Vetco Total Care Animal Hospital

Reviews

• SS

  Stuart Searles

  Jan 15, 2026
  1.0
  This was my first time visiting this location. Upon arriving the "receptionist" greeted me and took initial info. Was lead into a exam room.. Then received a text with their treatment plan. Have not seen a vet. How do you put together a treatment plan without an exam . Plan was a very overpriced plan. $422.00 !! You have not even examined my dog !!! Receptionist tried to convince me to have treatment plan. Said my dog could die if I did not get the heartworm treatment.. SCARE tactic. Expressed concern about my pet scratching at her ear. Took dog away to get rabies vaccine. 3 minutes later Dr Shine came in to tell me to the vaccine was given . Asked her about the ear scratching . She said the ear was pink and was scratching because my dog was anxious. Explained that she does it at home when not anxious. Did not seem to care. I consider this "fast food " vet care . Trying to make money without an exam. When checking out was asked what food my pet ate. WHAT Does that matter!?! Will NEVER return and will never recommend. Not welcoming at all. Just get in and get out and we got your money. Shame on you Petco and Vetco.
• RA

  Renea Austin

  Jan 11, 2026
  5.0
  Sooooo happy you have Dr.Shine as our permanent Vet!!! She and all the employees are great. Please don't change then!!!
• NU

  Naruto Uzumaki

  Dec 16, 2025
  1.0
  The main doctor is disgustingly rude. The one with the bald head. HES RUDE. I brought my cat in and the main doctor started yelling at me saying I need to get a rabies shot for my cat as I’m sitting in the lobby. I wasn’t even in the exam room. It was embarrassing. My cat is an inside cat, I understand the rabies shot is important for the vets and for their safety but the way he spoke to me was as if he wasn’t even talking to another human being. I get into the exam room and the lack of care that came from the main doctor was horrible. The nurse was so nice and I honestly felt bad for him because the main doctor just seems like such a pain to work with. I am in the exam room now and the main doctor keeps going on and on about the rabies. He literally said “if your cat jumps on my head and bites me, I wouldn’t know I have rabies until 2-3 weeks pass by and by that time it would be too late.” I thought, is this man crazy? How many cats jumped on his head, bit him, got rabies. Who does he think he’s talking to? It was utterly and purely disrespectful. Bring your pet somewhere else. Bring your money somewhere else. Mind you, my cat still isn’t healed from the antibiotics they gave me. Worst experience ever. Will not return and I will warn everyone not to come here. If I could give zero stars, I would.
• MW

  Mary Catherine Williams

  Dec 8, 2025
  4.0
  Everyone was cordial and welcoming. The doctor was knowledgeable and accommodating. She suggested five items I couldn't address due to lack of funds so what she did do made a huge difference in LoLa's health as she stopped scratching and takes her medicine. There were no refills on the one she ordered as a maintenance med so I'll have to call for refills.,The only issue I had was she wrote that my doggie was "unkept" and ", aggressive" but she was feeling so bad that she came across negatively. Don't you get grouchy when you're not feeling well?? All in all it was a positive visit and we'll have to address the other five tests one at a time as the pocketbook allows
• JW

  Jennifer Wascom

  Nov 10, 2025
  5.0
  Kirstynn and Dr. Martin were great at explaining things. They were also fast and professional. Will definitely come back. Kirstynn was great w my pet and did not hesitate to answer any questions. She was great w my kitten as well.

Frequently Asked Questions About Vetco Total Care Animal Hospital