Petco

4.3
2356 reviews

About

Pet StorePet supply store
Visit your Port Richey Pet Store located at 9638 Us Hwy 19 North for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
9638 US Hwy 19 N, Port Richey, FL
34668, United States

Hours

Reviews

4.3
2,344 reviews
5 stars
1,441
4 stars
476
3 stars
228
2 stars
77
1 star
122

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees going above and beyond to assist.

Grooming Quality

Grooming services received high marks, with several customers highlighting the excellent care and attention their pets received from groomers.

Store Cleanliness

The store was frequently described as clean and well-organized, contributing to a positive shopping experience.

Fish Care Concerns

Several reviews raised concerns about the conditions of fish sold in the store, with reports of sick or improperly cared for fish.

Pricing Issues

Some customers found prices to be higher than competitors, leading to dissatisfaction and lost sales.
  • DU
    D U
    Nov 15, 2025
    5.0
    Ordered online and the dog toy was missing the treat ball. Shane not only helped me look but found a replacement for me. Above and beyond customer service. This isn't the only time I've experienced how he treats customers. I'm a regular, have experienced other times and witnessed with other people. He deserves recognition. Please give this gent a raise!!
  • CM
    Christina Miner
    Nov 12, 2025
    5.0
    I love the variety of fish at this Petco. Very beautifully displayed with lots of unique choices and extremely helpful and knowledgeable employees. Highly recommend.
  • LS
    Lily S
    Nov 2, 2025
    3.0
    I find it funny that petco won't sell feeder fish or mice, but their Betta fish are forced to live in improper conditions. Went in yesterday to get one and there were a few dead ones and others that clearly had swim bladder from not being properly cared for. Your own website says they need running water and a temp of between 72 and 82 degrees. The fish I bought clearly has swim bladder and I'm hoping he'll improve in a better environment. This is really sad that e the company is okay with letting fish suffer but they pretend to care about animals and refuse to sell feeders.
  • AF
    Ariana's future
    Nov 1, 2025
    5.0
    Me and my partner went in to the store looking at how to start a fish tank we had a budget in mind and was directed to an awesome employee named Izzy/Isabella, she was very educated And informed us on a lot of different ways to care for marine life. She was absolutely awesome and had such a great attitude and answered every single question We had she made our experience super exciting and Even gave us our own homework to do so we understand how to care for the pets better. I highly recommend her and will Keep coming back for her help.
  • KL
    Khonsu Lunaris
    Oct 30, 2025
    5.0
    Shane at the Port Richey store is a phenomenal employee. He was helpful, courteous, kind, and cheerful - I hope management understands how vital these qualities are for customer loyalty in smaller cities with little growth. He is the reason I will come back to shop there when I'm on that side of town. Also, the store in general is good - clean, welcoming, open floor plan with good signage... and they have some form of grooming and possibly light vet work? (Unsure, I wasn't there for that side of things.) Any rate, check them out.

Frequently Asked Questions About Petco

Does the Petco Port Richey location have a vet hospital?

No, Petco Port Richey does not have a full-service vet hospital.

Does Petco Port Richey offer vaccinations?

Yes, Petco Port Richey provides vaccinations.