Petco

4.2
1081 reviews

About

Pet StorePet supply store
Visit your Sanford Pet Store located at 2201 Wp Ball Blvd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
2201 Wp Ball Blvd, Sanford, FL
32771-7213, United States

Hours

Reviews

4.2
1,068 reviews
5 stars
665
4 stars
205
3 stars
74
2 stars
28
1 star
96

What are people saying?

AI-generated from recent customer reviews

Staff Helpfulness

Customers frequently praised the staff for being friendly, knowledgeable, and helpful across various departments.

Grooming Services

While many customers had positive experiences with grooming, there were notable complaints about long wait times, poor handling of pets, and inconsistent service quality.

Cleanliness

The store was generally reported as clean, but some customers noted issues with animal enclosures needing more frequent cleaning.

Customer Service Issues

Several reviews highlighted poor customer service experiences, particularly regarding communication and handling of appointments.

Product Availability

Customers appreciated the variety of products available, though some expressed frustration with stock discrepancies and pricing inconsistencies.
  • EM
    Erica M
    Nov 16, 2025
    5.0
    I went to their Vetco and the doctor showed so much compassion twds my dog and his condition and prescribed him what was needed. I see him getting better. Thank you!! I forgot to get the doctors name.
  • GL
    Ginny Lund-goerdt
    Nov 11, 2025
    5.0
    I love this Petco and the employees there. They are always so friendly, helpful, and Will do everything in their power To solve your problem or concern. If it wasn’t for the managers and the employees at this, Petco, I would not be shopping at Petco. Every time I have called corporate it has been a nightmare.. I called, sent pictures and receipts in order to prove that what I was saying was true and Corporate still did not help me.
  • DB
    D B
    Nov 7, 2025
    1.0
    1 estrella por lo mal educada que es la chica de la clínica veterinaria, se llama kai es una persona muy irrespetuosa espero que el manager lea esto. El Dr que me atendió terrible mal educado no sabe atender al público. La única persona agradable fue la chica hispana que nos atendió espero que tomen acciones con la empleada para que no vuelva a tratar mal ni a los pacientes ni a los coworkers
  • CC
    Cristal
    Nov 3, 2025
    1.0
    Dont take your dog to be groomed here. My dog isnt scared of the groomers but something happened the last time with bonnie or amanda that everytime he walks in he is shaking uncontrollably and very afraid. He doesnt have this issue anywhere else. Beware of what they may be doing to your pets!
  • MC
    melissa custer
    Oct 30, 2025
    5.0
    Friendly atmosphere, Friendly service, they have everything you need plus more! Jake loves going to his groomer Emilee B. Because she loves pets and treats them like her own! She is an expertise in grooming.

Frequently Asked Questions About Petco

Does the Petco Sanford location have a vet hospital?

Yes, Petco Sanford has a full-service vet hospital.

Does Petco Sanford offer vaccinations?

Yes, Petco Sanford provides vaccinations.