Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Port Charlotte provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.1
315 reviews
5 stars
200
4 stars
36
3 stars
21
2 stars
11
1 star
47
What are people saying?
AI-generated from recent customer reviews
Staff Care
Many customers praised the staff for their kindness and care towards pets, noting that their animals were treated like family.
Service Issues
Numerous reviews highlighted long wait times, difficulties in scheduling appointments, and poor communication regarding services.
Drop-off Policy
Several customers expressed frustration with the mandatory drop-off policy for appointments, preferring to have in-person consultations.
Mixed Experiences
While some customers reported positive experiences, others described unprofessional behavior and dissatisfaction with the quality of care.
Cost Concerns
Multiple reviews mentioned high costs and dissatisfaction with the value of services provided, leading some to seek alternatives.
- DDDenise2 days ago5.0They helped me with my dog. They r very nice to everyone and animals that walks in.
- MMMariposa MariposaNov 6, 20255.0I have been taking my babies here for years and they are always cared for like they are their pets.
- TCTammy CottonOct 29, 20255.0Everyone there was great!!
- CCConstanceOct 23, 20252.0Waited over one hour to be seen for a “drop off”! Three people in line ahead of me. One just wanted to “pay his bill”! Received a call from the Vet Female Doctor pressuring me to go with recommendations for drugs on blood issue and wanted to do urine tests, have me come back because she did not have a tool she needed with her to check animal’s urine. I said I just brought my dog Lucy in for a bacterial infection. I thought “what the heck”! I asked her several questions about what she was doing and asked her about statistics about procedures and she said she did not have time to deal with any statistics! Do you want it done or not she said. Turns out she had the wrong owner for another dog name Lucy!!!! So much for placing name collars around the dog’s neck for ID purposes. You need to get help in the front of the office and better people in the back to service our animals. The folks that assist the doctors are not trained properly either. I saw one assistant at the beginning of the week who received information from the doctor on a wellness check and discovered “the ear infection”. Then when I followed up a couple of days later a different assistant came in just to talk about my long wait and did not even check the chart and why I was there. I informed her to bring her up to date!! This facility is very, very unprofessional. I have had a business for over 50 years, I would not have lasted 3 months with discrepancies like this business. These are people’s pets, a family member.
- JDJen DanforthOct 20, 20251.0My dog was having issues with both of her eyes, they told me they only do drop off appointments, which I wasn't too thrilled about. The medications I received did not work so I called to get a follow-up appointment to talk to the vet about what the next step should be and I was told I could not have a face-to-face appointment unless I dropped my dog off first and then I might have a window opportunity to speak to the vet upon pick up. This was extremely frustrating because I only had questions for the vet which would not require me to leave my dog there for hours alone. I would not recommend this place unless your getting routine services, such as rabies shots etc., and that's if you're okay dropping your pet off and picking them up a few hours later.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the regular business hours of Banfield Pet Hospital in Port Charlotte?
Banfield Pet Hospital is open Monday to Friday from 8:00 AM to 6:00 PM, and on Saturday from 8:00 AM to 5:00 PM. It is closed on Sundays and major holidays.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield Pet Hospital does not provide emergency care. However, they offer urgent care advice during hospital hours and can refer you to emergency hospitals or specialty providers if needed.
Can I schedule a veterinary appointment online for Banfield Pet Hospital?
Yes, you can schedule an appointment online through their website or via the Banfield app available on iOS and Android devices.
What preventive care services does Banfield Pet Hospital provide?
They offer a variety of preventive pet health care services including vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations.
What is included in Banfield's Optimum Wellness Plan?
The Optimum Wellness Plan provides annual preventive care covering head-to-tail exams, vaccines, early screening diagnostics, nutritional consultations, dental care, and more. It automatically renews annually unless paid in full at enrollment.
How can I pay for the Optimum Wellness Plan at Banfield Pet Hospital?
Payments for the wellness plan can be spread over 12 months with automatic withdrawals from a bank account or credit card, or you can choose to pay in full at enrollment.
What types of appointments can I have at Banfield Pet Hospital?
Banfield offers in-room appointments where you stay with your pet, drop-off appointments where you leave your pet and wait for a call, and virtual visits for Optimum Wellness Plan clients to receive care from home.
What nearby pet-related facilities can I visit along with Banfield Pet Hospital?
PetSmart and PetSmart Grooming are nearby, providing pet grooming and retail services, which complements your visit to Banfield Pet Hospital for veterinary care.
Are there nearby places to shop or eat around Banfield Pet Hospital?
Yes, nearby options include Kohl’s department store for clothing and shopping, Sephora for beauty products, Zaxby’s fast food restaurant for a meal, and McAlister’s Deli for sandwiches.
What nearby service and automotive options are available near Banfield Pet Hospital?
Nearby services include BJ’s Tire Center for tire needs, Firestone Complete Auto Care for vehicle repairs, and The Home Depot for home improvement supplies and tool rentals.