Petco

4.2
1567 reviews

About

Pet StorePet supply storePetco
Visit your Port St Lucie Pet Store located at 1753 Nw Saint Lucie West Blvd for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
1753 NW Saint Lucie W Blvd, Port St Lucie, FL
34986-2501, United States

Hours

Reviews

4.2
1,548 reviews
5 stars
956
4 stars
289
3 stars
135
2 stars
45
1 star
123

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, with specific mentions of individual employees who provided exceptional service.

Grooming Issues

Several reviews highlighted significant problems with grooming services, including mishandling of pets and unsatisfactory results.

Store Conditions

Feedback indicated a mix of cleanliness and product availability, with some customers noting the store was well-kept while others reported issues with stock and cleanliness.

Management Concerns

There were multiple complaints regarding management behavior and professionalism, with some customers feeling disrespected or poorly treated.

Product Quality

Customers expressed dissatisfaction with the health and quality of live animals and products, particularly in the grooming and fish sections.
  • DS
    Donna Smith
    Jan 4, 2026
    3.0
    Didn't have what was advertised so I got my friend cats some treats. Ordered what I came for online and it said 1 left but still said it wasn't available.
  • KH
    kay hubbell
    Dec 29, 2025
    5.0
    I was very pleased that the manager went over and above to make sure my coupon got accepted when the system said it had already been used when it had not been used it had just been scanned.....that is being customer focused!!!! Thank you so much!
  • LL
    LA Rago (LA)
    Dec 25, 2025
    5.0
    Huge shoutout to Jacque and Connor at Petco! Jacque gave my Shih Tzu, Elle, the best cut ever—even though she can be pretty feisty during grooms 😂 Connor also did an amazing job on my doodle, Bella, who was a bit matted. He handled everything with so much care, and Bella’s cut turned out great. Both groomers were patient, professional, and clearly love what they do. I’ve brought my dogs here before and will definitely keep coming back. Highly recommend!
  • AV
    Annamarie Voglio
    Dec 23, 2025
    5.0
    I always find the staff helpful and friendly, the store clean, and a good selection of food options for my pets.
  • CM
    Christopher M.
    Dec 13, 2025
    1.0
    This Petco location was a very disappointing experience. The staff demonstrated poor professionalism and a lack of courtesy. I was given inaccurate information about my animal’s history, and there was no clear communication regarding any issues or concerns. Transparency and honesty are critical when dealing with pets, and this location failed in both areas. I wish I can give this location 0 stars.

Frequently Asked Questions About Petco

Does the Petco Port St Lucie location have a vet hospital?

No, Petco Port St Lucie does not have a full-service vet hospital.

Does Petco Port St Lucie offer vaccinations?

Yes, Petco Port St Lucie provides vaccinations.