Searching for general veterinary care for your cat or dog in the Sunshine State? If you live in Plantation, FL, look no further than Banfield Pet Hospital, located in the corner of the Veranda Shoppes. Whether your furry BFF needs microchipping, parasite control or a routine exam, the friendly veterinary team at Banfield in Plantation is here to help.
You can find our Plantation veterinary clinic near the intersection of NW 5th Street and North Pine Island Road, giving you convenient access to our store so you can drop off your pet for their appointment while running other errands. Whether you’re a new pet owner or have been around the block a few times, Banfield Pet Hospital wants to give you and your favorite fuzzball a reliable petcare experience.
Many customers praised the friendly and helpful staff, highlighting their commitment to pet care and customer satisfaction.
Care Quality
While some reviews noted excellent care and compassion for pets, others reported serious concerns about patient care and communication issues.
Communication Issues
Several customers expressed frustration with poor communication regarding appointments, treatment plans, and follow-up care.
Facility Concerns
There were mixed reviews about the cleanliness and organization of the facility, with some customers reporting long wait times and scheduling problems.
Pricing Transparency
Customers reported dissatisfaction with pricing practices, feeling misled about costs and experiencing unexpected charges.
AN
Anamaria Nicolau-Wisdom
Oct 2, 2025
5.0
Amazing customer service, Dr Romero is the absolute BEST!!! I have been with Banfield for over 18 years and I have to say, this is the best location and Best Doctor. Parking is a bit iffy but there is an available lot to the right of the building making it easy to walk over.
CP
Charles Patillo
Sep 11, 2025
5.0
Great bunch or workers here. Especially the young vet tech Spanish girl and the doctor girl from Canada (forgot their names). Always in the best moods and helpful beyond their scope of work
CS
Carolina Salcedo
Sep 10, 2025
5.0
Good service and care
MR
Mar R
Jul 23, 2025
5.0
This is the most honest review I can write.
I have been taking my dogs to this facility for 5 years, and had 3 different vets and several vet techs. I will tell you that during these 5 years, all the vets were very caring and the team was extremely accommodating.
My dog is terrified of vets and they are always willing to work with us. Even after I moved, I still bring my dog to this facility for this reason. The girls up front are very polite. The vet techs are very quick and efficient. And the vets are willing to work with you. They also helped my mom during the most painful event for our family, and it was when we had to euthanatize our childhood dog due to heart failure.
My biggest advice for pet owners is to be honest with the team, and they are willing to accommodate you.
CR
catherine ramos
Jul 6, 2025
1.0
7/6 :
Wow. This Banfield left my dog in their care for SIX HOURS without preforming an assessment. At 10am, my dog was dropped off (despite being told that I was only comfortable with an appt- being given one- and then had it taken away) and at 4pm I was called to be told that my dog couldn’t have services done that day because it’s a Sunday.
Was this told before ? No
Was I told my dog would be in a room for 6 hours without an assessment? No
This Banfield caused my dog to sit in pain for six hours without a proper assessment or intervention.
Take your pet anywhere else.
Management :
They tried to say that I was called at 12
- proof that I was not
I was also told that a VM was left at 12:30
- Proof that I was not
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the main veterinary services offered at Banfield Pet Hospital in Plantation, FL?
Banfield Pet Hospital in Plantation offers services including preventive care, nutrition advice, parasite control, vaccinations, dental care, spay/neuter, end of life care, microchipping, and DNA testing.
What are the operating hours for Banfield Pet Hospital in Plantation?
The hospital is open Monday through Friday from 7:00 AM to 6:00 PM, Saturdays from 7:00 AM to 5:00 PM, and Sundays from 10:00 AM to 5:00 PM.
Does Banfield Pet Hospital provide emergency care?
No, Banfield does not provide emergency care. However, they offer urgent care advice during hospital hours and can provide referrals for emergency hospitals or specialty providers.
What is an Optimum Wellness Plan at Banfield?
An Optimum Wellness Plan is an annual preventive care package including exams, vaccines, early screenings, nutritional consultations, and dental care. It automatically renews yearly unless paid in full at enrollment and offers discounts on treatments not covered by the plan.
Can I get veterinary care online through Banfield?
Yes, Banfield clients with Optimum Wellness Plans can access remote general pet care advice and support 24/7 via Vet Chat™ on the Banfield app.
How do I make an appointment at Banfield Pet Hospital in Plantation?
Appointments can be scheduled online through Banfield's website or app. The hospital requires appointments for visits, including in-room, drop-off, and virtual visits for those with Optimum Wellness Plans.
What nearby places can I visit while at Banfield Pet Hospital in Plantation?
Banfield Pet Hospital is located in the Veranda Shoppes shopping center, where you can visit Publix Super Market, Venetian Nail Spa, Anthony's Coal Fired Pizza, and Pei Wei Asian Kitchen among others.
Are there dining options near Banfield Pet Hospital in Plantation?
Yes, nearby dining options include Anthony's Coal Fired Pizza and Pei Wei Asian Kitchen, both offering convenient meals before or after your pet's appointment.
What hotels are located near Banfield Pet Hospital if I am traveling with my pet?
Nearby hotels include Sonesta ES Suites Fort Lauderdale Plantation, Staybridge Suites, and Staybridge Suites Ft. Lauderdale-Plantation, offering convenient accommodations for travelers with pets.
Does Banfield Pet Hospital in Plantation have facilities accessible to all customers?
Yes, the hospital offers wheelchair accessible restrooms and welcomes LGBTQ clients, ensuring an inclusive and accessible environment for all.