

Staff Performance

While many customers praised the friendliness and helpfulness of the staff, there were significant complaints about untrained employees and poor customer service in grooming and fish departments.

Grooming Issues

Numerous reviews highlighted serious problems with the grooming service, including delays, lack of communication, and unprofessional handling of pets.

Animal Care Concerns

Several customers expressed distress over the conditions of animals in the store, particularly fish, indicating a need for better animal care standards.

Product Availability

Customers appreciated the variety of pet supplies available, but there were complaints about stock discrepancies and issues with ordering prescription items.
  • DD
    Deb
    2 days ago
    5.0
    Great friendly staff!! Love this store at this location!!
  • MM
    maceisler
    Dec 22, 2025
    5.0
    “Sam” and “Jojo” were awesome! Very friendly, knowledgeable, and professional.
  • MP
    Melissa Phillips
    Nov 25, 2025
    4.0
    I was looking for a fish tank parts. Prices were very much the same as compared to Amazon. Just need to make my choice.
  • ZZ
    Z
    Nov 17, 2025
    1.0
    ⭐ 1/5 — Worst Experience I’ve Ever Had at a Petco My visit to this Petco was an absolute disaster. The employees look like untrained kids, and the whole store reflects their lack of care. The fish tanks were dirty, cloudy, and poorly maintained, with fish that clearly weren’t being taken care of. The worst part was when I went to buy a fish. The employee grabbed a plastic bag and started filling it using a cup, spilling more water on the floor than what actually went into the bag. It was unbelievable to watch. Then, after finally getting the fish inside, he dropped it, and the fish died because of his carelessness. Completely unacceptable. This location desperately needs proper training, supervision, and basic standards of animal care. I will not be coming back, and I don’t recommend this place to anyone who actually cares about the animals they’re buying.
  • AC
    angela cortez
    Nov 16, 2025
    1.0
    ⭐ 1-Star Review I am extremely disappointed with my experience at this Petco. One of the employees gave me completely incorrect information about a fish I purchased. She assured me the fish was non-aggressive, so I added it to my established tank where all of my fish were perfectly healthy. Soon after, I ended up losing three fish because the one she sold me was actually aggressive. As soon as I got home and looked it up online, every source confirmed it was not compatible with peaceful fish. This is information any trained employee should know before recommending or selling a fish on my behalf. On top of that, the way she handled the fish was very unprofessional. Instead of using a net, she tried to scoop the fish with the plastic container Petco uses to transfer fish from the net and after the bag. She kept trying over and over, stressing the fish even more than when they use a net and nearly injuring them in the process. This whole experience cost me money, time, and the lives of three healthy fish. I trusted the staff to provide accurate information and handle these animals properly, but this visit proved the opposite. I would never recommend buying fish from here at all or even worse any kind of animal.

Frequently Asked Questions About Petco

Does the Petco Sarasota location have a vet hospital?

No, Petco Sarasota does not have a full-service vet hospital.

Does Petco Sarasota offer vaccinations?

Yes, Petco Sarasota provides vaccinations.