Banfield Pet Hospital

4.2
205 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Located in University Park, Sarasota, FL, and near Bradenton, Banfield Pet Hospital® is a local veterinary option. We provide quality and attentive health and wellness care for dogs and cats. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.

Details

  • Requires appointmentAvailable
  • RestroomAvailable
  • Wheelchair accessible restroomAvailable

Location

Banfield Pet Hospital
5288 University Pkwy, Sarasota, FL
34243, United States

Hours

Reviews

4.2
205 reviews
5 stars
144
4 stars
18
3 stars
7
2 stars
3
1 star
33

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Many customers praised the staff for their kindness, compassion, and thoroughness in caring for their pets, especially during difficult times.

Staff Professionalism

While some reviews highlighted excellent staff interactions, others noted issues with rudeness and lack of professionalism from certain employees.

Appointment Issues

Numerous customers expressed frustration with long wait times for appointments and the drop-off policy, which made them uncomfortable.

Pricing Concerns

Several reviews mentioned dissatisfaction with pricing, particularly regarding the cost of medications and the perceived value of wellness plans.

Mixed Experiences

Overall, experiences varied widely, with some customers having positive interactions while others reported significant issues with care and communication.
  • CL
    Cathy Lewis
    4 days ago
    5.0
    They have taken wonderful care of my cats everybody at Banfield is extremely sweet knowledgeable very loving and caring extremely honest and they do a fantastic job I recommend Banfield to everyone
  • AI
    Ambrozia Itellari
    Sep 13, 2025
    5.0
    I recently brought in my kitten for his wellness check-up after finding him as a stray, and I couldn’t be more thankful for the experience. From the moment we arrived, the entire team was so kind, welcoming, and genuinely caring. They made both me and my kitty, Toulouse feel safe, comfortable, and valued, which meant the world to me as I start this journey of giving him a loving home! The vet tech who helped us (I wish I could remember her name!) was absolutely amazing, so patient and sweet as I asked her so many questions. She never rushed me, and it really showed how much she cared. Dr. Olsen was amazing, so gentle, thorough, and attentive to Toulouse’s needs, and made sure I didn't leave the room until all of my concerns for him were addressed!!!! She took the time to explain everything clearly and treated him with great care. Banfield went above and beyond, and I’m so grateful for the compassionate and professional care they provided. I left feeling reassured and confident that my kitty is in great hands here. Highly recommend!!!
  • DS
    Dekesha Seay
    Sep 10, 2025
    5.0
    Love Banfield. Have used them since my Boxer was about 4 months old. They always handle him with care, provide all recommendations during his visits, and have eased my anxiety with finding an appropriate vet. Wouldn't take my dog anywhere else to be treated.
  • HP
    HENRY PUGH
    Sep 7, 2025
    5.0
    All of our dogs have visited Banfield since puppies except for pup but he’s a great member of the family and of course he’s a rough Tumblr and occasionally need some help😊
  • RR
    Ryan Ronco
    Sep 6, 2025
    1.0
    After explaining to the vet, in my opinion, why my dog has lived as long as he has (14.5 years), without veterinary drugs since the age of 4 years besides a rabies shot......she says, "well, it's not like I do this everyday", in a snotty, smartass sort of way. She wanted to put my dog on heart medication because he has a heart murmur which we knew about. Apparently she wasn't listening to my opinion when I was explaining why my dog has lived so long. She didn't seem happy that I didn't take her suggestion on pumping my dog with heart medication. THE DOG IS 14.5 yrs OLD WITHOUT DRUGS. Lastly, we brought a stool sample in which they had requested. Almost 2 weeks later after the appointment I haven't heard anything. Probably didn't like my review that came from Bainfield. Needless to say we will never be back.

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I drop off my pet to avoid contact?

We’re empowering our hospital teams to do what’s right for themselves, their clients and communities by taking a series of precautions from encouraging drop-offs to increasing cleaning protocols. Please call the clinic for more information.