Banfield Pet Hospital

4.2
199 reviews
man with a dog

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Searching for general veterinary care for your cat or dog in the Sunshine State? If you live in Plantation, FL, look no further than Banfield Pet Hospital, located in the corner of the Veranda Shoppes. Whether your furry BFF needs microchipping, parasite control or a routine exam, the friendly veterinary team at Banfield in Plantation is here to help. You can find our Plantation veterinary clinic near the intersection of NW 5th Street and North Pine Island Road, giving you convenient access to our store so you can drop off your pet for their appointment while running other errands. Whether you’re a new pet owner or have been around the block a few times, Banfield Pet Hospital wants to give you and your favorite fuzzball a reliable petcare experience.

Details

  • Requires appointmentAvailable
  • RestroomAvailable
  • Wheelchair accessible restroomAvailable

Location

Banfield Pet Hospital
500 N Pine Island, Plantation, FL
33324, United States

Hours

Reviews

4.2
198 reviews
5 stars
146
4 stars
13
3 stars
4
2 stars
3
1 star
32

What are people saying?

AI-generated from recent customer reviews

Quality of Care

Mixed reviews on the quality of care provided, with some customers praising the staff's compassion and expertise, while others reported neglect and rushed procedures.

Customer Service

Customer service experiences vary widely; some customers appreciated the friendly and helpful staff, while others encountered rude behavior and poor communication.

Euthanasia Experience

Several reviews highlighted negative experiences during euthanasia procedures, citing rushed actions and lack of empathy from certain staff members.

Facility Management

Issues with scheduling, long wait times, and lack of follow-up care were frequently mentioned, indicating a need for better management and communication.

Positive Staff Interactions

Despite some negative experiences, many customers expressed satisfaction with specific staff members who provided excellent care and support.
  • RH
    Rachel Hollander
    5 days ago
    1.0
    Rude front desk staff, EXTREMELY rude. Does not care about their patient care what so ever. I think your staff needs proper training all around from your other reviews as well!
  • JT
    Jeffrey Tronsen
    Jan 5, 2026
    5.0
    Great
  • JB
    Javonne Brown
    Dec 22, 2025
    1.0
    STOP🛑Stay away from Dr. D she has made the experience of losing my Dog the worst that I’ve ever experienced. I went in to euthanize my dog of 10 years because she had a tumor that she was eating at and it was getting really big and we felt that it may be time and wanted to see about it. Upon arriving to the vet we were placed in the room. I was under the assumption that she would take my dog in the back and try to take a look at her. Let me know if there was anything that they could possibly do to where I could spend more time with her and as far as pain relief, but Dr D and her assistant came in with the medications and ready to put her down so in doing so I felt that the whole procedure was rushed. They were basically choking my dog to get the catheter in. My dog was crying because Dr D kept trying to put the catheter in and out, trying to find the vein instead of trying to take her time, so her assistant had to do it for her and without warning she begins to administer the medication to my dog which is 75lbs and she administered it so fast that my dog just collapsed in my lap, instead of kind of sinking into my arms like falling asleep my dog just collapsed because she was pushing the medication so fast, just to find out her shift was ending and she wanted to leave. I was told I could have more time with my dog before they came in to do the procedure, but I had about 10 minutes. I just had my Yorkie Euthanized last month NOT by DR D it was a man Dr very respectful and courteous of my situation he asked us to press a button on the wall when I was ready for him to come in. Dr. D she came in with her assistant and kind of told us it was time because she was in a rush to go home. I highly advise anyone who may want to have a decent experience of saying good bye to your fur baby stay away from Dr. D and I hope that it was worth it wherever you had to go. I hope it was worth it Dr D because you left my daughter and my family with a very traumatizing experience. 😡👎
  • KP
    Kathie Potts
    Dec 17, 2025
    5.0
    Bristol and Sonny are awesome. I was very nervous they talked me through it all. I am very thankful to have them taking care of my furbaby
  • AN
    Anamaria Nicolau-Wisdom
    Oct 2, 2025
    5.0
    Amazing customer service, Dr Romero is the absolute BEST!!! I have been with Banfield for over 18 years and I have to say, this is the best location and Best Doctor. Parking is a bit iffy but there is an available lot to the right of the building making it easy to walk over.

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.