Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Port St. Lucie Gatlin provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
3.9
332 reviews
5 stars
213
4 stars
27
3 stars
10
2 stars
14
1 star
68
What are people saying?
AI-generated from recent customer reviews
Staff Care
Many customers praised the staff for their kindness, patience, and genuine care for pets.
Service Quality
While some experiences were positive, there were numerous complaints about long wait times, rushed appointments, and perceived lack of thoroughness in care.
Communication Issues
Several reviews highlighted poor communication regarding treatment plans, billing, and follow-up care, leading to customer dissatisfaction.
Concerns Over Costs
Multiple customers expressed frustration over high costs and feeling pressured into wellness plans or additional services.
Mixed Experiences
Overall, feedback was mixed, with some customers expressing loyalty and satisfaction, while others reported significant dissatisfaction and vowed to seek care elsewhere.
- SMStephen MullerDec 31, 20255.0Very professional staff
- ACaries ceroneDec 25, 20255.0everyone is always super sweet towards me and my kitty :D
- MBMark BoalsDec 24, 20255.0Love this place. The staff are so nice and the Vet was so knowledgeable about her dog behaviors and suggestions.
- KVKathleen VittoneOct 16, 20255.0Bailey gets the shedding wash. I love that she comes home so free from shedding. The groomer must have some magic for that. She's an English cream retriever. At 2 years old she has so much patience w us at home. Hit a little nervous to get groomed. I wish I could do it more often but we do our best at home. She smelled great and looked so pretty.
- YSYanina von SchnierOct 7, 20255.0I can’t say enough great things about our experience, from the moment we walked in, the team treated her with so much patience and kindness. They took the time to explain everything clearly, answered all my questions, and didn’t rush us at all. Ivy had been dealing with allergies and they quickly diagnosed the problem and we started new ways to treat it. You can tell the whole team genuinely cares about animals. The clinic is clean, well-run, and it never feels like you're just another appointment on the calendar.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services does Banfield Pet Hospital in Port St. Lucie Gatlin offer?
Banfield Pet Hospital offers comprehensive veterinary services including preventive care, vaccinations, dental and surgical care, parasite control, microchipping, DNA testing, nutrition advice, and end-of-life care.
What are the operating hours of Banfield Pet Hospital in Port St. Lucie Gatlin?
The hospital is open Monday through Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 8:00 AM to 3:00 PM. It is closed on major holidays such as Thanksgiving, Christmas, and New Year's Day.
Does Banfield Pet Hospital provide emergency care?
No, Banfield does not provide emergency care. However, during hospital hours, they offer urgent care advice and referrals. For emergencies outside these hours, please contact your local emergency hospital.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online via Banfield's website or the Banfield app, using the provided quick link or scheduling URL. Appointments are required for visits.
What is the Optimum Wellness Plan offered by Banfield?
The Optimum Wellness Plan provides annual preventive care including exams, vaccines, early diagnostics, nutrition and dental consultations. It is a wellness plan, not insurance, with automatic annual renewal unless paid in full at enrollment.
Can I get veterinary care online from Banfield?
Clients with Optimum Wellness Plans can access 24/7 remote general pet care advice and triage support through Vet Chat™ on the Banfield app for veterinary care online.
What nearby places can I visit before or after my appointment at Banfield Pet Hospital?
Nearby you can find Taco Bell for quick dining, Walmart Supercenter and Walmart Grocery Pick-up and Delivery Service for shopping, as well as Jeremiah's Italian Ice for a sweet treat. These locations provide convenient options for food and shopping around your visit.
Are there other veterinary services near Banfield Pet Hospital in Port St. Lucie Gatlin?
Yes, the Animal Health Center of Port St Lucie is nearby and also offers veterinary and pet services if you are exploring options for your pet’s care.
What financial services are available near Banfield Pet Hospital?
Nearby financial services include Bank of America, Bank of America Financial Center, Seacoast Bank, and Chase Mortgage, useful for customers who might need banking or mortgage services during their visit.
Does Banfield Pet Hospital provide accessible facilities?
Yes, Banfield Pet Hospital has wheelchair accessible restrooms and welcomes LGBTQ customers, ensuring an inclusive and accessible environment for all clients.