Vetco Total Care Animal Hospital

Reviews

• RA

  Renea Austin

  2 days ago
  5.0
  Sooooo happy you have Dr.Shine as our permanent Vet!!! She and all the employees are great. Please don't change then!!!
• NU

  Naruto Uzumaki

  Dec 16, 2025
  1.0
  The main doctor is disgustingly rude. The one with the bald head. HES RUDE. I brought my cat in and the main doctor started yelling at me saying I need to get a rabies shot for my cat as I’m sitting in the lobby. I wasn’t even in the exam room. It was embarrassing. My cat is an inside cat, I understand the rabies shot is important for the vets and for their safety but the way he spoke to me was as if he wasn’t even talking to another human being. I get into the exam room and the lack of care that came from the main doctor was horrible. The nurse was so nice and I honestly felt bad for him because the main doctor just seems like such a pain to work with. I am in the exam room now and the main doctor keeps going on and on about the rabies. He literally said “if your cat jumps on my head and bites me, I wouldn’t know I have rabies until 2-3 weeks pass by and by that time it would be too late.” I thought, is this man crazy? How many cats jumped on his head, bit him, got rabies. Who does he think he’s talking to? It was utterly and purely disrespectful. Bring your pet somewhere else. Bring your money somewhere else. Mind you, my cat still isn’t healed from the antibiotics they gave me. Worst experience ever. Will not return and I will warn everyone not to come here. If I could give zero stars, I would.
• MW

  Mary Catherine Williams

  Dec 8, 2025
  4.0
  Everyone was cordial and welcoming. The doctor was knowledgeable and accommodating. She suggested five items I couldn't address due to lack of funds so what she did do made a huge difference in LoLa's health as she stopped scratching and takes her medicine. There were no refills on the one she ordered as a maintenance med so I'll have to call for refills.,The only issue I had was she wrote that my doggie was "unkept" and ", aggressive" but she was feeling so bad that she came across negatively. Don't you get grouchy when you're not feeling well?? All in all it was a positive visit and we'll have to address the other five tests one at a time as the pocketbook allows
• JW

  Jennifer Wascom

  Nov 10, 2025
  5.0
  Kirstynn and Dr. Martin were great at explaining things. They were also fast and professional. Will definitely come back. Kirstynn was great w my pet and did not hesitate to answer any questions. She was great w my kitten as well.
• JT

  Jennifer Thomas

  Oct 25, 2025
  2.0
  I've had positive experiences in the past at this location, which is why I'm giving a 2 star review. However, after the visit today, I will not bring my cats back to this location. My cats had their immunizations done at this location last October and I brought all my cats medical records from my last vet who is now retired. I opted for the 3 year rabies vaccine in 2024. One of my cats is there often as he's had a lot of medical issues. I even got vital care rewards. I brought my cats today to get an updated prescription for the Science Diet food they are on. I was told they were due for rabies. I pushed back because they had the three year rabies last year. They said their records (they got the shot at this location last year) showed only one year. I didn't bring my paperwork with me, but they acted like they only had vaccine records on my cats, nothing else. The entire visit, both the technician and the vet kept telling me how important rabies vaccine is, how it is required by law, how my cats will be killed and their brain sent in for testing if they bite anyone, on and on. They talked about my cats like I hadn't spent thousands of dollars on them in veterinary costs at their clinic, like I was an irresponsible cat owner because I wouldn't give my cats another rabies shot when they had the 3 year shot just last year. I had never seen this vet or technician on any previous visits, but neither of them seemed genuinely interested in my cats or their health, they only seemed to care about guilting me into purchasing products unnecessary for my cats.

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